Review History for Verified Resident 800208

Avana Southview


Updated Review

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Resident 800208

Verified Resident ā€¢ 2020 - 2023

8/25/2023

The facility itself is actually old and in a very good location that is not far from my Job. The only challenge I have had with Avana is the bad experience with staff as it relates to service calls . I still have a service request regarding my bathroom sinks , cracks on walls in the living room that have been opened without closures for more 6 mo the now .
    Manager

    8/30/2023

    Avana Southview
    Verified Resident, We appreciate all reviews, and we appreciate you providing us with this feedback. Please give the leasing office a call at 651-455-3714 to set up an appointment to go over any work request that need attention. We'd love to get them resolved as quickly as possible. Thanks again, Avana Southview Management
    4 Previous Reviews

    Previous Review

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    Resident 800208

    Verified Resident ā€¢ 2020 - 2022

    7/15/2022

    Avana Southview Apartment is a very nice facility located in a very beautiful environment but the experience from the employees is so poor and the turn around time for fixing issues is also poor . I feel there is a lot to be done regarding the service rendered by the employees in the facility in supporting the needs of residence . The experience so far has been really poor and feel there is slot to be down by the management of Avana Southview apartment
      Manager

      8/31/2022

      Avana Southview
      Hello. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (651) 455-3714.

      Previous Review

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      Resident 800208

      Verified Resident ā€¢ 2020 - 2021

      11/1/2021

      I am appealing to the management of Avana Southview to work on the turn around time in closing out issues in peoples apartments as we have seen repeated cases of long outstanding issues yet to be closed out . It just feels like they dont care .
        Manager

        11/6/2021

        Avana Southview
        Dear Verified Resident, Thank you for taking the time to leave us a review. I appreciate your feedback. I would very much like an opportunity to speak with you to learn more about your experience and talk through on how we can make it right. Thank you, Reshal Malik Sr. Community Manager avanasouthviewmgr@greystar.com 651-288-2745

        Previous Review

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        Resident 800208

        Verified Resident ā€¢ 2020 - 2021

        3/14/2021

        My experience living in Avana Southview Apartments has been a great one, looking at the green nature of the trees and grasses around you, it just makes me appreciate nature the more . The staffs also are customer-centric in their approach in receiving residents complain but need to do more in closing request in a more pro-active and timely manner .
          Manager

          3/15/2021

          Avana Southview
          Dear Verified Resident Thank you so much for such a wonderful review, we truly appreciate you! If there is anything we can do for you please do not hesitate to reach out. Reshal Malik Sr. Community Manager avanasouthviewmgr@greystar.com 651-288-2745

          Previous Review

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          Resident 800208

          Verified Resident ā€¢ 2020

          8/5/2020

          Avana Southview home is a Great Place to live , the neighborhood is so beautiful and Peaceful . They have got great staffs that are friendly and willing to go the extra mile in keeping the smiles on the faces of the residents .
            Manager

            8/26/2020

            Avana Southview
            Dear Verified Resident, Thank you so much for leaving us your positive feedback! We agree - we have wonderful staff and a beautiful neighborhood that our residents get to call home. Please let us know if there is ever anything more we can do to improve your experience living with us. Thank you again, Avana Southview Management

            Review 21 out of 385

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            Avana Southview

            March 2024

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