Review History for Drop22

Bolero


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Drop22

Resident 2012 - 2015

6/5/2015

Do not live here. Do not sign a lease here. I moved here a few years ago and had very little time to do my research before I arrived. Had I closely looked into Symphony Place before I arrived, I would be much happier right now. Almost every other resident I've talked to shares the same sentiment. As I write this: -The central AC for the entire building has been offline since the start of the summer (month+), with constant delays on their promises to repair the central chiller. The temperature has consistently reached 70-80 degrees, which means it's much warmer for residents in the higher floors. Management-Pinnace Property Mgmt Services-has been worthless. Their solution to their clear lack of foresight and planning (don't bother to test the one piece of equipment you'll need in the summer beforehand)? Allowing residents to rent box fans. Yes, for upwards of $1200-1500/mo. rent, we can rent box fans in place of actual air conditioning. -1 of 3 elevators is always out of service, without fail. This means elevator wait times average 5 minutes and can be as long as 10+. I've had to walk down 15+ flights of pitch dark stairs many times because the elevator simply did not respond. This has been an issue for 3+ years now. Other residents have occasionally been trapped for an hour or more in these non-responsive elevators. I now leave at least 10 minutes earlier to go anywhere simply because of the elevators. This is ridiculous. -Don't be fooled by the "amenities": the hot tub and steam room simply often do not work and are closed for repairs, only to break down repeatedly. 1 out of 2 outdoor patio grills has not worked since the start of summer, leaving 1 grill for the entire apartment complex. That's 3 "amenities" that do not work, but are constantly shown to prospective renters. There's much more to say about this place but anyone reading this can get the picture. Symphony Place has been falling apart for years now. Management-Pinnacle-is horrible and should just sell this dump before it completely falls apart. I suspect most of these 5 star ratings are either Management artificially bumping up their numbers or first time renters (a lot of international work transplants) that have nothing similar in the U.S. to compare this to. Avoid at all costs.

    Review 10 out of 93

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    Bolero

    March 2024

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