Horribly slow at fixing things. The washing machine in the upstairs unit overflowed into our unit about twice a year. When our wash machine stopped working, it took 6 months to get them to finally fix it. Also there was a horrible bed bug problem in our building. All our neighbors complained of them, but the management refused to do anything about it. When we moved out, we cleaned the place thoroughly from top to bottom. They kept money from the deposit because they found a couple of crumbs in a kitchen drawer, and staining in an area of the carpet. We showed date stamped pictures from when we moved in highlighting that they weren't caused by us. They said that we probably caused the damage the day we moved in, and took the rest of our deposit, plus $250! It was insane and an awful group of people ran that organization. We also had our car broken into and our child's baby seat stolen from the car.