| Number of reviews in the past 365 days | 16 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 5.94 days |
Oaks Minnehaha Longfellow
5329 48th Avenue South, Minneapolis, MN 55417
5329 48th Avenue South, Minneapolis, MN 55417
Floor Plans
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (16 Reviews)
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Property's Favorite
Verified Resident 860123 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/05/2021
The Oaks Minnehaha community is absolutely amazing! The staff are super nice and very helpful. The property is always clean. My neighbors are all friendly. It is nice to be able to walk down the hall and have someone say hello instead of just not making … See More
Useful 0
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Oaks Minnehaha Longfellow Manager
01/06/2021
We're so happy to hear that your experience at Oaks Minnehaha Longfellow has been enjoyable. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/13/2021
Nice amenities and appliances. However, not having a pet and living in a pet-friendly building has been a little rough. Lots of barking dogs and inconsiderate neighbors not picking up their poop (the building has a poo prints policy, but doesn't seem to enforce it). Noise… See More
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Oaks Minnehaha Longfellow Manager
01/14/2021
We're sorry to hear that your experience with us hasn't been what you expected. We strive to provide you with the highest level of comfort and service. Our team is eager to address your concerns and we welcome you to reach out to us at 612-712-5310. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/05/2021
The Oaks Minnehaha community is absolutely amazing! The staff are super nice and very helpful. The property is always clean. My neighbors are all friendly. It is nice to be able to walk down the hall and have someone say hello instead of just not making… See More
Useful 0
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Oaks Minnehaha Longfellow Manager
01/06/2021
We're so happy to hear that your experience at Oaks Minnehaha Longfellow has been enjoyable. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/05/2021
This experience at this community has been wonderful and great to me. Very professional and always there when I have a problem. Love my neighbors and respectful they are. I would recommend this apartment first before any other apartments. See More
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Oaks Minnehaha Longfellow Manager
01/06/2021
We're so happy to hear that your experience at Oaks Minnehaha Longfellow has been enjoyable. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
This community has been extremely friendly and helpful. They are very flexible and kind when needing to be as well as strict and "to the book" when needing to be as well when rules are broken. This community is overall a great fit and is very… See More
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Oaks Minnehaha Longfellow Manager
01/06/2021
We're so happy to hear that your experience at Oaks Minnehaha Longfellow has been enjoyable. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
Apt and staff are great but there has been theft and property damage. Plus people smoke, leave trash and don't clean up after their dog. I wish they would provide an emergency number if we were to lock ourselves out. Also I don't understand why we… See More
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Oaks Minnehaha Longfellow Manager
01/06/2021
Thank you for your honest feedback. We take your concerns to heart. We do have multiple parking options available that may better suit your needs and in fact have an emergency line. We welcome you to reach out to us at 612-712-5310 so we can clear up your questions. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
Pretty delayed in promises. Have yet to receive my free months rent that they promised. Also, sold me a parking spot that already had someone else's storage behind it without telling me. However, super nice place to live. See More
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Oaks Minnehaha Longfellow Manager
01/06/2021
Thank you for your honest feedback. We take your concerns to heart and are eager to remedy them. We welcome you to reach out to us at 612-712-5310. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
One of the great things about this place is its so quiet at bedtime! The rail stops running around 11:30 or so every night and, frankly speaking- after a day or so you'll barely even notice it. Very nice place. See More
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Oaks Minnehaha Longfellow Manager
01/06/2021
We're so happy to hear that your experience at Oaks Minnehaha Longfellow has been enjoyable. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
I have loved living in Oaks Minnehaha Longefellow. It's right on the light rail and very close to my work. All the neighbors are kind and friendly. The gym and gather areas are always very clean. So glad that I decided to live here and so… See More
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Oaks Minnehaha Longfellow Manager
01/06/2021
We're so happy to hear that your experience at Oaks Minnehaha Longfellow has been enjoyable. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
It has been great thus far aside from a few concerns. I am very concerned about the safety here. There needs to be more done to address the safety issues. I came home from work one night and there was a man loitering in front of… See More
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Oaks Minnehaha Longfellow Manager
01/07/2021
Thank you for your honest feedback. We take your concerns to heart and are eager to address them for you. We welcome you to reach out to us at 612-712-5310. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
The apartment building is clean and well-maintained and the administration very responsive and friendly. The floors are quiet and the online portal is helpful. We've needed to tighten our security, as a few people from outside try to sneak in and steal mail. See More
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Oaks Minnehaha Longfellow Manager
01/07/2021
We're so happy to hear that your experience with us has been enjoyable. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
New apartments with excellent amenities. Management was engaging and responsive to any issues. Noise from surrounding apartments was bothersome at times, mainly due to wood construction of the building. Overall, would definitely rent from this company again. See More
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Oaks Minnehaha Longfellow Manager
01/07/2021
We're so happy to hear that your experience with us has been enjoyable. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
The move in process was a fast turnaround Staff is very helpful and understanding. I love my unit. The noise from upstairs unit is loud besides that I love this Community. The neighborhood it's very convenient See More
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Oaks Minnehaha Longfellow Manager
01/07/2021
We're so happy to hear that your experience with us has been enjoyable. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
Disorganized. Beautiful building, great apartment. Maintenance faculty is great. Lease process and getting answers to questions go unanswered. Annoying not able to use amenities due to COVID restrictions. Takes the perks out of living in a nice building you pay extra for. Parking outside is a… See More
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Oaks Minnehaha Longfellow Manager
01/11/2021
We're sorry to hear that your experience with us has been less than unenjoyable. We take your concerns to heart and welcome you to reach out to us at 612-712-5310 so we can make things right. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
The apartment unit is beautiful. Great appliances including washer and dryer in unit. One of the bedrooms is very small so we use it as an office versus a bedroom. We love the smart technology and that everything is new. Great windows to get lots of… See More
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Oaks Minnehaha Longfellow Manager
01/11/2021
Thank you for your honest feedback. We take your concerns to heart and welcome you to reach out to us at 612-712-5310 so we can address your concerns. Thank you for being a part of our community.
Verified Resident • vrp • 2020 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
The building is kept clean, office staff cares, any issues are taken care of in a timely manner, something that is out of their control would be making everyone be responsible for their actions, for example using the cart and leaving them in the designated areas,… See More
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Oaks Minnehaha Longfellow Manager
01/07/2021
We're so happy to hear that your experience with us has been enjoyable. Thank you for being a part of our community.
Resident • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/19/2020
We have lived in Oaks Minnehaha (pet OK building) for the last 7 months. Pros -Very quite and safe neighborhood around the building -Within walking distance to the train station, and we do not have any issue with train noises -Within walkable distance to Minnehaha park… See More
Useful 0
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Oaks Minnehaha Longfellow Manager
01/11/2021
We're sorry to hear about your experience with us. We take your concerns to heart and welcome you to reach out to us at 612-712-5310 so we can address your concerns. Thank you for being a part of our community.
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
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Frequently Asked
What are noise levels like at Oaks Minnehaha Longfellow?
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Oaks Minnehaha Longfellow?
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.
How safe is Oaks Minnehaha Longfellow?
The community is rated 3.5/5 stars, which is considered being very safe on average.
The community is rated 3.5/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.5/5 stars, which is considered being extremely effective on average.
The community is rated 4.5/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 5.94 days to their community reviews in the past year.
Managers have replied within 5.94 days to their community reviews in the past year.
Who manages Oaks Minnehaha Longfellow?
Oaks Properties LLC
Oaks Properties LLC
What is the pet policy at Oaks Minnehaha Longfellow?
No pet policy available
No pet policy available
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Oaks Minnehaha Longfellow is an apartment in Minneapolis in zip code 55417. Nearby cities include Saint Louis Park, Golden Valley, Lauderdale, Robbinsdale, and Crystal. 55106, 55406, 55419, 55407, and 55111 are nearby zip codes.
