The Shale Apartments
#7,432 #22 #148

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The Shale Apartments

4757 Hiawatha Avenue, Minneapolis, MN 55406
(20 Reviews)
$1,381 - $3,408/mo

Move-In Specials

Ask How You Can Save Up To $450 Per Month on Top of Our Reduced Rates. Contact today to learn more!

Reviews

(18)

3.9 rating

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20 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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anonymous

Resident 2021 - 2024

1/19/2024

Smoking weed is legal now and apparently it is cool to smoke it here too

Smoking weed is legal now and apparently it is cool to smoke it here too. walk through the halls and get a buzz. NICE. unless you have very bad allergies. So just do what you want and ignore the rules.

    Manager

    1/22/2024

    The Shale Apartments
    Hello- Thank you for sharing your feedback about The Shale. We appreciate your input, and we want to assure you that we take our Smoke-Free Policy seriously, as outlined in the lease. We encourage you to please inform our office or courtesy officer the next time it happens so that we can address it promptly. Your well-being is important to us, and we're committed to ensuring a comfortable living environment for all residents. If you have any additional concerns or questions, please feel free to reach out. Best regards, The Shale Management
    Review Author Icon

    anonymous

    Resident 2021 - 2022

    6/3/2022

    Meh. Quiet room but absent management with lack of amenities

    This website is blocked on my WiFi, which is very interesting. Anyway, the good is that it's a gorgeous building with nice finishes. The neighbors are chill and respectful, and I've never had a noise issue. Maintenance has been very efficient, responding to issues even same day. But ever since Alex left, management has been absent. It's a crapshoot if anyone is in the office. I've never *ever* received a response to an email that I've initiated. There have been multiple break-ins-- in the garage, bike room, and the package room. I quickly go home to retrieve a package after being notified because I'm afraid it will be stolen. Their excuse is living here is an "urban experience", but I didn't know that meant expect a lack of security and accountability. They hired a security person to hangout at night for like a week then she was gone too lol. I do not feel safe on the first floor at night. Though the location from one side is beautiful, it takes forever to get anywhere. Tack on an extra 10 minutes to get to a highway. Behind the building is a world I like to pretend does not exist. I've… See More>
      Manager

      6/7/2022

      The Shale Apartments
      Thank you for sharing this feedback with us. Our team here at The Shale is committed to providing our residents with a superior quality rental experience, so we're disappointed to hear this. We appreciate the patience that you and your fellow residents have exhibited during the change in management, and we're working to bring many aspects of the community up to par. If you have any questions or concerns, please reach out to us at our new email address, sha@villagegreen.com. Sincerely, The Shale Management
      Review Author Icon

      Resident 1027514

      Verified Resident 2021 - 2022

      5/19/2022

      The level of quality, service, and security promised did not live up to expectation. The apartment was not built well having terrible drafts, incorrectly assembled plumbing, and a lack of hot water for three months. Security was a major issue as well and the first few managers did not seem to prioritize major tenant issues. All in all, the price was not worth the quality received.

        Manager

        6/8/2022

        The Shale Apartments
        We truly appreciate you sharing your feedback with us. We're truly sorry to hear that your experience residing at The Shale fell short of your expectations. We're pleased to tell you that we've recently undergone a change in management, and we're working round the clock to improve and upgrade many aspects of the community. If you have any questions or concerns, or if there's anything that we, as the new management company, can do for you, please give us a call at your convenience at (612) 722-1235 or email us at sha@villagegreen.com. Sincerely, The Shale Management

        Updated Review

        Review Author Icon

        Resident 949703

        Verified Resident 2021 - 2022

        5/18/2022

        Extremely disappointed with the way I have been treated as a tenant. Have made several requests for things to be fixed in my apartment and nothing was done. I also caught management in several lies. Finally reached out to the city of Minneapolis and they gave them a violation of lease agreement. They still have not completed everything that needs to be done in my apartment. Will NEVER rent from this management company again.

          Manager

          5/18/2022

          The Shale Apartments
          We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to help make us better. Unfortunately with new construction, there are often a few things that need to be addressed as you have experienced. However, the City of Minneapolis did not give a violation of the lease agreement and those items have been addressed and completed. We would like the opportunity to talk about your feedback further, please contact the office at your earliest convenience.
          Review Author Icon

          anonymous

          Resident 2022

          4/23/2022

          Expensive rent despite ongoing security issues

          While the building and apartments them selves are nice, I would NOT consider renewing here. Hidden fees like paying gas and electric for the common areas will run you $60+ a month (this was not told before morning in). I park outside the building because in the 6months I’ve lived here 0 parking has opened up in the garages. Even though I was right in front of a camera my windows were smashed and management didn’t really care nor did they alert residents like I asked. Just a couple weeks ago we had a break in that resulted in the package room door being completed obliterated. This is not the only instance of a break in/ theft. Oh, and they still want to charge expensive prices regardless of their various unhandled security issues. Besides rooftop patio there’s basically no amenities

            Manager

            4/25/2022

            The Shale Apartments
            We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thank you for taking the time to bring your frustrations to our attention. I welcome further discussion about these items if you would like to reach out by phone, email, or in person.
            Review Author Icon

            Resident 1013394

            Verified Resident 2021 - 2022

            4/6/2022

            I do not recommend living here. Greco has many hidden fees they do not clearly express to residents. We pay for common space utilities, which have gone up every month since we have moved in. Office/management staff is regularly absent from the building making it difficult to get assistance when needed. Multiple issues with thief. Management did little to nothing to assist those who were victimized nor make you feel like you were a priority after the thief.

              Manager

              4/6/2022

              The Shale Apartments
              We are sorry that your experience did not match your expectations! Please help us to improve by reaching out to us by email, phone, or in person.
              Review Author Icon

              Resident 1013292

              Verified Resident 2021 - 2022

              4/6/2022

              - Beautiful apartments - Great location for closeness to park - alright location for car travel it's a bit far from freeways adding about 10 minutes in any direction. - beautiful lobby and amenities (gym, club room, ECT) - pricey, not sure it's worth how much we are paying for our 575 sqft room - main reason it is pricey is all the hidden fees that you pay here (your rent does not cover any of the potential monthly fees) including: Lobby and garage electricity, lobby and garage heating, you own apartment heating, electricity, internet, trash, plumbing. It all adds up to over 300$ extra per month which is pretty insane and that's not even including the 150$ Per month parking in garage. Overall - beautiful inner-city apartment with downtown prices despite it being ~20 minutes from downtown. Only worth if you can justify spending that much on a small apartment.

                Manager

                4/25/2022

                The Shale Apartments
                Thank you for your review. I’m sorry to hear you had a frustrating experience regarding the fees, but I really appreciate you bringing this issue to my attention. I welcome further discussion about these items if you would like to reach out by phone, email, or in person.
                Review Author Icon

                Resident 1007357

                Verified Resident 2021 - 2022

                3/16/2022

                So far I am not super impressed. I realize that gas prices are high right now, but I was told and expecting my utilities for an apartment to be around $100 a month plus internet. Right now I am paying close to $300 a month since we have to pay for all utilities including the common areas. That seem ridiculously high to me for an apartment and not a house. There have also been multiple break in attempts at our building and door and things that have been damaged are taking a very long time to get fixed.

                  Manager

                  4/25/2022

                  The Shale Apartments
                  We’re so sorry that your experience did not match your expectations. I welcome further discussion about these items if you would like to reach out by phone, email, or in person.
                  Review Author Icon

                  Resident 1005327

                  Verified Resident 2021 - 2022

                  3/9/2022

                  It's pretty cool, everyone's is laid back and chill, I haven't had a problem with anyone in the building, everyone is so calm and collected it does make living here pretty good, because we have nothing to worry about

                    Manager

                    4/25/2022

                    The Shale Apartments
                    Thank you so much for this review, we are so happy to hear you had such a good experience and enjoy your new home.
                    Review Author Icon

                    Resident 1002070

                    Verified Resident 2022

                    2/26/2022

                    I'm brand new to the community but so far I love the apartment and the building has beautiful ammenities. All of the residents I have met have been very friendly and the staff is very professional. Look forward to living here!

                      Manager

                      4/25/2022

                      The Shale Apartments
                      Thank you so much for taking the time to leave us a review. We’re very happy to hear that you are satisfied with your new home. Please let us know if we can help with anything else!
                      Review Author Icon

                      Resident 1001304

                      Verified Resident 2022

                      2/23/2022

                      I love my apartment complex, everyone is very friendly, staff is very attentive and accommodating, apartment community is kept up very well and clean. The community is very quiet here which is very nice.

                        Manager

                        4/25/2022

                        The Shale Apartments
                        Thank you so much for the great rating & for taking the time to post a review. I am so pleased to see that you are happy with our service and your new home. Customer feedback is so important to me, thank you!
                        Review Author Icon

                        Resident 985955

                        Verified Resident 2021 - 2022

                        1/3/2022

                        The leasing office was very helpful and moved quickly. I was able to set up a tour within a matter of days and they made the signing process very easy. The apartment is great. It's modern, quaint and has great amenities.

                          Manager

                          4/25/2022

                          The Shale Apartments
                          Thank you so much for taking the time to leave us a review. We’re very happy to hear that you are satisfied with your new home. Please let us know if we can help with anything else!
                          Review Author Icon

                          Resident 959641

                          Verified Resident 2021

                          10/10/2021

                          The communication from management is terrible. When setting up a time to see my apartment, I had to send 5 emails over the span of two weeks to even get a response. Move in week I reached out to management to set up a time to get keys and never heard from them. I called 6 different numbers, reached out to the management company, and sent multiple emails. I didn't receive a response until late on move in day, after already cancelling moving plans and being close to breaking my lease.

                            Manager

                            10/11/2021

                            The Shale Apartments
                            Thank you for sharing your experience here. We truly regret having a move-in like this as this does not meet our normal standards and expectations for a new resident's move-in experience. Moving forward, we hope to show you that your decision to join The Shale community was the right decision. We will always continue to strive towards growing and improving so we can better serve our residents and ensure the best possible experience.
                            Review Author Icon

                            Resident 954925

                            Verified Resident 2021

                            10/7/2021

                            John, Alex, and team go above and beyond. They are in close contact throughout leasing and move-in. They care that things go well. The building is spectacular, well located, and has everything I need. I'm glad I moved here.

                              Manager

                              10/8/2021

                              The Shale Apartments
                              Thank you so much for your kind words. We are very happy you have enjoyed being a part of The Shale community so far!
                              Review Author Icon

                              Resident 951351

                              Verified Resident 2021

                              9/22/2021

                              The property manager Austin has been so helpful during the process and even after. Very welcoming community with the residents. Was welcomed when I first moved in and was offered help by multiple people. It may be pricey, but I do feel it is worth it, since it is close to Minnehaha Falls & the trail. It's not too quiet, but its a nice subtle city sound especially at night. There are a couple homeless people who may come dig in the garbages near the strip but they aren't harmful at all to me personally. Make sure you lock your doors though as usual.

                                Manager

                                9/22/2021

                                The Shale Apartments
                                Thank you very much for your kinds words, we are so glad you are enjoying your home so far!
                                Review Author Icon

                                Resident 949902

                                Verified Resident 2021

                                9/16/2021

                                I moved in a week ago and still am processing living here. The community is great. Everyone I have met has been very nice and not shy. The property manager is the best one I've had. They are transparent and genuinely care about their residents.

                                  Manager

                                  9/16/2021

                                  The Shale Apartments
                                  Thank you very much for your kind words! We are pleased to know you have have enjoyed your time so far at The Shale.
                                  Review Author Icon

                                  Resident 948123

                                  Verified Resident 2021

                                  9/9/2021

                                  Everyone working here is very friendly and attentive which is amazing. The location is key, you have everything you need. The grocery store, gas station, pharmacy, and pet store are all within walking distance!

                                    Manager

                                    9/9/2021

                                    The Shale Apartments
                                    Thank you very much for the review, we are happy you love the location! Thanks for being a part of the Shale community!
                                    Review Author Icon

                                    Resident 946391

                                    Verified Resident 2021

                                    9/2/2021

                                    The Shale has great apartments. The neighborhood (Minnehaha Falls) has tons of walking trails, is safe, and is close to the light rail for convenient public transportation. Lastly, the management company was helpful and communicative throughout the move-in process.

                                      Manager

                                      9/9/2021

                                      The Shale Apartments
                                      Thank you very much for your review. We are happy to have you as a part of the Shale community!

                                      Floor Plans & Pricing

                                      Studio

                                      S

                                      Studio, 1 Bath | 405 sq. ft.

                                      $1,381

                                      2 Available Units

                                      See Floor Plan Details

                                      S1

                                      Studio, 1 Bath | 415 sq. ft.

                                      $1,419

                                      2 Available Units

                                      See Floor Plan Details

                                      S2

                                      Studio, 1 Bath | 415 sq. ft.

                                      $1,392

                                      See Floor Plan Details

                                      Disclaimer: Special, prices and availabilities subject to change.

                                      epIQ Ratings

                                      What is epIQ?

                                      The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                      epIQ Report Card

                                      In partnership with SatisFacts™

                                      Community epIQ Grade

                                      B
                                      B

                                      Renter Ratings

                                      B

                                      Review Ratings

                                      Noise

                                      4.0

                                      Grounds

                                      4.0

                                      Safety

                                      2.0

                                      Office Staff

                                      3.0

                                      Maintenance

                                      4.0

                                      Neighborhood

                                      4.0

                                      Survey Ratings

                                      SatisFacts™ Tour Survey

                                      SatisFacts™ Move-In Survey

                                      SatisFacts™ Maintenance Survey

                                      SatisFacts™ Renewal Survey

                                      Review Count

                                      C

                                      Number of reviews in the past 365 days

                                      1

                                      Manager’s Review Engagement

                                      A+

                                      Percentage of reviews responded to

                                      100.00%

                                      Manager’s Review Reply Time

                                      A-

                                      Average time to respond to reviews

                                      3 days

                                      View Community Timeline
                                      View Community Timeline

                                      Features & Amenities

                                      Laundry
                                      • Washer and Dryer Included in Apartment Home
                                      Parking
                                      • Garage
                                      Pets
                                      • Dogs Allowed
                                        Fee: $300. Rent: $50. Restrictions: Certain breeds require good canine citizenship certificate.. Pet Limit: 2
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                                      • Cats Allowed
                                        Fee: $300. Rent: $30. Pet Limit: 2
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                                      Other
                                      • Air Conditioner and Heat
                                      • Beautifully Tiled Shower
                                      • Bike Room with Repair Station
                                      • Business Center
                                      • Cable and Wi-Fi Ready
                                      • Carpet in Bedrooms
                                      • Clubhouse
                                      • Complimentary Coffee Bar
                                      • Digital Thermostats
                                      • Elevator
                                      • Energy Saving Appliances
                                      • Fitness Center
                                      • Gated Access
                                      • Indoor Rooftop Clubroom With Kitchen
                                      • Linen and Coat Closets
                                      • Moveable Kitchen Island with Open Shelving
                                      • On-Site Maintenance
                                      • On-Site Management
                                      • Online Resident Services
                                      • Outdoor Lounge with Fire Pit
                                      • Package Receiving Service
                                      • Pet Wash Stations
                                      • Premium Cabinetry
                                      • Premium Chestnut Flooring
                                      • Premium Countertops
                                      • Premium Roller Shades
                                      • Private Balcony
                                      • Public Transportation
                                      • Rooftop Grilling Stations
                                      • Shower
                                      • Smoke Free Community
                                      • Social Lounge With Pool Table And Shuffleboard
                                      • Tiled Backsplash Available
                                      • USB Outlets
                                      • Walk In Closets
                                      • Whirlpool Stainless Steel Appliances
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                                      Leasing

                                      At Shale, you ll find everything you need to enjoy a truly connected lifestyle from a variety of contemporary floor plans and finishes to a 24/7 fitness center, first-floor coffee bar, rooftop viewing deck and more. Best of all, you re just steps from convenient light rail, transit and trail access to almost everything. Head north for some eclectic eats along the Minnehaha Mile. Go west for some beach time at Lake Nokomis. Cross the Mississippi to shop St. Paul s dynamic Highland Park. Or just step across the road to Minnehaha Park, Longfellow Gardens and Minnehaha Falls.
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                                      Office Hours

                                      • Sunday: Closed
                                      • Monday - Friday: 09:00 AM - 06:00 PM
                                      • Saturday: 09:00 AM - 05:00 PM

                                      Questions & Answers (0)

                                      Frequently Asked

                                      Based on 20 number of votes by renters, The Shale Apartments is currently rated 3.9 out of 5 stars.
                                      The Shale Apartments is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                      The Shale Apartments is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                      The Shale Apartments is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                      The Shale Apartments is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                      The Shale Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                      The Shale Apartments is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                      Managers have responded to 100% of their community reviews in the past year.
                                      Managers have replied within 3 days to their community reviews in the past year.
                                      Dogs Allowed
                                      Fee: $300
                                      Rent: $50
                                      Restrictions: Certain breeds require good canine citizenship certificate.
                                      Pet Limit: 2
                                      Cats Allowed
                                      Fee: $300
                                      Rent: $30
                                      Pet Limit: 2
                                      1 Bed, 1 Bath
                                      2 Beds, 2 Baths
                                      Studio, 1 Bath
                                      Ask How You Can Save Up To $450 Per Month on Top of Our Reduced Rates. Contact today to learn more!

                                      Check Availability

                                      The Shale Apartments

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                                      The Shale Apartments is a 405 - 1,070 sq. ft. apartment in Minneapolis in zip code 55406. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,381 - $3,408. Nearby cities include Lauderdale, Saint Louis Park, Golden Valley, Robbinsdale, and Falcon Heights.

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