Review History for anonymous

Yugo Minneapolis Sydney


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anonymous

Resident 2016 - 2018

9/8/2018

During my residence at Sydney Hall, I thought that it was a nice place to live. However, after move out, my roommate and I were hit with a large sum of move out charges. We received only $27 back of our $250 security deposit. My roommate and I ALWAYS kept our unit very clean and ALWAYS immediately notified management when there was an issue that arose. We lived in the smallest square footage 2 bed 1 bath unit. We paid $220 for an additional cleaning service provided by Sydney Hall and were then EACH charged $80 for "extra cleaning charges." Additionally, we were EACH charged $145 for painting our small apartment even though only minimal normal wear and tear occurred. This has obviously deeply upset my roommate and I, so I emailed Sydney Hall to provide written documentation of my desire to contest move out charges on August 29th (10 days ago) and have still yet to hear anything from them. I have either called or emailed again and again every single day since then and, again, have still not heard anything from them not even an acknowledgement that they received my email. Every time I call, the manager, Beth, is conveniently gone, sick, or unavailable to take my call. My roommate, and especially I, are extremely frustrated with this situation and lack of professionalism and respect.
    Manager

    10/16/2018

    Yugo Minneapolis Sydney
    Hi, we're so sorry to hear this feedback. We have recently had some staffing changes and we would love if you could give us a call or stop by the office so we can discuss your concerns and make things right. Thank you!

    Review 12 out of 45

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    Yugo Minneapolis Sydney

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    • Academic Year 2023-2024 (09/01/2023 - 08/15/2024) Private
    • Academic Year 2023-2024 (09/01/2023 - 05/31/2024) Shared
    • Academic Year 2023-2024 (09/01/2023 - 05/31/2024) Private (2)
    • Academic Year 2023-2024 (09/01/2023 - 08/15/2024) Private
    • Academic Year 2022-2023 (09/01/2022 - 08/16/2023) Private (2)
    • Academic Year 2023-2024 (09/01/2023 - 05/31/2024) Shared
    • Academic Year 2022-2023 (09/01/2022 - 08/16/2023) Private
    • Academic Year 2023-2024 (09/01/2023 - 05/31/2024) Shared
    • Academic Year 2023-2024 (09/01/2023 - 08/15/2024) Private (2)
    • Short Term Leases 2023-2024 (09/01/2023 - 12/31/2023) Entire Unit
    • Academic Year 2022-2023 (09/01/2022 - 08/16/2023) Private
    • Academic Year 2022-2023 (09/01/2022 - 08/16/2023) Private
    • Academic Year 2022-2023 (09/01/2022 - 08/16/2023) Private
    • Academic Year 2022-2023 (09/01/2022 - 08/16/2023) Private
    • Academic Year 2022-2023 (09/01/2022 - 08/16/2023) Private
    • Academic Year 2023-2024 (09/01/2023 - 05/31/2024) Entire Unit
    • Academic Year 2023-2024 (09/01/2023 - 05/31/2024) Shared
    • Academic Year 2023-2024 (09/01/2023 - 05/31/2024) Private (2)
    • Academic Year 2023-2024 (09/01/2023 - 05/31/2024) Private
    • Academic Year 2023-2024 (09/01/2023 - 05/31/2024) Private
    • Academic Year 2022-2023 (09/01/2022 - 08/16/2023) Entire Unit
    • Academic Year 2023-2024 (09/01/2023 - 08/15/2024) Private
    • Academic Year 2023-2024 (09/01/2023 - 05/31/2024) Entire Unit
    • Academic Year 2023-2024 (09/01/2023 - 08/15/2024) Private
    • Academic Year 2022-2023 (09/01/2022 - 08/16/2023) Private
    • Academic Year 2022-2023 (09/01/2022 - 08/16/2023) Private
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