| Number of reviews in the past 365 days | 12 |
| Percentage of reviews responded to | 25% |
| Average time to respond to reviews | 112.17 days |
Minnetonka Heights
5809 Highway 101, Minnetonka, MN 55345
5809 Highway 101, Minnetonka, MN 55345
Floor Plans
- $279+
Contact Property
Minnetonka Heights
5809 Highway 101
Minnetonka, MN 55345
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (25 Reviews)
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Verified Resident 575462 • vrp • 2014 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/12/2021
Stable. All things fluxuate and the change of ownership has been a positive change so far; Heartland and Michelle's leadership has been very helpful for me to remain stable in living here; she has been a very good influence to the community. I have been very… See More
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Previous Review· 09/10/2020
Verified Resident 845693 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/20/2020
I love everything about this community, people are are really nice and they don't mind helping u in anyway possible, it's so many good things go on in this community, everyone's have been really good to me and my son, I thank everyone for helping me,… See More
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Verified Resident 819411 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/29/2020
This is a great place to live, staff is friendly and helpful. It is nice and quiet here and the people that live here are friendly. My cat likes it here, but afraid to go outside. Something that I need to work on. See More
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Verified Resident 836728 • vrp • 1999 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/27/2020
Please take note that this property is no longer affordable as rent is based on luxury housing in Minnetonka which is not comparable to this property at this time. There Is no adequate playground for young children or teenagers. No amenities whatsoever. See More
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anonymous • vrp • 2015 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/15/2020
I have lived at Minnetonka Heights for 15 years. I moved from the 2nd floor to the first floor because of the elevator being renovated. The apartment I live in now is half-finished. The empty apartments are all getting a total renewal, including new chrome and… See More
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Verified Resident 786149 • vrp • 2017 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/01/2020
I moved in 2017. We went through 3 managers. Michelle and Anna the current managers. Both women are amazing! They have made huge progress for the Minnetonka Hieghts community!! I love my place! Any issues are resolved with care. Michelle and Anna are inspirations to the… See More
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Verified Resident 782797 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/22/2020
It's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok it's ok… See More
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Verified Resident 780010 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/15/2020
Clean and quiet building. Neighbors are respectful. The staff are professional and thorough when communicating with residents. The maintenance order was fast and the work was excellent! Moving in was easy thanks to the Elevator and cart provided. I'm happy to live here! See More
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Verified Resident 749523 • vrp • 2014 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/04/2020
It is a good place to live The children run up and down the halls late at night or very early in the morning Not enough washers and dryers Storage is minimal if you can find one to use The security door keeps being left open.… See More
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Verified Resident 748659 • vrp • 2013 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/01/2020
We are satisfied with living in our apartment, because new owner did a lot of job too improve our conditions of live.We have new elevator,new contemporary laundry,and many others quantitative and qualitative changes inside and outside our neighborhood See More
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Minnetonka Heights Manager
03/02/2020
Thank you for sharing your satisfaction with the new Owners! We plan to continue to make improvements and modifications, we hope those match what you hope to see in the future while you live here! Thank you for sharing what is important to you and how the improvements have helped you as well!
Verified Resident 746944 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/24/2020
My experience in this community was welcoming and nice. The staff take the time to listen make sure everything is properly taken care of in a professional order. I feel secure within the community also clean environment. See More
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Minnetonka Heights Manager
02/24/2020
We are delighted to hear that our team was able to create a welcoming environment and support you in your transition to the community. I am glad to hear you are having positive safety experiences and seeing a clean community. Thank you for joining Minnetonka Heights!
Verified Resident 737765 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/20/2020
Safe community and neighborhood. Quiet building, very well maintained, friendly management, nice neighbors, clean building, and outside area, timely snow plowing. Professional maintenance staff, affordable rent, nice community, well kept building. Near stores, great location. See More
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Minnetonka Heights Manager
01/23/2020
Thank you for sharing your review of Minnetonka Heights! I am glad to hear about your positive experiences and how you feel at the property. We appreciate your time to share a review. I look forward to continuing to meet and hopefully exceed your expectations! Thank you for your residency.
Verified Resident 727583 • vrp • 2015 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/13/2019
Love the area. Close to mall and bank. Very handy. Mostly a lot of nice people. Office people are fairly good and help out as needed. Sometimes they do help as needed. Community is great. A lot of nice people. Parking could be a lot better.… See More
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Minnetonka Heights Manager
01/23/2020
Thank you for your residency and sharing your review! We are glad to hear that Minnetonka Heights is a good fit for you! I appreciate your positive comments and honesty on where we can improve as a team as well. We look forward to making improvements so you can continue to call this a great home for you!
Verified Resident 702264 • vrp • 2014 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/02/2019
If you rent here. The maintenance request are put in priority order. So if property management does not feel your request is a priority it could take a month or more. If they do consider it a priority it can take a week or more. Rules… See More
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Minnetonka Heights Manager
10/14/2019
Thank you for taking time to provide feedback for our office. Work orders are a place for improvement for our team. We lost a team member in August 2019 and have hired a replacement team member now October 2019. This change and your feedback will help us make improvements. Work orders are entered the time/date they are received and yes we do have to prioritize water leaks, no heat calls, etc. As a suggestion, you are welcome to email work orders as well which can help with corresponding for updates. In regards to rules enforcement, we still are no pets and only federally approved assistive animals. If you have observed violations to the rules, your time taken to report those violations will support our ability to address. We want to hear more! We feel that the changes we've made since taking ownership in 2018 and the changes to come in 2020 will support any rent increases. Our increases have been from increases in operational expenses to improve on making Minnetonka Heights a great place to live! We hope we can turn around your negative experiences!
Verified Resident 673760 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/05/2019
Good community great staff good neighbors and I like how they keep the property up to date it is quiet and clean the building I live in is a quiet building friendly people and people mind there buisness ! See More
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Verified Resident 666167 • vrp • 2004 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/17/2019
After almost 15 years of being a resident to the Minnetonka Heights community, we are having a renovation right now. Property is getting more nice and clean look. Extra dumpster and trash bins are available for residents. See More
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Verified Resident 649913 • vrp • 2012 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/07/2019
The working staff quickly unswer your quations, Good maintance,the loundery are is big and newer and newer elevator good school in the neighbour ,near shoping center ,near quite library l like living minetonka heights See More
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Verified Resident 635922 • vrp • 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/06/2019
Very positive. I really like living here. I love that we have reliable washing machines/washers. The elevators are so great to have especially when moving in or out. Friendly helpful office staff/ maintenance See More
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Verified Resident 600786 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/05/2019
There have been up & down moments. However, I believe since the new management staff started they genuinely cares about their residents. They have worked with me & been prompt to get things fixed. If it still wasn't fixed they would comeback & make sure it… See More
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Laurie Caplan • Resident • 2005 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/31/2018
Even though Heartland has done many things to improve this complex, they also must give us new mailboxes and put in an outgoing mailbox as we had years ago. The mailboxes are way too small and the mailman has to stuff things in there. BTW, the… See More
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Verified Resident 505165 • vrp • 2005 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/25/2018
I am leaving this community 13 yeas. I have much experience.I hope with new management our live condition will be better. I hope we get back our parking areas,more lighting around outdoors,no smoking in hallways. See More
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•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Floor Plans & Pricing
1 Bedrooms, 1 Bathroom
- PricePrice
$279
- SQ. FT.
N/A
- AvailableAvail.
N/A
- Model
1 Bedroom
Contact Property
Disclaimer: Special, prices and availabilities subject to change.
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Frequently Asked
What are noise levels like at Minnetonka Heights?
The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.
The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Minnetonka Heights?
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
How safe is Minnetonka Heights?
The community is rated 3.7/5 stars, which is considered being very safe on average.
The community is rated 3.7/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.4/5 stars, which is considered being extremely effective on average.
The community is rated 4.4/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 25% of their community reviews in the past year.
Managers have responded to 25% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 112.17 days to their community reviews in the past year.
Managers have replied within 112.17 days to their community reviews in the past year.
Who manages Minnetonka Heights?
Heartland Realty Investors, Inc.
Heartland Realty Investors, Inc.
What is the pet policy at Minnetonka Heights?
No pet policy available
No pet policy available
What types of floor plans are available?
1 Bed, 1 Bath
1 Bed, 1 Bath
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Minnetonka Heights is an apartment in Minnetonka in zip code 55345. This community has a 1 bedroom, 1 bathroom, and is for rent for $279. Nearby cities include Hopkins, Wayzata, Saint Louis Park, Eden Prairie, and Golden Valley. 55331, 55346, 55317, 55391, and 55343 are nearby zip codes.
