Minnetonka Heights

Thank you for taking time to provide feedback for our office. Work orders are a place for improvement for our team. We lost a team member in August 2019 and have hired a replacement team member now October 2019. This change and your feedback will help us make improvements. Work orders are entered the time/date they are received and yes we do have to prioritize water leaks, no heat calls, etc. As a suggestion, you are welcome to email work orders as well which can help with corresponding for updates. In regards to rules enforcement, we still are no pets and only federally approved assistive animals. If you have observed violations to the rules, your time taken to report those violations will support our ability to address. We want to hear more! We feel that the changes we've made since taking ownership in 2018 and the changes to come in 2020 will support any rent increases. Our increases have been from increases in operational expenses to improve on making Minnetonka Heights a great place to live! We hope we can turn around your negative experiences!