I've lived here for 5 years. It was amazing at the beginning. Now, since Covid, the office staff has turned over by 90%. the new staff are no where as amazing as the past staff. They are rude. Maintenance staff is great though. The pool is hardly ever open, and the roof doesn't open anymore like pictured. You WILL be paying for that pool though, even if you can't use it. Also, the garage doors are old, and many bikes have been stolen from garages. Good luck getting any of the office staff to answer their phones or respond to messages either. There are a TON of kids around and the buildings are not insulated well. Your best bet is to be on the 3rd floor, but you'll be paying 3x's to live up there. Air quality is not good. Supposedly building vents were cleaned, but they did a terrible job. They offer free filters, but they do nothing. You'll need to get a better quality air filter, and it will be black after 1 month. They also increase pricing based on "market value." So your rent could go up $100-$300 after a year.