Stratford Wood

Hello neighbor! Thank you for taking the time to submit a review. We're thrilled you are enjoying the amenities and location, as well as our heated parking garage! If you have any issues that you would like resolved, please contact the office directly at 952-474-3257, or by email at [email protected] Thank you and have a great day!

Good morning, Thank you for taking the time to submit a review. I'd like to discuss your experience with you more, please contact me directly at 952-474-3257, or by email at [email protected] Thank you, Rob Neumann Property Manager

Good morning, and thank you for taking the time to submit a review. I'm sorry to hear your experience with us hasn't been to your expectations, and I'd like to talk more about what you have said with you directly. Please reach out and contact me at 952-474-3257, or by email at [email protected] I look forward to speaking with you. Additionally, if your heat or hot water are ever not working, we strongly recommend you call the emergency line (952-474-3257, option 9) so we're able to come and remedy that immediately. Thank you, Rob Neumann Property Manager

Hello, and thank you for taking the time to leave a review for us. I want to apologize for any inconvenience you have experienced during your time with us, and I hope that we can improve your experience as we move forward here. Please reach out to me directly at 952-474-3257 or by email at [email protected] Thank you! Rob Neumann Property Manager

Hello neighbor! We're thrilled to hear that you are enjoying your stay with us here at Stratford Wood. We also love the beautiful scenery surrounding our community as well! If there is every anything we can do for you, please do not hesitate to reach out to us by email at [email protected], or by phone at 952-474-3257. Thank you for taking the time out of your day to submit a review, and have a great day! Rob Neumann Property Manager

Hello neighbor! Thank you for taking the time to submit a review. We're thrilled to hear you are enjoying your experience so far, and look forward to continuing your happy experience with us into the future. Please feel free to reach out anytime and let us know if you need anything at all! You can email us at [email protected], or give us a call at 952-474-3257. Thank you again for taking the time out of your day to submit a review, have a great day!! Rob Neumann Property Manager

Hello! Thank you for taking the time to submit a review! We are thrilled to hear that you have enjoyed your experience with us here at Stratford Wood. If we can ever be of assistance, please do not hesitate to reach out and contact us directly at 952-474-3257, or by email at [email protected] We look forward to your continued enjoyment of our community! Thanks again! Rob Neumann Property Manager

Thank you for taking the time to give us a review! We're so happy that you are enjoying your time with us. We look forward to making sure you enjoy your stay with us well into the future! Please contact us at the office at 952-474-3257 or [email protected] if you need anything! Thank you, Rob Neumann Community Manager

Hello, and thank you for taking the time to submit a review. We are so happy to hear that you've had a great experience with both our office staff and our hard working maintenance staff here at Stratford Wood! Please don't hesitate to reach out if there's ever anything we can do to ensure you continue to have a great experience with us. Thank you again! Rob Neumann Community Manager

Good afternoon, Thank you for taking the time to leave us a review. While I'm happy to hear your that your experience with us has been ok so far, I would love the opportunity to discuss ways we could make it better for you. Please reach out to me direct at [email protected], or by phone at 952-474-3257 with any questions or concerns you may have, and I would be happy to look into those for you. Thank you again for your time! Rob Neumann Property Manager

Good afternoon, and thank you for taking the time to provide as feedback. As we've discussed, we are incredibly sorry your experience with us so far has been less than satisfactory, but please know we're happy to do what is needed to make the situation right. Going forward, if you ever have any questions or concerns, please do not hesitate to reach out to me direct at [email protected], or by phone at 952-474-3257. Thank you again for your time, and we look forward to your experience improving going forward! Rob Neumann Property Manager

Hello- I think from our conversation we were able to address any open issues. Again, we are so sorry to hear that your experience started off on the wrong foot. We're eager to change that around. If there is anything else we can do, please let me know. Rob - Community Manager [email protected] 952-474-3257

Hello, and thank you for taking the time to submit this review. I'm sorry to hear your experience here has not been the greatest, and I would welcome the opportunity to speak more with you about the issues you have mentioned, so we can get those resolved as soon as possible. We are working everyday to continue making improvements, and welcome resident feedback. Please contact me directly at 952.544.0337 with any other questions/concerns you may have. Thank you! Julie - Regional Property Manager

Hello new neighbor! We are excited to have you as a part of our community, and we thank you for your immediate feedback about our community! We would love to do everything in our power to add two more stars to any future reviews you do. If you have any issues with your new home, we'd be more than happy to get those taken care of for you! Please contact the office at 952.474.3257 or [email protected] at your earliest convenience so our office and maintenance teams can assist you in whatever way is possible! Thank you again for your feedback and we look forward to your continued residence here at Stratford Wood. Rob, N. - Community Manager

Hello neighbor. Thank you for taking the time to provide honest feedback about our community. Our office staff would love the opportunity to address any outstanding issues you have as soon as possible. Please contact our office at 952.474.3257 or [email protected] Thank you again for your feedback. -Rob N. Community Manager

Hi Neighbor, Thank you so much for taking the time to provide feedback about your experience with our maintenance team. We are sorry that the issue was not initially resolved. If you have not done so, please contact our office as soon as possible at 952.474.3257. We would love the opportunity to resolve any outstanding maintenance concerns as soon as possible, and any other issues you may have. Thank you again for providing your feedback about the property, Rob, N. - Property Manager

Hello, Thank you for taking the time to share your thoughts with us. We always appreciate feedback that we can use to improve our community. We are sorry that you have not had a great living experience in our community so far, and we'd love this opportunity to address some of the issues you mentioned in your review. Both mold and flooding are very serious concerns, and our maintenance team works hard to ensure that all residents have a safe home to live in. If you have any of these concerns currently in your home, please do reach out to our office staff as soon as possible so we can have our maintenance team get to work on them. Even though our Meet the Manager event is over, we'd love for you to stop in or call the office to get to know our new property manager Rob and understand his vision for this property and discuss any issues you may still have. As a management team, it is our goal to make sure you love living in our community - and we are always happy to directly address these issues with you. If stopping by or calling doesn't work during our new expanded office hours, feel free to email Rob at [email protected] to address any outstanding concerns you may have. Chris S, Assistant Property Manager

Hello Neighbor, Thank you for providing your feedback. I apologize that the timeliness of our maintenance staff was not satisfactory. This and following up with residents on the status of work requests is something that our team is working hard to improve. If you still have any items that are in need of repair please let me know as soon as possible. I'll provide my contact information below. Thank you for the feedback regarding snow removal as well. Our maintenance team and plowing vendors have been working over time in this record setting snowfall month to make sure lots and sidewalks are as clean as possible, however if you ever have concerns about the lots or specific areas that may need extra attention or may even be a safety concern, please don't hesitate to reach out. In regards to your storage concerns, we do have additional storage available throughout each of the apartment buildings by way of rentable storage lockers. Our office team would be more than happy to help you find a storage locker that works best for you! Thank you again for taking the time to provide feedback for our team. As mentioned if you have any current items that need addressing we'd be more than happy to speak with you and ensure that your expectations are exceeded! Respectfully, Rob N., Property Manager [email protected]

Thank you so much for providing feedback about our property! We love the office staff and maintenance team here at Stratford Wood too! We are happy to announce that we are working to once again expand our office hours and you can look for more information on that in the coming months. We are also happy to announce that both the men's and women's sauna have been fixed. If you have any additional or future concerns about amenities we'd be more than happy to look into them and get those resolved as soon as possible. Give our office a call any time at 952-474-3257. Rob Neumann Community Manager

Hello, Thank you for providing your feedback. I apologize if you feel that our service was less than satisfactory. If you have any currently pending concerns or outstanding work orders you wish to make us aware of I would encourage you to contact myself directly and I will attend to them urgently. Going forward please feel free to contact me directly at: [email protected] with any concerns. Respectfully, Carter Perez - Property Manager

Hello Priya, Thank you very much for the kind comments! We thoroughly appreciate the feedback on your enjoyable stay here and positive experience with our staff. If there is anything we can help you with in the future we would love to have the opportunity to do so. Respectfully, Carter P, Property Manager

Thank you for providing your feedback. If you do have any concerns regarding storage in your apartment or are maybe wanting to make a change to a more spacious apartment we would be happy to discuss those options with you. We would be more than happy to arrange for a storage locker rental or an apartment transfer if you desire. Please feel free to contact either myself or anyone in the office with any questions at 952-474-3257 or email at [email protected] Respectfully, Carter Perez - Property Manager

Hello - I want to start by saying we are so sorry that we got off on the wrong foot. We have called you earlier to connect and resolve any outstanding issues or concerns. We are confident that we can get back on track. Thank you for taking time to review us. Carter P., Community Manager

Hi neighbor! We're so happy that you love calling Stratford Wood home! Thank you so much for taking the time to share your kind words about our team - we think our maintenance team and office staff are pretty awesome too! If there's ever anything we can do to help you love life even more here at Stratford Wood, just let us know! We're always just a call, email, or office visit away! Thanks again! Carter, P. Property Manager

Wow! Thank you so much for your review! We love hearing what our residents love about our community and we're so happy you are enjoying your living experience with us. We love being able to provide a great location and tons of amenities for our residents! If there's anything else we can ever do to improve community life, please let us know. We are always here to assist you- and we aim to please! Carter, P. Community Manager