Ratings & Prices for Stratford Wood, Minnetonka, MN

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2.5
Safety	2.7
Office Staff	2.7
Maintenance	2.5
Neighborhood	3.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	3.9/5
SatisFacts™ Maintenance	3.2/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	38

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	10.82 days

Ratings & Reviews (274 Reviews)

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Verified Resident 846964 • vrp • 2020

11/24/2020

We feel so safe and welcomed here buy the community. I was moving in with my one year old and people were so helpful and kind. It's quiet and peaceful. Plenty of things for me and my kid to do during the day.

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Stratford Wood Manager

11/25/2020

Hello, Thank you for being a valued resident here at Stratford Wood! I'm glad that your living experience thus far has been a positive one! We aim to continue serving our residents with pride and professionalism! Again, thank you! Sincerely, Richard Montgomery Property Manager

Verified Resident • vrp • 2018 - 2021

01/14/2021

I do think this is a good community to live in. However, we are not happy with the maintenance response. Since we move in in 2018, we've struggled to have things fixed. There has been different people in charge, but the problem has been the same.… See More

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Stratford Wood Manager

01/15/2021

Hello, Thank you for your continuous residency at Stratford Wood! Thank you for this feedback. I want you to know that it won't fall on deaf ears! We are working on bettering our maintenance team overall and are putting our solutions into practice as we speak. I appreciate your comment and we hope that you will see an improvement very soon! Sincerely, Richard Montgomery Property Manager

Verified Resident • vrp • 2020 - 2021

Updated Review

01/13/2021

The staff was very helpful and the process was quick and easy. For the paperwork to receiving my keys, I was in my new place before I knew it. The staff goes above and beyond to make you feel welcome.

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Stratford Wood Manager

01/14/2021

Hello, Thank you for the wonderful comments! We strive to always do the best we can to make sure that everyone here has a great living experience. Again, thank you! Sincerely, Richard Montgomery Property Manager

Previous Review

· 01/07/2021

Verified Resident • vrp • 2020 - 2021

01/12/2021

The office staff are friendly and knowledgeable. Great area for kids and pets. Schools are number one in the state. My son loves the basketball hoop and the game room. Parking hasn't been an issue. Work orders are handled quickly.

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Stratford Wood Manager

01/14/2021

Hello, Thank you for your kind words. We are happy that your experience has been a positive one. We will continue to do the best we can to make sure you continue to feel this way! Sincerely, Richard Montgomery Property Manager

Resident • 2020 - 2021

01/09/2021

FUTURE RESIDENTS BEWARE!!! You will regret signing a lease here. First of all I would like to say STRATFORD WOOD IS A DUMP!! The office staff does not care at all I've had many incidents regarding my car and car theft which the office has done… See More

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Stratford Wood Manager

01/15/2021

Hello, I am truly sorry that you feel this way. I would really like an opportunity to sit down with you and talk about your property concerns. Please contact me either by email at [email protected] or by phone at 952-474-3257. Sincerely, Richard Montgomery Property Manager

Prospective Resident • Visited 2021

01/04/2021

Please stay away from this rat, mold, and cockroach infested place!!! Staff is always changing here and they are very rude never once do they answer the phone or respond back to emails or voicemessages. The place is beat up and nothing ever gets fixed. I've… See More

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Stratford Wood Manager

01/08/2021

I am sorry that you feel this way. I would really love a chance to discuss your issues with you in person. Please contact me at 952-474-3257 or by email at [email protected] to set up an appointment. Sincerely, Richard Montgomery Property Manager

Verified Resident • vrp • 2020

Updated Review

12/27/2020

The management cares but has been unable to make certain promised improvements in the timeline given. In my opinion, the price of monthly rent is higher than the value of the apartment, and it's amenities.

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Stratford Wood Manager

12/31/2020

Certainly we do care about our community and while the process of improvement making is not always easy and can be time consuming, the effort to complete it is very strong! Some improvements have been made and over time you will see a lot more! Please reach out to me at the office at 952-474-3257 if you would like to discuss further. Sincerely, Richard Montgomery Property Manager

2 Previous Reviews· Last 10/15/2020

[email protected] 826147 • vrp • 2020

12/17/2020

I'm so thankful for Richard's help and support - through regular tenant issues and my personal mental health issues. He truly has a talent for being successful in a tough line of work. He's always communicated right away on any concerns, has a positive attitude, strives… See More

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Stratford Wood Manager

12/18/2020

Hi Jessica! Thank you so much for your kind words! We at Stratford truly enjoyed serving you and your apartment needs. Thank you for being a valued resident here! Sincerely, Richard Montgomery Property Manager

Prospective Resident • Visited 2020

Updated Review

12/16/2020

DO NOT RENT AT STRATFORD WOOD. Here's what you can expect, coming right from the manager Richard Montgomery who is a total joke. He's been here 9 months and things have gotten worse. He is a condescending, arrogant piece of work. Just a nasty human. He… See More

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Stratford Wood Manager

12/17/2020

Hello, I would like to connect with you regarding the feedback and concerns you have expressed. We take our resident experience seriously. Will you please reach out directly to me? Thank you & sincerely, Becky Riddering [email protected] 952-563-1002

2 Previous Reviews· Last 09/01/2020

Verified Resident 826175 • vrp • 2020

12/04/2020

Have had two Maintenance requests since early Oct. Neither have been completed. No contact from management. Had a Maintenance guy steal a chair and one Maintenance guy leave my gas stove top on and then left the unit with the gas going on full. After 5… See More

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Stratford Wood Manager

12/11/2020

I would like to speak with you regarding your work orders and other concerns. Please contact me by phone at 952-474-3257 or email at [email protected] Sincerely, Richard Montgomery Property Manager

Verified Resident 795336 • vrp • 2019 - 2020

12/04/2020

Nice location, but management does not maintain it properly. There are common areas with damage and mold that have not been addressed in the time that I have been here. There is a terrible leak in the garage that forms a dirty lake and they have… See More

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Stratford Wood Manager

12/11/2020

Thank you for taking a moment to leave a review. We are working hard to better the overall experience for our residents and have taken several steps to make changes to do so. We have changed scheduled and protocols as well as hired new team members to bring these changes to fruition. If you would like to connect in real time, my office door is always open. Thank you and warm regards, Richard

Verified Resident 847610 • vrp • 2020

11/27/2020

This is a subpar community that needs a complete overhaul. The owner should invest the money needed to keep apartments in good condition. The only nice thing about this property is the maintenance technician who is trying his hardest to repair things.

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Stratford Wood Manager

12/03/2020

We have been working hard to make changes at this property. Please contact me directly regarding any open issues. As community manager, I take ownership of the way this community looks and how our residents feel about their experience. Please contact me at your convenience. Thanks - Richard Montgomery [email protected]

Verified Resident 846964 • vrp • 2020

11/24/2020

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Stratford Wood Manager

11/25/2020

Verified Resident 625410 • vrp • 2015 - 2020

10/15/2020

Horrible!!! Do not move in to Stratford Wood. Service requests go ignored. Things are breaking down. Overpriced and not worth the stress and headaches you will have trying to chase management to fix any problems. Mold and water problems everywhere! Look elsewhere for housing

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Stratford Wood Manager

10/19/2020

Hello, I am sorry for the poor experience you have had with our property. We are working diligently on ways to better our service and your feedback is always welcomed. Please contact me via email at [email protected] I would like to meet with you in hopes of changing your experience. Sincerely, Richard Montgomery Property Manager

Verified Resident 40794 • vrp • 2013 - 2020

10/15/2020

I've lived at this complex for several years and we have had some units remodeled mine is not we have new management and he has been extremely helpful with getting things cleaned up. With his help I am hoping that this apartment complex will be back… See More

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Stratford Wood Manager

10/19/2020

Hello, Thank you for being a valued resident here at Stratford Wood! This is my goal as well, to have this place running smoothly. I would love to meet with you and take some of your feedback! Being a resident here for several years, I believe you have some good insight that can help us! Please contact me via email at [email protected]! Sincerely, Richard Montgomery Property Manager

Verified Resident 831825 • vrp • 2020

10/12/2020

We did not have a good experience here. The apartments shown online are the renovated ones, though very few actually are. There were many problems upon move in, including leaky sinks, poorly draining showers, incorrect keys, and broken towel bars and doorknobs. Management was very indifferent… See More

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Stratford Wood Manager

10/15/2020

Hello, I want to personally apologize for the poor move-in experience. We really take these experiences seriously. I would like an opportunity to talk with you about your experience along with figuring out what else is wrong with your apartment so we can get them repaired for you. Please contact me by email at [email protected] and lets set a time to meet. Sincerely, Richard Montgomery Property Manager

Verified Resident 830350 • vrp • 2020

10/08/2020

This is a friendly community with well kept grounds and good first impressions. It is still an apartment with the types of issues you'd expect like abandoned objects in the common areas and questionable parking jobs. Overall, the residents are friendly and the apartment itself is… See More

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Stratford Wood Manager

10/15/2020

Hello, Thank you for being a valued resident here at Stratford Wood! We appreciate your kind words and are happy to know that your experience with us is a positive one! Our goal is for everyone to share the thoughts and feelings that you have. Again, thank you so much!!! Sincerely, Richard Montgomery Property Manager

Verified Resident 815180 • vrp • 2016 - 2020

09/09/2020

Lovely property to have dogs and kids running around. Before COVID, the club house and outdoor grilling area was very popular and always clean. Maintenance can be a little slow when getting to non-emergency work, but it gets done with follow-up requests. I love my townhouse's… See More

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Stratford Wood Manager

09/10/2020

Hello, Thank you for your kind words. This is a beautiful place with all of the greenery around, birds and just the peace. We are striving to better service our residents in all aspects. Your feedback is always welcome. Again, thank you for choosing Stratford Wood. Sincerely, Richard Montgomery Property Manager

Verified Resident 811896 • vrp • 2020

09/04/2020

Dirty interior apartment ceiling/floors, plumbing and pipes are rotten, water heater that goes through 20 different temperature settings over the course of a 15 min shower. I actually developed a rash shortly after moving in, and after countless trips to specialists and dermatologists, i figured out… See More

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Stratford Wood Manager

09/10/2020

I am sorry that you are experiencing these things. I would like an opportunity to rectify these things. It would be great to sit down with you and discuss your concerns. Sincerely, Becky - Regional Manager O: (952) 563-1002 [email protected]

anonymous • vrp • 2020

08/31/2020

Do not live here! Management and maintenance are awful and extremely slow. The walls and floor are very thin, so you can hear your neighbors with ease. The washing machines are over priced and don't even clean your clothes. The buildings are literally falling apart. And… See More

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Stratford Wood Manager

09/02/2020

Hello, I am sorry that you feel this way. We want to be able to resolve any issues you have and you can contact me directly anytime. I would love for you to come to my office and have a conversation regarding this. I can be reached by phone at (952) 474-3257 or by email at [email protected] Sincerely, Richard Montgomery Property Manager

Verified Resident 807818 • vrp • 2020

08/25/2020

I chose this apartment because it had the right feel to it - and I haven't been wrong sense. The apartment was in very good condition when I moved in, and I especially love the large balcony and the gas stove. For all the little things… See More

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Stratford Wood Manager

08/26/2020

Hello, Thank you for being a valued resident here at Stratford Wood! We really appreciate your kind words as our residents are our top priority. We hope to build upon your experience and keep our residents happy to call us home. Again, thank you so very much and we are so glad that you have become a part of the Stratford community. Sincerely, Richard Montgomery Property Manager

Verified Resident 798290 • vrp • 2020

07/30/2020

Awesome. Great experience and I would definitely refer to a friend. The neighborhood is awesome, the stores are close to home, and the kids love the neighbors and also how friendly they are. Thank you for having us.

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Stratford Wood Manager

08/04/2020

Wow, you've made our day! Thank you for your rave review on Stratford Wood Apartments. We are so glad you and your family love living here.

Verified Resident 798275 • vrp • 2020

07/30/2020

STRATFORD WOOD IS NICE PLACE. Stratfor Wood is a special apartment for its peace and security, my family and I loved it. But I take this opportunity to suggest something that my children ask me every time we go out for walks is that we do… See More

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Stratford Wood Manager

08/04/2020

Thank you for your great review of Stratford Wood. We are thrilled to hear you love living here. Thank you also for the suggestion!

Verified Resident 789248 • vrp • 2020

07/09/2020

The road on the way into the community is in need of repair. The leasing office and amenities building were nice and updated. The leasing agent that assisted me with move in was very friendly and helpful. The upstairs of the townhouse is beautiful, the downstairs… See More

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Stratford Wood Manager

07/21/2020

Hello, Thank you for choosing Stratford Wood as your place to call home! We are happy to hear that your experience has been positive thus far. We are on the schedule for asphalt repairs and look forward to completion. Please do not hesitate to reach out if we can be of further assistance. Sincerely, Richard Montgomery Property Manager

Verified Resident 785689 • vrp • 2019 - 2020

06/30/2020

It's a pretty quiet building and rent is affordable. There's also a good amount of parking for guests. Still I wish I would have moved somewhere else and spent a little more to have a nicer place. There's so many pot holes in the parking lot,… See More

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Stratford Wood Manager

07/21/2020

We are very sorry that you've had a frustrating experience. We want to turn that around. Please call me at your convenience so we can correct all issues. 952-474-3257 Richard - Property Manager

Verified Resident 783970 • vrp • 2020

06/25/2020

Make sure you get the number for maintenance. Also, stay on top of the staff and maintenance to ensure damage and stuff not working gets done. Don't trust staff if they tell you something is not available. Such as a garage door opener. Most of the… See More

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Stratford Wood Manager

07/21/2020

We're sorry that your experience has not been a 5 star one. We would like to connect on any issues. Can you please call me or email me at your earliest convenience? Richard, Community Manager [email protected] 952-474-3257

•

Updated Review

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Features & Amenities

Laundry

Laundry On-Site

Parking

Covered Parking

General

Additional Storage
BBQ Grilling Patio
Balcony or Patio
Basketball Court
Clubhouse
Coffee Bar
Designer Kitchen and Baths
DishWasher
Disposal
Dog Park
Fitness Center
Free Weights
Furnished Apartments Available by Cort
Guest Room
Lifestyle Center
Nature Views Available
On-Site Maintenance
On-Site Management
Pool
Premium Cabinetry
Racquetball Court
Recreation Room
Remodeled
Sauna
Spacious Floor Plans
Tennis Court
Vaulted Ceilings

Pets

Cats Allowed
Deposit: $250
Fee: $250
Rent: $30
Pet Limit: 2
Dogs Allowed
Deposit: $250
Fee: $250
Rent: $60
Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,035 - $1,920
SQ. FT.
500
Available
Avail.
1 Units
Model
Sapling

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
$1,023 - $1,548
SQ. FT.
600
Available
Avail.
2 Units
Model
Timberland Lodge Townhome

View Floor Plan

Price
Price
$1,053 - $1,749
SQ. FT.
700
Available
Avail.
5 Units
Model
Timberland

View Floor Plan

Price
Price
$1,100 - $1,883
SQ. FT.
805
Available
Avail.
4 Units
Model
Timberland Deluxe

View Floor Plan

Price
Price
$1,118 - $1,807
SQ. FT.
780
Available
Avail.
2 Units
Model
Timberland + Den

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,192 - $2,163
SQ. FT.
1,018
Available
Avail.
8 Units
Model
Glenn

View Floor Plan

Price
Price
$1,467 - $2,502
SQ. FT.
1,080
Available
Avail.
2 Units
Model
Stratford Wood Townhome

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,387 - $2,200
SQ. FT.
1,034
Available
Avail.
1 Units
Model
Glenn Deluxe

View Floor Plan

3 Bedrooms, 1.5 Bathrooms

Price
Price
$1,519 - $2,507
SQ. FT.
1,210
Available
Avail.
2 Units
Model
Stratford

View Floor Plan

Price
Price
$1,684 - $2,893
SQ. FT.
1,350
Available
Avail.
3 Units
Model
The Stratford Lodge Townhome

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Set on over 30 wooded acres and located minutes away from the shores of historic Lake Minnetonka, Stratford Wood is home to some of the most beautiful scenery around. Inspired by its’ charming natural surroundings, the Stratford Wood community is home to luxurious apartments and townhomes and is bursting with countless desirable amenities to occupy residents of all ages and lifestyles. From a newly designed clubhouse to the professional fitness center and outdoor basketball court, this property is a preferred option in Minnetonka. Our location adds even more to our desirability. The Westwind Plaza, Big Thrill Factory, quaint downtown Excelsior, and Maynards on Lake Minnetonka are all within a 5 minute drive. You will quickly see that you can have it all when you call Stratford Wood home!

Office Hours

Sunday: Closed
Monday - Wednesday: 09:00 AM - 06:00 PM
Thursday: 09:00 AM - 07:00 PM
Friday: 09:00 AM - 05:00 PM
Saturday: 10:00 AM - 04:00 PM

Questions & Answers (1)

Does management enforce child supervision while at play in the parking lots?

Anonymous · May, 01 2018 · 1 answer

· Just Now

No, I wish they did. Kids ride their bikes and play tag in the parking lots. Most are great kids though so they are polite and move if you ask.

Anonymous · May, 21 2018

Frequently Asked

What are noise levels like at Stratford Wood?
The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Stratford Wood?
The community is rated 2.5/5 stars, signifying moderate satisfaction on average.

How safe is Stratford Wood?
The community is rated 2.7/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2.5/5 stars, which is considered being moderately effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 10.82 days to their community reviews in the past year.

Who manages Stratford Wood?
Pinnacle

What is the pet policy at Stratford Wood?
Cats Allowed
Deposit: $250
Fee: $250
Rent: $30
Pet Limit: 2
Dogs Allowed
Deposit: $250
Fee: $250
Rent: $60
Pet Limit: 2

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 1.5 Baths

What is the move-in special?
Look and Lease Specials: Up to $1,000 OFF First Full Months' Rent!* For a limited time only, 1-bedroom apartment homes will receive $750 OFF the first full months' rent and 2-bedroom residences will receive $1,000 OFF the first full months’ rent! *Select apartment homes. Certain restrictions apply, inquire for more details.