Horrible!!! Do not move in to Stratford Wood. Service requests go ignored. Things are breaking down. Overpriced and not worth the stress and headaches you will have trying to chase management to fix any problems. Mold and water problems everywhere! Look elsewhere for housing
Manager
10/19/2020
Stratford Wood
Hello,
I am sorry for the poor experience you have had with our property. We are working diligently on ways to better our service and your feedback is always welcomed. Please contact me via email at stratfordwoodmgr@pinnacleliving.com. I would like to meet with you in hopes of changing your experience.
Sincerely,
Richard Montgomery
Property Manager
1 Previous Review
Previous Review
Resident 625410
Verified Resident • 2015 - 2019
11/14/2019
Not satisfied with this property. It has really gone downhill since Troy left and the maintenance staff left along with him. The staff repeatedly turns over and problems go unresolved or are swept under the carpet. Very disappointed by the poor customer service and unwillingness to work with long time tenants who pay their rent on time and maintain their homes.
Manager
7/22/2020
Stratford Wood
Hello neighbor. Thank you for taking the time to provide honest feedback about our community. Our office staff would love the opportunity to address any outstanding issues you have as soon as possible. Please contact our office at 952.474.3257 or stratfordwood@pinnacleliving.com
Thank you again for your feedback.
-Richard Community Manager