Review History for Verified Resident 826175

Stratford Wood


Updated Review

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Resident 826175

Verified Resident 2020 - 2021

2/11/2021

Terrible office communications. If you work normal work hours you have no access to package lockers. Maintenance is never completed. When a Maintenance guy shows up they either leave your door open or leave your gas stove on. Some units have no heat in the units. Light bulbs that are burned out are never repaired. Laundry machines are broken and never repaired. This could be an amazing community if management cared about the residents and the building and its amenities.
    Manager

    2/18/2021

    Stratford Wood
    Hello, We are sorry that you feel this way. We will do our best to address the concerns you have in a timely manner. Please feel free to reach out to me either by email at richard.montgomery@cushwake.com or by phone at 952-474-3257. Sincerely, Richard Montgomery Property Manager
    3 Previous Reviews

    Previous Review

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    Resident 826175

    Verified Resident 2020

    12/4/2020

    Have had two Maintenance requests since early Oct. Neither have been completed. No contact from management. Had a Maintenance guy steal a chair and one Maintenance guy leave my gas stove top on and then left the unit with the gas going on full. After 5 minutes I smelled the gas. Thankfully I got back when I did. Im not sure who is in charge of Maintenance but they are the worst I have ever seen. Don't even bother trying to get things fixed. Multi million dollar property and can't even get a new screen for a window.
      Manager

      12/11/2020

      Stratford Wood
      I would like to speak with you regarding your work orders and other concerns. Please contact me by phone at 952-474-3257 or email at stratfordwoodmgr@pinnacleliving.com. Sincerely, Richard Montgomery Property Manager

      Previous Review

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      Resident 826175

      Verified Resident 2020

      10/29/2020

      Aaaaaaa!aaaaaaaaa such Deutch and the other is not the same thing that you did for us and we will never be able to get everything filled out and we can zoom out on our website and get back on track with
        Manager

        10/30/2020

        Stratford Wood
        Hello, Thank you for your response. I would love more clarity regarding your review. Please contact me at (952) 474-3257 or at stratfordwoodmgr@pinnacleliving.com. Best, Richard Montgomery Property Manager

        Previous Review

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        Resident 826175

        Verified Resident 2020

        9/29/2020

        No thanks.irzoyxoyxyxoypy oyxotxotxoyx9yx9yxpyx06f06f06d06d06d60d60d06d96d96d9yd96d96
          Manager

          10/7/2020

          Stratford Wood
          Hello, If you are having some issues with the community, I would like to speak with you further to discuss. Please contact me at 952-474-3257 or at stratfordwoodmgr@pinnaclelivnig.com. Sincerely, Richard Montgomery Property Manager

          Review 63 out of 316

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          Stratford Wood

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