The Cliffs of Minnetonka
Resident • 2011 Not Recommended
The manager at the Cliffs is the most dishonest and rude person I have ever run into. She will insult, lie, and then lie to cover up her lies. The owners have no idea what she is doing to their business. It is shame. They also "lose" mail packages and can never find them. Half the staff there is good (owners kids and an "on the ball" nice female that has been there awhile), but the manager and newest hire are almost scary, split personality types, pretending to nice but are the antithesis of that. Windows do need repair, and the water is hard and never hot. Carpets are only shampooed in the common areas and not often enough. The Cliffs would be a nice place to live if they replaced two staff people with honest and diligent people, then fixed windows, etc. and shampooed everything, at least annually. The owners just don't get the cause of renters unhappiness and probably believe the two-faced lying themselves. It is costing them a lot of money and loyalty, as people just move on, like I did.
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