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Garden Grove Apartments



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smiles0890 • Resident 2011 - 2012 Not Recommended
Reviewed 09/18/2012
At first I thought all the bad reviews couldnt be true so i decided to move in. My apartment wasn't super dirty when i moved in like others said, but the cupboards weren't cleaned, the closets, or under either sink (kitchen and bathroom). I had filled out a few fix it requests and within a few days they had stopped by, not always fixing it but they were there in reasonable time. They don't work well with you being late at all with rent, but they have no problem never being in the office when they should be or returning your call. I was constantly emailing or leaving voice mails to get my concerns through to them. The final straw was when I received my damage deposit back after moving out. They took over $250 dollars in cleaning fees. We scrubbed the apartment top to bottom because i knew they would use any excuse to take some of it, they charged me for things like greasy stove hood, dirty toilet, dirty tub, all things I made sure to clean. I didn't expect the most going into Garden Grove but I didn't expect them to be ran as bad as they are. I will never move back and I wouldn't recommend anyone else to either
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