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Ironwood Apartments

8400 Bass Lake Road, New Hope, MN 55428
8400 Bass Lake Road, New Hope, MN 55428
  • 6 weeks FREE RENT! Contact us for details!

MOVE-IN SPECIALS

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8400 Bass Lake Road

New Hope, MN 55428

 
 
 
 
 
 

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Ratings & Reviews (29 Reviews)

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Resident 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/18/2020
We have been here as tenants since almost day one ( Feb 2019) and just recently upgraded to a 2bed/2bath with a corner deck. The paperwork was fantastically easy and all deposits transferred without issue. It was a done deal in only a few days once… See More
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Ironwood Apartments Manager

01/19/2021

Hello! We are so excited to have you here and very pleased to hear you have been enjoying your time with us! Thank you so much for taking the time to review Ironwood and your experience. We take pride in our beautiful community and residents and strive to giving the best customer service possible, we are so pleased to hear you received just that.

  Previous Review
· 10/20/2019
 Verified Resident 838057vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/31/2020
While Ive only been here a few weeks, Ironwood is a fantastic apartment community. Austin made the apartment search, application and lease signing process very simple and easy. His quick communication answering questions and providing access to the apartment made a massive impact on why I… See More
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Ironwood Apartments Manager

11/09/2020

Thank you so much for your positive review! We take pride in providing the best lifestyle at Ironwood and are thrilled to hear you have been happy with your experience with us. Welcome to Ironwood!!

 Verified Resident 821244vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/21/2020
Ironwood offers more than just modern and beautifully constructed apartments, but a great community of people to surround yourself with. The amenities are top of the line and part of the reason we love Ironwood! See More
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Ironwood Apartments Manager

10/01/2020

Hello! Thank you for your kind words! We love our community and glad you do too! Please reach out to us if you ever need any assistance! Have a great day!

 Verified Resident 808418vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/27/2020
I put in my service request ticket and it was completed the same day! They had to replace my whole dishwasher. Such a great team and very friendly! The management team is amazing and so great to work with! Thank See More
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Ironwood Apartments Manager

09/02/2020

Thank you so much for your positive review! We take pride in providing the best lifestyle at Ironwood and are thrilled to hear you have been happy with your experience with us.

 Verified Resident 804236vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/16/2020
Not good. We can all do better to improve the living here. Letter needs to go out to the residence telling them to be mindful of how they treat the environment, I dont expect everyone to be as neat as I am, but when they are… See More
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Ironwood Apartments Manager

09/02/2020

Thank you for taking the time to leave your feedback. We have notated your concerns and will use them to try and better community experience.

 Verified Resident 798338vrp 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/31/2020
I am very happy with the decision I made upon making ironwood apartments home for my children and I. We dont haven any complaints, staff is AMAZING and very understanding. The unit we chose is beyond beautiful! I love the layout and natural lighting not to… See More
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Ironwood Apartments Manager

08/03/2020

We are so happy to hear that you are enjoying your residency here at Ironwood! We really appreciate you taking the time to leave such kind words. Our team takes such pride in being able to give our residents the best customer experience possible. If you ever need any assistance, please feel free to stop by or contact our Leasing Office and we are always more than happy to help! Have a great day!

 Verified Resident 738464vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/26/2020
The place is great. I get the same compliment over and over again. This place looks like a hotel. I also like the way the apartment building smell. My only concern is dogs have ran up on me. They should be on shorter leash. See More
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Ironwood Apartments Manager

07/28/2020

Hello! Thank you for your kind words and honest feedback. If you have any specific details in regards to the pets and their owners so we can address it right away, please contact us at 763-536-8400 or email us at: [email protected] Have a great day!

 Verified Resident 788068vrp 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/07/2020
I've been moving to one apartment to another and honestly Ironwood Apartments by far is the best. These are the criteria that I'm always looking at. Good management, maintenance and cleanliness, amenities, security and Wheelchair accessibility accomodations. See More
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Ironwood Apartments Manager

07/09/2020

Hello! Thank you so much for your very kind words! We truly appreciate it. Please let us know if there's anything we can do to help you enjoy living here that much more! Have a great day!

 Verified Resident 783334vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/24/2020
Neighbors are overly critical about everything, a little loud, cops called, guest smoke a cigarette on the balcony, cops called, people using pool area to stay up late and enjoy tome with friends, cops called. See More
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Ironwood Apartments Manager

06/25/2020

Hello, Thank you for taking the time to provide us with your honest feedback. We welcome all reviews as it gives us the opportunity to better our living experience for our residents. We do have certain Community Policies in place that help make our community the most enjoyable for all residents. We do have Quiet Hours from 10pm-8am daily to ensure our residents can have a quiet relaxing evening. We are a Smoke-Free Community and we ask all residents and their guests to refrain from smoking inside or within 25' of our building. We do apologize if your experience here so far has not been the best, but we invite you to reach out to our Community Manager to discuss this further so we can help your experience moving forward be better. You may stop by our Leasing Office 9am-5pm Monday-Friday or you may contact us at 763-536-8400. We hope you have a great day!

Resident 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/27/2020
My experience while living at Ironwwood was amazing, and I would have recommended it to anyone before moving out. Ironwood has struggled to provide my original deposit back after I left the apartment in great shape being the only tenant to even use the space. I… See More
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Ironwood Apartments Manager

06/03/2020

Hello! We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact our on-site management team at 763-536-8400 and we can assist you with any details that may have caused any sort of delay in you getting your refund check. Sometimes not providing the best forwarding address may cause delays that are unavoidable. Please reach out and our team will be more than happy to get this all taken care of for you!

Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/20/2020
Though the building, apartment and amenities are great, Ironwood management lacks considerably. I've had to file 2 police reports, involve regional management and now involve legal to stop tenant harassment and name calling as office management says to just "ignore it." They say they're at a… See More
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Ironwood Apartments Manager

03/21/2020

Hello, We appreciate all feedback. We are sorry if we fell short in a couple areas for you. We will be in touch with you this evening to discuss a resolution that will make you enjoy calling Ironwood home. -Thank you

 Verified Resident 751225vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/10/2020
Living at Ironwood is wonderful! The staff is always so gracious and helpful. Everything is so modern- the fitness center is great! It is very safe and secure. The underground heated garage is perfect for MN winters! See More
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Ironwood Apartments Manager

03/11/2020

Hello! Your wonderful feedback and rating mean a lot to us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

 Verified Resident 634046vrp 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2020
Ironwood was my first apartment I moved into! I absolutely love it! Staff is friendly, very clean place, the apartment has Small events during holiday and other residents will host game nights in the community rooms. See More
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Ironwood Apartments Manager

05/03/2019

Hello! We truly appreciate you taking the time to let us know how we are doing! We strive to provide the best resident service and provide the best place for you to call home! If you ever need anything, please do not hesitate to contact us by calling, emailing or simply stopping by our Leasing Office. Have a great day!!!

 Verified Resident 726057vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/10/2019
This community was slapped together and painted with an attractive coat of paint. Don't waste your time or money. The management team leaves something to be desired. The security devices do not work more often than they do work. See More
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Ironwood Apartments Manager

12/11/2019

Thank you for sharing your experience! Looks like we may have gotten off on the wrong foot. Please let us make this up to you and turn this around. Please reach out to our Community Manager, Jacob at 763-536-8400 and we can discuss your experience further and make it right. Thank you and have a great day!

 Verified Resident 628241vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/10/2019
It was a good experience to live in the Ironwood apartment. I booked this place online before moving to Minnesota and I'm happy for my selection. However, the neighborhood is not what I thought before moving here. See More
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Ironwood Apartments Manager

04/24/2019

We appreciate your positive review about your recent experience with us! If you ever need anything, please feel free to give us a call or stop by. Have an awesome day!

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/22/2019
There is almost nothing about the building itself I would change. Everything is beautiful and well done. One small issue I have is the package room. Any resident is able to enter the package room, and the packages are not secured in individual lockers. Although the… See More
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 Verified Resident 709452vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/23/2019
This community is exceptional. It would be challenging to find room for improvement. From the fantastic staff to courteous neighbors and fantastic building, it is a great place to live. I would feel comfortable recommending these apartments to anyone. See More
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Ironwood Apartments Manager

10/24/2019

Hello Verified Resident, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ironwood! If you're ever in need of anything, please let us know. Have a great day!

Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/16/2019
Being one of the first residents to have moved into the apartments and with it also being my first apartment ever I wouldn't say it's a phenomenal experience for me. When I saw it being built, I had great interest by looking at the layouts and… See More
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Ironwood Apartments Manager

10/17/2019

Hello Valued Resident, we truly appreciate your honest feedback. We were sorry to hear of your less than satisfactory experience with our Office Team. We are constantly striving for excellence when it comes to our residents and we sincerely apologize if we have fallen short. As for parking, we are unable to assign more than the allotted amount per apartment size and authorized occupant count to be able to provide equal opportunity for all residents. We do ask for you to contact our Community Manager, Jacob to discuss your experience and see if we can come to a resolution. You may email our Community Manager at [email protected] or call: 763-536-8400. We hope you have a great day and look forward to meeting with you soon.

 Verified Resident 704690vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/09/2019
Experience has been awesome so far. Best apartment I have ever leased/rented. Staff are friendly, community is always neat and community events are well organized. Great apartment overall though issue of parking spaces needs sorting out. See More
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Ironwood Apartments Manager

10/09/2019

We appreciate your positive review about your recent experience with us! We do want you to know we are working on parking as we speak and will be updating all residents shortly. We truly appreciate your feedback and hope you have a great day!

 Verified Resident 596465vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/08/2019
As Mayor of the city, I am required to live in the city in which I serve. I knew it was time to move from my house of 42 years but could not find a rental facility that would fit my needs. When Ironwood was just… See More
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Ironwood Apartments Manager

02/05/2019

Hello! It has been our pleasure! We are so happy to hear that you are feeling at home! Please let us know if there's anything we can help you with!

 Verified Resident 687544vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/30/2019
There is one person in particular that wasnt very professional with us. We wanted a one bedroom with the dark cabinets before we moved to our apartment with the white cabinets. She said it would be 350 dollars to switch. Which she didnt explain why theres… See More
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Ironwood Apartments Manager

09/12/2019

Hello Valued Resident, We are sorry to hear that you are less than happy with your experience thus far with us here at Ironwood. We as a team strive for excellence and appreciate any feedback letting us know we may have fallen short. There seems to have been some miscommunication. We would love to make you experience with us a much better one! Please contact Jacob, the Community Manager and he would be happy to set up a time to go over any and all of your concerns. Thank you and have a great day!

 Verified Resident 666350vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/18/2019
It is a great place to live, it is nice and quiet and a great location. The people are very nice and there is a lot of help from the leasing office if you have any questions. The work our facility is top grade and amazing.… See More
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Ironwood Apartments Manager

07/19/2019

Hello Valued Resident! Thank you so much for your positive comments, high star review and recommendation! We strive to provide all residents and future residents with the best customer service along with the best living experience possible. If there's anything that you need assistance with, please do not hesitate to contact us! Have a great day!

 Verified Resident 641721vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/02/2019
Have had many issues with noise. They are definitely aspiring to attract a younger crowd. Lobby music is played very loud. Pool music is played abnormally loud compared to the other 3 apartment complexes that I've rented in. Karissa is great! Timely response to inquiries/issues. Very… See More
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Ironwood Apartments Manager

05/22/2019

Hello Valued Resident, thank you for taking the time to leave us your honest feedback. We strive to offer the best living experience possible for all of our residents. With our LATCH System there are alternative methods to open your apartment, entry doors and our amenities. We would like to invite you to come by the Leasing Office at a time that works with your schedule and we can go over the alternative methods of entry with LATCH, as we would never want a resident to feel they are unable to access their home as well as go over and discuss any other issues so we can properly address them to provide yourself and all residents a better living experience. You can contact our Leasing Office at 763-536-8400 or simply stop by during normal office hours. We truly appreciate your feedback and look forward to provide you a place you can be proud to call home! Have a great day!

GraygrayElm • Prospective Resident Visited 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/31/2019
I am in the process of moving into Ironwood. The staff has been more than accommodating as I'm very particular and both Karissa and Angela have been able to answer all of my questions and have provided a worry free process. They have taken the time… See More
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Ironwood Apartments Manager

06/09/2019

Hello Grayson! Thank you so much for your 5 Star review across the board! We are so happy that you are excited as we are to be moving in! Please let us know if you need anything between now and then! Have a great & sunny weekend!

 Verified Resident 643842vrp 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/23/2019
This place is very nice and clean, needs more Guess parking, parking should be part of the Rent, great people here good staff very safe Very in press with this community . Parking is the only thing that need to de fix .paying this kind of… See More
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Ironwood Apartments Manager

05/23/2019

Hello Valued Resident, reviews like this give us motivation and help us ensure we provide high-quality service. We're happy you found our staff to be so supportive during your experience here at Ironwood. We appreciate your honest feedback on the parking situation. We are focused on a way to provide additional Guest Parking Spaces and will announce to all residents. Thank you again for your great review!!! Have a great day!

 Updated Review
Rating Breakdown
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Maintenance
Neighborhood
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Grounds
Office Staff
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Features & Amenities

General

  • 24/7 Dry Cleaning Service
  • Coffee Bar
  • Convenient to Fresh Gourmet Market
  • DIY Makers Space
  • Fitness Center
  • Indoor and Outdoor Entertainment Suite
  • Package Receiving Service
  • Pet Spa
  • Pool Deck with Lounge Chairs and Grilling Stations
  • Views of New Hope Golf Course
  • Work From Home Spaces

Pets

  • Dogs Allowed
    Deposit: $250
    Fee: $250 ~ 250
    Rent: $50
    Restrictions: We accept 2 pets per apartment home. Pet deposit and pet policy fee is at $250, pet rent is $50 per month. Please call our leasing office for pet policy and breed restrictions.
    Pet Limit: 2
  • Cats Allowed
    Deposit: $250
    Fee: $250 ~ 250
    Rent: $50
    Restrictions: We accept 2 pets per apartment home. Pet deposit and pet policy fee is at $250, pet rent is $50 per month. Please call our leasing office for pet policy and breed restrictions.
    Pet Limit: 2

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • 6 weeks FREE RENT! Contact us for details!

Studio, 1 Bathroom

  • Price
    Price

    $1,086

  • SQ. FT.

    511

  • Available
    Avail.

    N/A

  • Model

    Alotian

  • Price
    Price

    $1,086

  • SQ. FT.

    511

  • Available
    Avail.

    N/A

  • Model

    Alotian 2

  • Price
    Price

    $1,211

  • SQ. FT.

    543

  • Available
    Avail.

    N/A

  • Model

    Morfontaine

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,506

  • SQ. FT.

    686

  • Available
    Avail.

    N/A

  • Model

    Muirfield

  • Price
    Price

    $1,531

  • SQ. FT.

    686

  • Available
    Avail.

    1 Units

  • Model

    Ellerston

  • Price
    Price

    $1,531

  • SQ. FT.

    686

  • Available
    Avail.

    4 Units

  • Model

    Muirfield 2

  • Price
    Price

    $1,569

  • SQ. FT.

    685

  • Available
    Avail.

    1 Units

  • Model

    Muirfield A

  • Price
    Price

    $1,601

  • SQ. FT.

    831

  • Available
    Avail.

    N/A

  • Model

    Sunningdale

1 Bedrooms, 1.5 Bathrooms

  • Price
    Price

    $1,731

  • SQ. FT.

    873

  • Available
    Avail.

    N/A

  • Model

    Swinley

  • Price
    Price

    $1,776

  • SQ. FT.

    883

  • Available
    Avail.

    N/A

  • Model

    Cabot

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,933

  • SQ. FT.

    991

  • Available
    Avail.

    1 Units

  • Model

    Capilano

  • Price
    Price

    $1,943

  • SQ. FT.

    1,065

  • Available
    Avail.

    N/A

  • Model

    Hirono

  • Price
    Price

    $1,968

  • SQ. FT.

    1,065

  • Available
    Avail.

    N/A

  • Model

    Cypress 2

  • Price
    Price

    $1,983

  • SQ. FT.

    1,065

  • Available
    Avail.

    N/A

  • Model

    Cypress

  • Price
    Price

    $1,988

  • SQ. FT.

    1,020

  • Available
    Avail.

    N/A

  • Model

    Oakmont

  • Price
    Price

    $2,043

  • SQ. FT.

    1,066

  • Available
    Avail.

    1 Units

  • Model

    Hirono 2

  • Price
    Price

    $2,044

  • SQ. FT.

    1,064

  • Available
    Avail.

    1 Units

  • Model

    Hirono A

  • Price
    Price

    $2,168

  • SQ. FT.

    1,219

  • Available
    Avail.

    N/A

  • Model

    Hamilton

  • Price
    Price

    $2,264

  • SQ. FT.

    1,220

  • Available
    Avail.

    1 Units

  • Model

    Augusta

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    $2,445

  • SQ. FT.

    1,450

  • Available
    Avail.

    N/A

  • Model

    Merion

  • Price
    Price

    $2,560

  • SQ. FT.

    1,462

  • Available
    Avail.

    1 Units

  • Model

    Seminole

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B+
Greystar
VIEW 2463 COMMUNITIES

Ironwood offers upscale apartments that let you dream bigger. This striking apartment building features expansive windows that overlook the building's lounge and pool area and a picturesque golf course below. Inside, you will find spacious, open common area rooms that flow seamlessly into one another, creating a welcoming sense of community throughout the meticulously designed amenities - including indoor/outdoor spaces perfect for both personal use and entertaining. Stretch out and embrace space - on the green and off. Get lost in the moment, not in the crowd. Whether you are getting crafty or making a simple bike repair, our DIY workshop is the place for you. In need of a snack or a last-minute gift? Check out Canteen Ironwood, your very own bodega located seconds from your apartment door in the front lobby. We've got you covered with heated, underground parking and a dedicated move-in space that provides enough clearance for a box truck designed to make your move-in as easy as possible. We love our pet residents. Your furry friend will be happy at Ironwood with a pet spa and abundance of beautiful walking paths. We've considered your every need-and have the solution at the ready. This is life at Ironwood.

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 05:00 PM
  • Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Ironwood Apartments?
The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Ironwood Apartments?
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How safe is Ironwood Apartments?
The community is rated 3.9/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 7.58 days to their community reviews in the past year.

Who manages Ironwood Apartments?
Greystar*

What is the pet policy at Ironwood Apartments?
Dogs Allowed
Deposit: $250
Fee: $250 ~ 250
Rent: $50
Restrictions: We accept 2 pets per apartment home. Pet deposit and pet policy fee is at $250, pet rent is $50 per month. Please call our leasing office for pet policy and breed restrictions.
Pet Limit: 2
Cats Allowed
Deposit: $250
Fee: $250 ~ 250
Rent: $50
Restrictions: We accept 2 pets per apartment home. Pet deposit and pet policy fee is at $250, pet rent is $50 per month. Please call our leasing office for pet policy and breed restrictions.
Pet Limit: 2

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
6 weeks FREE RENT! Contact us for details!

Ironwood Apartments Gallery

Manager Uploaded Photos
Floor Plans

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Ironwood Apartments is a 511 - 1,462 sqft apartment in New Hope in zip code 55428. This community has a Studio - 3 bedroom, 1 - 2 bathroom, and is for rent for $1,086 - $2,560. Nearby cities include North Crystal, Crystal, Robbinsdale, Plymouth, and Brooklyn Park. 55428, 55428, 55429, 55419, and 55442 are nearby zip codes.

  • Price

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  • Model

MOVE-IN SPECIAL

Ironwood Apartments

Provided by Property Management

Management Photos (59)

  • (Manager photo uploaded on 04/06/2019) Image of Ironwood Apartments in New Hope, MN
  • (Manager photo uploaded on 10/03/2019) Image of Ironwood Apartments in New Hope, MN
  • (Manager photo uploaded on 04/06/2019) Image of Ironwood Apartments in New Hope, MN
  • (Manager photo uploaded on 04/06/2019) Image of Ironwood Apartments in New Hope, MN
  • (Manager photo uploaded on 04/06/2019) Image of Ironwood Apartments in New Hope, MN
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