Resident • 2006 - 2008 Not Recommended
I know that this is a form of therapy, but this is all I have since my calls to the management of Basswood Trails do nothing to help my situation. When we moved in, our apartment was filthy and not painted. There were scuffs and gouges in the walls. After numerous calls, someone came in with a brush and painted over the scuffs. They did not repaint the walls, only the scuffs. Our dishwasher leaked, so after numerous calls, the dishwasher was fixed after a month and a half of it leaking on the floor. Now my husband and I are ready to move on. After three weeks without an elevator and two separate weeks without hot water, we put in our notice. The management wants us to vacate early, but even though they want us out five days before the end of the month, they are only willing to compensate us for two days. We were told that if we wanted additional money, we needed to take it; otherwise we could legally we could keep the apartment until the end of the month. This is the third apartment I've lived in. It is the one that has cost me the most and has caused a lot of bitterness.
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