Ratings & Prices for Bass Lake Hills Townhomes, Plymouth, MN

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (110 Reviews)

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Former Resident • 2020

09/09/2020

CONS: - They do not care about COVID-19 or the unfortunate loss many families are experiencing - if you lose your job and/or a family member & need to break the least they will try to charge you $3000 - All the want is your money… See More

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Verified Resident 644275 • vrp • 2018 - 2019

05/24/2019

It's a nice friendly place. There's lots of nice friendly people that live there. Townhomes are a little small for me but otherwise it feels safe and homey and updated. Has nice big gym with it and the common room with fireplace is gorgeous. Used it… See More

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Bass Lake Hills Townhomes Manager

06/22/2019

Thank you for such a warm review. It's awesome to hear that you are enjoying the clubhouse for your family gathers. Thank you for this review!

Verified Resident 631714 • vrp • 2017 - 2019

04/26/2019

These townhomes are overpriced for the amount of space we have and the landscaping is terrible. We also have BIG pot holes everywhere! I would not recommend this place to a friend.....................................................

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Bass Lake Hills Townhomes Manager

05/18/2019

Thank you for taking the time to share your experience. We are sorry that we dropped the ball in keeping our amenities in top shape. I have shared your concerns with our entire staff and I will be reviewing our community policies, along with making sure our community exterior and amenities remain something that you can be proud of.

Verified Resident 616097 • vrp • 2018 - 2019

03/15/2019

This townhome living is much better than your standard apartment. I never hear my neighbors. The amenities are very nice, it does feel like a home without the maintenance. The various floor plans can accommodate any family. See More

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Bass Lake Hills Townhomes Manager

04/01/2019

Thank you for such a warm review. It's awesome to hear that you are enjoying life at Bass Lake Hills and the neighboring conveniences. It's takes a total team effort to keep our residents happy and it's wonderful when residents such as yourself recognize our hard work. Again, thank you for this glowing review!

Verified Resident 607643 • vrp • 2017 - 2019

02/23/2019

We have enjoyed our time here; we like the pool, the playground, and the gym. The grounds are well maintained and service requests are handled quickly. We can hear our neighbors, we have had rodent problems, the finishes are cheap and fall apart. There has been… See More

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Bass Lake Hills Townhomes Manager

03/06/2019

Thank you for our feedback. It seems we have missed the mark on creating an amazing home experience. I have shared your concerns with our team, and we strive to address all concerns brought to our attention with the general maintenance and upkeep. We would love the opportunity to discuss any other concerns you may have in person so that we can improve your living experience in our community. Please reach out to me directly to discuss 763-553-9404. Thank you for being a resident with us!

Melissa_J316 • Resident • 2013 - 2019

02/18/2019

My family and I have lived here for 6 years, we are very happy with all of our experiences with the property. The staff always makes me feel as I am very important and they treat me as family. I signed my first lease 6 years… See More

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Bass Lake Hills Townhomes Manager

02/21/2019

Wow! Thank you so much for your kind words and compliments. We will certainly share your feedback with our team and let them know how much you appreciate their assistance. We appreciate your continued residency and confidence in us. As always, if we can ever be of service - please let us know.

Verified Resident 596986 • vrp • 2018 - 2019

01/25/2019

When we first applied it was surprisingly fast and easy. The office management was just as excited as we were when we got approved. Treated us more like family than occupants. We have been here almost a year now and still love it just as much… See More

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Bass Lake Hills Townhomes Manager

01/30/2019

Thank you for sharing your experience! We are so glad you love everything about our community! I will be certain to pass along your wonderful compliments to our entire staff! We love having you as a resident.

Verified Resident 595209 • vrp • 2018 - 2019

01/21/2019

It's been pretty great so far! Wel love living in what feels like a neighborhood, not a rental complex. Staff is friendly. I do wish the pool opened sooner and stayed open a little later into the fall as it's still hot out.

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Bass Lake Hills Townhomes Manager

01/30/2019

It warms my heart to hear your experience! We love that you chose our community and are experiencing all the services with your apartment and local amenities at your fingertips. Thank you!

Verified Resident 595202 • vrp • 2018 - 2019

01/21/2019

Overall quality townhomes. The only issues I have is with the lighting inside the townhomes. There are no lights in the bedrooms and only one small light in the living room area. Also there is a major fly issue outside the townhomes in the summer time… See More

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Bass Lake Hills Townhomes Manager

01/30/2019

Thank you for sharing your experience. We are pleased to hear our staff is helpful and that you enjoy your home. Many of the rooms do not have overhead lighting due to the vaulted ceilings but allow for more of a subtle atmosphere with lamps in those rooms, however we regret to hear about your experience with the seasonal pests. Try using household pest spray focusing on the door frame and foundation to minimize the seasonal pests. We do want to make sure all areas of your living experience is met, therefore, please reach out to us if you would like additional assistance. Thank you

Verified Resident 584203 • vrp • 2018

12/17/2018

Pros: Good management. Somewhat quick to take care of any issues you may have with your unit. Good with community reminder emails. Well maintained. Cons: Very high monthly rent for what you get. No bedroom lighting, all switched outlets for lamps. ??‘? Minimal electrical outlets. Not… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

Thank you for your review, your feedback is very important to us. We hope to provide a positive experience for everyone in our community and your feedback will help us improve and make you proud to call Bass Lake Hills your home. Can you please reach out to us via phone 763-553-9404 or email [email protected] so we can schedule some time for maintenance to take a look at your water heater. Julie

Verified Resident 582726 • vrp • 2017 - 2018

12/12/2018

I like this place, it is quiet and friendly neighborhood. The management is nice, and will contact you as soon as they hear any concerns. They are also quick to update the tenants of any issues going on in the facility. Inspection is done as directed.… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

Thank you for taking the time to write this review. We are very happy to hear that you enjoy living here. Julie Community Manager

Verified Resident 582683 • vrp • 2018

12/12/2018

Good experience so far after only living here for a month. Starting in winter means everyone stays in doors but I think it would be awesome when we can walk around the neighbourhood and meet some of the lovely residence staying here. Gym is fairly decent… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

We appreciate your feedback- winter in MN is challenging for meeting new neighbors. We have been looking into hosting some events in our beautiful clubhouse over the winter season to encourage residents to get to meet their neighbors and have some fun together. We are excited for the snow to leave though and our pool to open! Julie

Verified Resident 582674 • vrp • 2018

12/12/2018

Most important thing to me is that I feel safe. My unit is a handicap one and it is on the end by property owned by the DNR. I see lots of birds, squirls and rabbits. In the Spring there are also ducks. It is a… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

We are so glad that you are enjoying your home. We likewise enjoy seeing the various birds that can be found throughout our property. JulieCommunity Manager

Verified Resident 572966 • vrp • 2007 - 2018

11/19/2018

This place needs so much. There is problems with mold, aging rugs, walls so thin you can hear people goiing to the bathroom on either side of your unit , poor lighting, if you are a senior citizen don't move in, many renters don't follow the… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

From your review, it sounds like your experience so far has not been great. We would love the opportunity to turn that around. If you have water intrusion issue please contact us immediately so we can follow-up with you a specific resolution.

Verified Resident 571086 • vrp • 2018

11/14/2018

We just moved at the end of last month and everything has been wonderful. We had a issue with bathroom sink and the maintenance crew came within the hour! We have not had the chance to go to the gym or pool but we used the… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

We really appreciate the rating on Apartment Ratings. We are glad that you are satisfied with your home and will work on earning that last star.

Velitap • Resident • 2018

10/25/2018

This is one of the best communities I've lived in! The grounds are very well kept. The staff is always super friendly and helpful. Residents are pretty quiet and very respectful. I'm happy to call this place home!

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Bass Lake Hills Townhomes Manager

01/16/2019

Thank you so much for the positive feedback. We strive to be a community our residents can be proud to live in and we are thrilled you feel the way you do about living here.

Verified Resident 558256 • vrp • 2017 - 2018

10/17/2018

It has been a great experience all of the staff are very nice and if I have a problem Lisa addresses the issue immediately! The schools are wonderful and the location is great with wonderful schools. The rent is high but the amenities are really nice… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

Thank you for sharing your experience. We are so glad you are enjoying all the aspects of your home. It is our number one priority to make sure you come home to a beautiful, clean and trash free community! We enjoy having you as a resident and please don't hesitate to let us know if there is anything else we can do to make your living experience more pleasant.

Verified Resident 555583 • vrp • 2016 - 2018

10/14/2018

I am very happy at my town-home apartment. Its homey, friendly, I have wonderful neighbors. The staff is friendly and polite. My home could use some updating especially the very poor lighting in the bedrooms and the common area . See More

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Bass Lake Hills Townhomes Manager

01/16/2019

Thank you for your review- we're very glad to hear that you are enjoying your home. Your feedback regarding lighting has been shared with our team please call us 763-553-9404, email us [email protected], or stop by so we can schedule a solution to the lighting problem with you.

Verified Resident 529809 • vrp • 2017 - 2018

08/20/2018

beautiful appartment, could be a little bigger for tge price. like have a den and a 2 car garage or more parking. its nice and quie very peaceful. they keep everything clean in and out. when you pit a work ordee in they come right out… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

Thank you so much for the positive feedback. We strive to be a community our residents can be proud to live in and we are thrilled you feel the way you do about living here.

Verified Resident 528301 • vrp • 2017 - 2018

08/16/2018

I have had good time living in this town home for a year and a halve with good neighbors. I love the community but my only concern is the one and halve bathroom for two bedroom. I will definitely refer someone to come and rent in… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

So great to hear you love the community and would recommend us to future renters. With shopping and entertainment less than 2 miles away, everything you could need is close by. Thank you for the review.

Verified Resident 528292 • vrp • 2018

08/16/2018

Comfortable and secure great dealings with staff members. Have had issues with items needing repair in the unit and the staff fixed all the issues right away with no questions asked. They also hire the right people to come in and take care of the issues… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

Your feedback has made our day. Our team strives everyday to provide a quality environment and friendly service, and we're glad that our efforts are being received well by you.

Verified Resident 527816 • vrp • 2017 - 2018

08/15/2018

We have enjoyed our time here at Bass Lake Townhomes. The staff are always friendly and helpful . The grounds are well maintained and snow removal was always taken care of. As a family of six space and privacy are important to us. We have enjoyed… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

We are so pleased to hear that you love your apartment home, and thank you for the kind words! We feel strongly that our service and maintenance team are the best in town, so we're so glad that has been your experience as well. Our amenities definitely do set us apart from other communities, so it's great to hear that you're enjoying them. We will continue to strive to exceed your expectations, and if there is ever anything we can do for you, please don't hesitate to let us know!

Verified Resident 512711 • vrp • 2017 - 2018

07/12/2018

I moved to Bass Lake Townhomes over a year ago and been nothing but happy with the experience. I enjoy the added privacy and sound proofing of my unit and love the open space of the vaulted ceiling and loft in my particular layout. The staff… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

We are so pleased to hear that you love your home, and thank you for the kind words! We feel strongly that our service and maintenance team are the best in town, so we're so glad that has been your experience as well. Our amenities definitely do set us apart from other communities, so it's great to hear that you're enjoying them. We will continue to strive to exceed your expectations, and if there is ever anything we can do for you, please don't hesitate to let us know!

Verified Resident 510361 • vrp • 2018

07/08/2018

The application process was easy and streamlined. Moving in was also easy. Management was prompt in helping us fix any issues we saw as we were moving in. They've been very good about letting us know when yard work or general maintenance will be completed. Our… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

Thank you for sharing your experience. We love hearing how happy you are at Bass Lake Hills! We work hard to make sure our residents service requests are our number one priority and are handled quickly and professionally. Thank you for being a loyal resident!

Verified Resident 498747 • vrp • 2016 - 2018

06/11/2018

My living experience here has been amazing, we came from Florida and wanted a welcoming community and environment and I believe they really portray that here at bass lake hills. All of the amenities are well maintained and practical for our family. We??™ve had a few… See More

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Bass Lake Hills Townhomes Manager

01/16/2019

Thank you for your feedback. I am happy to hear that your interactions with our office staff have been helpful and maintenance has been able to address your requests quickly! I will be sure to share your compliments with our maintenance team as well! We are so glad you are enjoying your home with us.

•

Updated Review

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Features & Amenities

Laundry

Full Size and Washer and Dryer

Parking

Garage
Guest Parking

General

ADA Accessible
Built-in Microwaves
Convenient to Shopping, Dining, and Entertainment
Courtyard
DishWasher
Disposal
Fitness Center
Free Weights
Freeway Access
On-Site Maintenance
On-Site Management
Online Payments Accepted
Outdoor Heated Swimming Pool with Sundeck
Patio
Pet-Friendly Community
Playground
Premium Upgraded Units Available
Resident Lounge
Sports Court
Storage Space
Vaulted Ceilings
Water or Wooded Views

Pets

Dogs Allowed
Cats Allowed

Floor Plans & Pricing

2 Bedrooms, 1 Bathroom

Price
Price
$1,700 - $1,770
SQ. FT.
985
Available
Avail.
3 Units
Model
Forestwood

View Floor Plan

Price
Price
$1,819
SQ. FT.
985
Available
Avail.
N/A
Model
Riverwood

View Floor Plan

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,720 - $1,980
SQ. FT.
1,179
Available
Avail.
9 Units
Model
Rivergate

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$2,364
SQ. FT.
1,754
Available
Avail.
N/A
Model
Crestview (2BD + Den)

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$2,180 - $2,270
SQ. FT.
1,464
Available
Avail.
3 Units
Model
Hearthstone

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Located minutes from downtown Minneapolis in Plymouth, MN, Bass Lake Hills Townhomes provides the comforts of a private home with the services and amenities of a professional managed community. We offer pet friendly and spacious two and three bedroom townhomes with private patios for each home. Our location has easy access to I-494, I-94, and Hwy 169. Take advantage of nearby shopping, dining and entertainment at The Shoppes at Arbor Lake or venture out to enjoy one of several wonderful local parks. Bass Lake Hills is located in the Plymouth school district, known for its top-rated schools. Our newly renovated clubhouse includes a fitness center, spacious lounge with free Wi-Fi and large TVs, making it a perfect hangout spot for our residents! Other amenities include an outdoor pool, playground, tennis court, basketball court, dog park and acres of green space. Each townhome features an attached garage and full sized washer and dryer - included in the price of rent. Make Bass Lake Hills Townhomes your home today!

Office Hours

Sunday: Closed
Monday - Thursday: 09:00 AM - 06:00 PM
Friday: 09:00 AM - 05:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Bass Lake Hills Townhomes?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Bass Lake Hills Townhomes?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Bass Lake Hills Townhomes?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 1/5 stars, signifying no satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

Who manages Bass Lake Hills Townhomes?
CSM Corporation

What is the pet policy at Bass Lake Hills Townhomes?
Dogs Allowed
Cats Allowed

What types of floor plans are available?
2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
'No Contact' and guided Virtual Tours available. We have limited availability so call today!