Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1.11 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1.11 days |
What a lovely review of The Maven on Broadway! Thank you for letting us know you can count on us to be there for what you need. We appreciate your feedback and look forward to continue providing an excellent place for you to call home. We're honored!
What a wonderful recommendation! Thank you for letting us know you can count on us. We appreciate the kind feedback and look forward to providing an excellent living experience for years to come. As always, welcome home!
Hi there! We are truly humbled by your outstanding review. It is our total pleasure to set you as well as all our residents up with the very best we have to offer. We're excited to have you as our newest member of The Maven on Broadway and thank you for the amazing 5-star rating!
Thank you for sharing your experience! As you know, the comfort of our residents always comes first. We appreciate that you've highlighted Ryann and Qamar and we're confident that you will continue to experience the same high-quality service from us throughout your time here. As always, welcome home!
Thanks for sharing with us! We're so glad to hear that The Maven is a perfect fit for you. As always, welcome home!
Dear Resident, thanks so much for giving us 5 stars! We appreciate you choosing us as your home and are delighted to hear our team has been great in getting you settled-in. We will be sure to keep up the good work and look forward to continuing to exceed your expectations!
Hello and thank you for choosing The Maven as your home! We always want our residents and their furry friends to be happy at our community so we're delighted to know you're loving your time here. We appreciate you sharing and hope to continue exceeding your expectations!
Thank you for the wonderful review of The Maven on Broadway! Our team is proud to know that you are entirely satisfied and comfortable in our community. We look forward to having you here for many more years to come!
Dear Resident, thank you for this remarkable review! We're thrilled you enjoyed our simple and easy leasing process and are taking advantage of our great location! We look forward to keeping up the good work, but please don't hesitate to reach out if you need anything!
Dear Resident, thanks for this fantastic review! We aim to provide our residents with the best living experience and we're thrilled to hear you're enjoying your stay. Please don't hesitate to reach out if you ever need anything, we're always happy to help!
Dear Resident, we truly appreciate the kind words! It's great to hear you're enjoying your stay and loving the atmosphere, staff, and location of our community. Please feel free to let us know if you need anything, we're always happy to help!
Dear Resident, it has been a pleasure having you here at The Maven! We're always happy to hear from our residents as it keeps us moving toward providing the best living experience possible. Thanks so much for taking the time to review our community. We're delighted you're enjoying your stay!
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The Maven on Broadway