| Number of reviews in the past 365 days | 9 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 1.11 days |
The Maven on Broadway
425 S Broadway, Rochester, MN 55904
425 S Broadway, Rochester, MN 55904
Floor Plans
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (12 Reviews)
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Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/12/2021
Qamar was a huge help in the apartment tour and research process - she answered every question I had, which was a lot! For a first-time apartment renter, Riann & Qamar made the process easy to understand which helped ease the anxieties of moving to a… See More
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The Maven on Broadway Manager
01/12/2021
What a lovely review of The Maven on Broadway! Thank you for letting us know you can count on us to be there for what you need. We appreciate your feedback and look forward to continue providing an excellent place for you to call home. We're honored!
Verified Resident • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/06/2021
We would highly recommend the Maven, the move in process is extremely easy and staff are very helpful and considerate. Excellent location and facilities. Quiet neighbours and everyone is very friendly. See More
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The Maven on Broadway Manager
01/06/2021
What a wonderful recommendation! Thank you for letting us know you can count on us. We appreciate the kind feedback and look forward to providing an excellent living experience for years to come. As always, welcome home!
Verified Resident 846771 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/24/2020
My family and I are so pleased we chose to live at the Maven. Having moved here from overseas, we had all our online furniture orders ready and waiting in our apartment when we got here. The leasing office and staff have been amazing to deal… See More
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The Maven on Broadway Manager
11/24/2020
Hi there! We are truly humbled by your outstanding review. It is our total pleasure to set you as well as all our residents up with the very best we have to offer. We're excited to have you as our newest member of The Maven on Broadway and thank you for the amazing 5-star rating!
Verified Resident 839396 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/03/2020
Great Place and Awesome and helpful staff Ryann Bright and Qamar are the best. The maintenance team is unbelievably awesome. I had a big couch delivered and asked Qamar to have a maintenance guy help me, She immediately called the guy (sorry I forgot the his… See More
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The Maven on Broadway Manager
11/04/2020
Thank you for sharing your experience! As you know, the comfort of our residents always comes first. We appreciate that you've highlighted Ryann and Qamar and we're confident that you will continue to experience the same high-quality service from us throughout your time here. As always, welcome home!
Verified Resident 832999 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/16/2020
Such a modern, clean, and welcoming place to live. Has the New York City look, but the Minnesota nice around each corner. A place I would recommend to anyone of any status. Single, married, married with kids, it is all around a great sense of home… See More
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The Maven on Broadway Manager
10/16/2020
Thanks for sharing with us! We're so glad to hear that The Maven is a perfect fit for you. As always, welcome home!
Verified Resident 822598 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/23/2020
The staff are excellent and did everything that they could to welcome me to the building and community. I applied to rent in the building only a week in advance of moving-in and they still made everything possible! The amenities and finishes throughout the building are… See More
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The Maven on Broadway Manager
09/23/2020
Dear Resident, thanks so much for giving us 5 stars! We appreciate you choosing us as your home and are delighted to hear our team has been great in getting you settled-in. We will be sure to keep up the good work and look forward to continuing to exceed your expectations!
Verified Resident 780796 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/17/2020
Maven is a beautiful facility with excellent staff. Riann and her team are very efficient and kind to everyone. If they ever need to be contacted they are easily found, whether in person or via email. The pet policy is also incredible, I love being able… See More
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The Maven on Broadway Manager
06/23/2020
Hello and thank you for choosing The Maven as your home! We always want our residents and their furry friends to be happy at our community so we're delighted to know you're loving your time here. We appreciate you sharing and hope to continue exceeding your expectations!
Verified Resident 755902 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/28/2020
Ive been living here for over 6 months and I couldnt be happier - the staff is incredibly responsive and friendly, any issues I have are handled quickly and appropriately, more so than other apartments Ive lived at. See More
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The Maven on Broadway Manager
03/30/2020
Thank you for the wonderful review of The Maven on Broadway! Our team is proud to know that you are entirely satisfied and comfortable in our community. We look forward to having you here for many more years to come!
Verified Resident 749198 • vrp • 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/03/2020
A remarkable property for those in the Mayo Clinic Community. Centrally located, near a great food coop, pet friendly, a few hundred feet from the heated skyways . A simple leasing process and very helpful property managers See More
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The Maven on Broadway Manager
03/04/2020
Dear Resident, thank you for this remarkable review! We're thrilled you enjoyed our simple and easy leasing process and are taking advantage of our great location! We look forward to keeping up the good work, but please don't hesitate to reach out if you need anything!
Verified Resident 742643 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/07/2020
It is a nice new clean building at a great location. I love the fact that there is an open pool. Apartments are beautiful, people very nice, from staff to residents. Residential parties were a great way to get to know my neighbors and make new… See More
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The Maven on Broadway Manager
02/09/2020
Dear Resident, thanks for this fantastic review! We aim to provide our residents with the best living experience and we're thrilled to hear you're enjoying your stay. Please don't hesitate to reach out if you ever need anything, we're always happy to help!
Verified Resident 738948 • vrp • 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/25/2020
Ive been raven about The Maven since I moved in! I feel a sense of calm every time I walk in the door. I love the atmosphere, staff and its location to all that downtown Rochester has to offer! Thursdays on First and Third will be… See More
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The Maven on Broadway Manager
01/25/2020
Dear Resident, we truly appreciate the kind words! It's great to hear you're enjoying your stay and loving the atmosphere, staff, and location of our community. Please feel free to let us know if you need anything, we're always happy to help!
Verified Resident 725606 • vrp • 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/10/2019
The Maven has been wonderful, the community, the common areas and the staff make it al amazing. It has been a pleasure to live there, I would recommend it a 100%. The location is great, is 2 blocks away from the skywalk. See More
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The Maven on Broadway Manager
12/11/2019
Dear Resident, it has been a pleasure having you here at The Maven! We're always happy to hear from our residents as it keeps us moving toward providing the best living experience possible. Thanks so much for taking the time to review our community. We're delighted you're enjoying your stay!
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Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
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Frequently Asked
What are noise levels like at The Maven on Broadway?
The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.
The community is rated 4.4/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Maven on Broadway?
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.
How safe is The Maven on Broadway?
The community is rated 5/5 stars, which is considered being extremely safe on average.
The community is rated 5/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.
The community is rated 5/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.9/5 stars, which is considered being extremely effective on average.
The community is rated 4.9/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 1.11 days to their community reviews in the past year.
Managers have replied within 1.11 days to their community reviews in the past year.
What is the pet policy at The Maven on Broadway?
No pet policy available
No pet policy available
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The Maven on Broadway is an apartment in Rochester in zip code 55904. Nearby cities include Byron, Stewartville, Kasson, Pine Island, and Plainview. 55902, 55906, 55901, 55920, and 55976 are nearby zip codes.
