Review History for anonymous

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anonymous

Resident 2017 - 2019

9/19/2019

I have lived here for over a year. It used to be a great place to live. Now, there is no management and things have gone super downhill. The garage door is broken so it has been open 24/7 for over 2 months, which means anyone can walk in and get into the building. The building has not been secure that whole time, and management doesn't care. There has been no communication whatsoever about the status of the garage door, and beyond that, no communication about the fact that someone was arrested loitering on the 10 floor due to the fact that the building is not secure. They have no regard for resident's safety or security. I have contacted the office and the corporate office about it and they just don't reply. There are much better places to live in the area for the same price, or cheaper. Do not waste your time or money here, especially if you want to feel safe in your home.
    Manager

    10/14/2019

    Verge
    Oh no, I'm so sorry to hear of your disappointment, but I assure you a fix is in the works for the garage door. It has been temporarily repaired, with installation of a replacement door starting this week. During the time the door has been broken, we've had security patrolling and adjusted to overnight patrols after the incident you referenced. If you previously reported the problem and did not receive an update, I deeply apologize as we did reach out to residents who inquired about the door. If you still have any questions, I invite you to stop by the office and I'd be happy to assist. Hope you have a great day!

    Review 26 out of 65

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