Review History for Verified Resident 10906

Crosby Pointe Apartments


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Resident 10906

Verified Resident 2013

4/12/2013

The building is pretty old, and therefore some of the internal workings aren't in very good shape - this means you can hear water running through the pipes and a lot of noise from shifting, expanding, and contracting joists. Upstairs neighbors are also quite audible, even if they're not making noise - just footsteps and general movement upstairs is audible and often annoying. Closet doors, window frames, and other small details are in bad shape and were cheaply made in the first place. Stoves are ceramic-topped and very slow to heat, with poor control over temperatures once they're hot. Carpet is a good color, but pretty cheap - feels coarse and isn't very well padded. That said, the floorplans are unique and interesting, and the spaces are pretty large. For the most part, neighbors are quiet and polite, and maintenance generally responds to issues within a couple of days. Staff changeover seems to happen too frequently, however, and I get the feeling that the company who owns the building isn't particularly interested in customer satisfaction. The online rental payment system is archaic and doesn't work very well if there's any kind of problem. Overall, while this place is a decent option, it's not amazing, and the building itself has some issues. There are other apartments in the area with similar pricing but floorplans that aren't as interesting, so it's a matter of deciding whether you want a space that's more original, with a building in slightly worse shape, or a space that's more cookie-cutter, but better built and maintained. It doesn't really qualify as a luxury rental, despite billing itself as such. I'm not sure we'd make the same choice again.
    Manager

    4/12/2013

    Crosby Pointe Apartments
    Thank you for your review of Crosby Pointe! We are currently upgrading the common areas and apartment homes with higher quality finishes. If you have questions or concerns with anything you can always contact us in the rental office. We value your feedback!

    Review 10 out of 20

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    Crosby Pointe Apartments

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