We lived in HoP for one year before moving due to job relocation. Craig was wonderful and always had maintenance requests taken care of within two business days. Jamie was helpful to us when we had questions and concerns, though she tended to recommend us taking care of issues concerning other residents (noise issues especially); once in a while she seemed to have an off day, but who doesn't?! Our apartment was decent size and everything functioned as it was supposed to. We also had a garage space for our cars and were frequently changing which car we put inside - never were our cars touched or broken in to. We were very happy with our time and the residents/staff that were there.