Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
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The Burlington Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Hello, and thank you for sharing your feedback with The Burlington. We sincerely apologize for the experience you had with our community. Our goal is to provide our residents with best in class customer service, and we are very sorry to hear that was not your experience while you were a resident with us. We value the feedback you have given us and will use it to continue improving our community and customer service. Thank you, The Burlington Team
Hello, Sara, and thank you for sharing your feedback with The Burlington. We sincerely apologize for the experience you had while you were a resident with us. We value the feedback you have given our community and will utilize it to continue improving customer service for our current and future residents. Thank you, The Burlington Management Team
Hello, Khalid, and thank you for sharing your feedback with The Burlington. We sincerely apologize for the experience you've had. Our goal is to provide all of our residents with best in class customer service and an exceptional rental experience, and we're very sorry our team has been unable to ensure your satisfaction. We want to assure you we have not had any reported incidents of theft of a motorcycle or bike, nor do we have a corresponding police report. We would like the opportunity to follow up with you personally regarding your experience, and work with you to help address and resolve these matters. Unfortunately, we don't have a record of you being a resident with us based on the user-name you provided with your review. We ask that you please, reach out to us directly at the office so we may assist. We are available at your convenience at 651-644-1089 or [email protected] We look forward to speaking with you. Thank you, Andrew M., Property Manager
Hello, John, and thank you for sharing your feedback with The Burlington. We thank you very much for your kind compliments to our team. We are committed to providing you with best in class customer service and an exceptional rental experience, and we are very sorry you've had concerns. Our goal is to ensure your satisfaction, and we'd like to follow up with you personally regarding your feedback. We did attempt to reach out to you via phone, but unfortunately, we were unable to get in touch with you. We ask that you please, reach out to us directly so we may assist in addressing and resolving your concerns. We are available at your convenience at 612-455-0201 or [email protected] We look forward to speaking with you and having the opportunity to serve you better. Thank you, Steven Vargas, Area Director
Hello, Rhonda, and thank you for sharing your fantastic experience with The Burlington. It is such a pleasure to have you as a resident with us, and we truly appreciate your kind compliments to our team and community. We are very sorry for the inconvenience you've experienced regarding the on-going construction at our community. We do thank all of our residents for the patience they've shown during this time of progress and renovation. While we cannot give a definitive timeline of completion, we anticipate construction to cease by the end of summer, and we will be sure to keep all of our residents posted as things progress. We thank you for choosing to make our community your home, and we look forward to having you as a resident with us for a long time to come. If you have any questions about the construction, or if there is anything we can do for you, please, don't hesitate to call us at the office or stop in and visit us. Thank you, The Burlington Team
Hello, Jocelyn, and thank you for sharing your feedback with The Burlington. We sincerely apologize for the experience you had during your application process with our community, and we are very sorry for any miscommunication that occurred between yourself and our team. We did follow up personally yesterday regarding the status of your application. As the status of your application is a private matter, we would be more than happy to have an additional follow up conversation to answer any questions you may have. If there is anything we can do for you, or if you have any questions, comments, or concerns, please, don't hesitate to reach out to us at the office. We are available at your convenience at 651-644-1089 or [email protected] Thank you, Andy M., Property Manager
Hello, Michael, and thank you for leaving such a wonderful review for The Burlington. We truly appreciate your kind compliments to our team and community, and we are so happy to know you and your furry friend have been enjoying your apartment home and all the wonderful conveniences our community offers our residents. We strive to provide best in class customer service and an exceptional rental experience, and we are thrilled you have chosen to make The Burlington your home. If there is anything we can do for you, please, do not hesitate to contact us at the office or stop by and visit us. Welcome to the community! Kind Regards and Many Thanks, The Burlington Team
$990 - $1,051
454 - 566
N/A
Studio (S1)
$990 - $1,096
496
N/A
Studio (S2)
$996 - $1,331
454 - 566
N/A
Studio
$1,026 - $1,056
454 - 566
N/A
Studio (S3)
$1,179
474
N/A
Studio Renovated (S1r)
$1,199
496
N/A
Studio Renovated (S2r)
N/A
929
N/A
1 Bedroom (A7)
N/A
944
N/A
1 Bedroom (A8)
$1,255
700
3 Units
1 Bedroom (A1)
$1,255 - $1,415
700
9 Units
1 Bedroom (A)
$1,256 - $1,456
752
N/A
1 Bedroom (A3)
$1,266 - $1,421
708
N/A
1 Bedroom (A2)
$1,276
836
N/A
1 Bedroom (A6)
$1,321
812
N/A
1 Bedroom (A4)
$1,326
825
N/A
1 Bedrrom (A5)
$1,365
708
N/A
1 Bedroom Renovated (A2r)
$1,365 - $1,387
700
N/A
1 Bedroom (Ar)
$1,367 - $1,432
752
N/A
1 Bedroom Renovated (A3r)
$1,425
1,090
N/A
1 Bedroom Renovated (A10r)
$1,481
1,013
1 Units
1 Bedroom (A9)
$1,561
1,090
N/A
1 Bedroom (A10)
N/A
1,214
N/A
2 Bedroom (C5)
N/A
1,266
N/A
2 Bedroom (C6)
$1,455
1,003 - 1,006
N/A
2 Bedroom (C3)
$1,461 - $1,915
1,006
6 Units
2 Bedroom (C2)
$1,569 - $2,128
1,003 - 1,006
N/A
2 Bedroom (C)
$1,636 - $1,646
1,144
N/A
2 bedroom (C4)
$1,665
1,006
N/A
2 Bedroom Renovated (C1r)
$1,665
1,266
N/A
2 Bedroom Renovated (C6r)
$1,725
1,005
1 Units
2 Bedroom (C1)
$1,921 - $2,021
1,361
N/A
2 Bedroom (C7)
$1,959
1,006
1 Units
2 Bedroom Renovated (C2r)
$1,983
1,003
1 Units
2 Bedroom Renovated (Cr)
$2,097
1,361
N/A
3 Bedroom (D)
Located in St. Paul, Minnesota, The Burlington Apartments offers a fantastic location, luxurious floorplans, and the best amenities. Conveniently located near major interstates 94 and 35-E/35W, and with a Metro Transit stop located directly in front of the property, choosing an apartment home at The Burlington means you'll always get where you need to go. When searching for an apartment in St. Paul, The Burlington offers not only a coveted location, but also spaciously appointed studio, one, and two-bedroom apartment homes for rent. Renovated homes include abundant closet space, gourmet kitchens, and private balconies. Our pet-friendly community is perfect for your furry friend, featuring a courtyard with plentiful green space, doggy-stations, and off-leash dog park. The Burlington also invites residents to relax and play, with access to brand-new, state-of-the-art multi-level fitness center, renovated club room with community spaces that include a kitchen, pool table, and arcade ...
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The Burlington Apartments