The Burlington Apartments

Hello, and thank you for sharing your feedback with The Burlington. We sincerely apologize for the experience you had with our community. Our goal is to provide our residents with best in class customer service, and we are very sorry to hear that was not your experience while you were a resident with us. We value the feedback you have given us and will use it to continue improving our community and customer service. Thank you, The Burlington Team

Hello, Sara, and thank you for sharing your feedback with The Burlington. We sincerely apologize for the experience you had while you were a resident with us. We value the feedback you have given our community and will utilize it to continue improving customer service for our current and future residents. Thank you, The Burlington Management Team

Hello, Khalid, and thank you for sharing your feedback with The Burlington. We sincerely apologize for the experience you've had. Our goal is to provide all of our residents with best in class customer service and an exceptional rental experience, and we're very sorry our team has been unable to ensure your satisfaction. We want to assure you we have not had any reported incidents of theft of a motorcycle or bike, nor do we have a corresponding police report. We would like the opportunity to follow up with you personally regarding your experience, and work with you to help address and resolve these matters. Unfortunately, we don't have a record of you being a resident with us based on the user-name you provided with your review. We ask that you please, reach out to us directly at the office so we may assist. We are available at your convenience at 651-644-1089 or [email protected] We look forward to speaking with you. Thank you, Andrew M., Property Manager

Hello, John, and thank you for sharing your feedback with The Burlington. We thank you very much for your kind compliments to our team. We are committed to providing you with best in class customer service and an exceptional rental experience, and we are very sorry you've had concerns. Our goal is to ensure your satisfaction, and we'd like to follow up with you personally regarding your feedback. We did attempt to reach out to you via phone, but unfortunately, we were unable to get in touch with you. We ask that you please, reach out to us directly so we may assist in addressing and resolving your concerns. We are available at your convenience at 612-455-0201 or [email protected] We look forward to speaking with you and having the opportunity to serve you better. Thank you, Steven Vargas, Area Director

Hello, Rhonda, and thank you for sharing your fantastic experience with The Burlington. It is such a pleasure to have you as a resident with us, and we truly appreciate your kind compliments to our team and community. We are very sorry for the inconvenience you've experienced regarding the on-going construction at our community. We do thank all of our residents for the patience they've shown during this time of progress and renovation. While we cannot give a definitive timeline of completion, we anticipate construction to cease by the end of summer, and we will be sure to keep all of our residents posted as things progress. We thank you for choosing to make our community your home, and we look forward to having you as a resident with us for a long time to come. If you have any questions about the construction, or if there is anything we can do for you, please, don't hesitate to call us at the office or stop in and visit us. Thank you, The Burlington Team

Hello, Jocelyn, and thank you for sharing your feedback with The Burlington. We sincerely apologize for the experience you had during your application process with our community, and we are very sorry for any miscommunication that occurred between yourself and our team. We did follow up personally yesterday regarding the status of your application. As the status of your application is a private matter, we would be more than happy to have an additional follow up conversation to answer any questions you may have. If there is anything we can do for you, or if you have any questions, comments, or concerns, please, don't hesitate to reach out to us at the office. We are available at your convenience at 651-644-1089 or [email protected] Thank you, Andy M., Property Manager

Hello, Michael, and thank you for leaving such a wonderful review for The Burlington. We truly appreciate your kind compliments to our team and community, and we are so happy to know you and your furry friend have been enjoying your apartment home and all the wonderful conveniences our community offers our residents. We strive to provide best in class customer service and an exceptional rental experience, and we are thrilled you have chosen to make The Burlington your home. If there is anything we can do for you, please, do not hesitate to contact us at the office or stop by and visit us. Welcome to the community! Kind Regards and Many Thanks, The Burlington Team

Hello, Thanks for the review. I'm sorry that it has been a less than wonderful experience for you. If there's anything about your apartment home or your building you are displeased with, please stop by the leasing office at your convenience, so we can get those issues resolved. I will make sure to pass on your praise to the maintenance team! Thanks, Alecia - Community Manager

Hello, Thanks for the review. Your feedback is very important to us, as it is our goal to provide excellent customer service. I'm sorry that you feel our fees are high. We abide by all rental laws set by the state as well as striving to remain competitive within our market. If you would like to discuss these issues further, I encourage you to call or stop by the leasing office at your convenience. Thanks, Alecia - Community Manager