Ratings & Prices for The Burlington Apartments, Saint Paul, MN

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2
Safety	1
Office Staff	1
Maintenance	2
Neighborhood	2
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (129 Reviews)

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amills21 • Prospective Resident • Visited 2020

11/16/2020

Today 11/16. I was super excited to receive my keys I already put my two months notice inn with my current apartment...I have a 6 month old child that will now become homeless because this place sold me bs!.. I applied for the B3 apartment... they… See More

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Resident • 2016 - 2020

05/01/2020

Too much crime, management refuses to do anything about it. Won't install cameras, won't fix locks, won't hire security. Ignores messages from residents posting in the portal. Just responds with "We care deeply about your security" etc. etc. when asked directly. Had no idea that several… See More

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Resident • 2016 - 2020

01/13/2020

Following a rapid and significant increase in property crime and a disinterested management response, there were some positive signs such as a meeting to discuss issues and the hiring of a "security" company... but now we have returned to the new abysmal status quo. I say… See More

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Resident • 2019 - 2020

01/13/2020

Lived here since April 2019 and since new management took over a few months ago, theft and crime have sky-rocketed. Office staff seem to always be confused and not know what they are doing. One guy couldn't even remember his password to login to his computer… See More

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Resident • 2020

01/08/2020

New management has awful communication, makes a lot of promises but does not follow up, rarely checks their voicemail, maintenance takes forever if they come at all and mold. Not worth the high rent cost.

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Resident • 2018 - 2020

01/07/2020

I cannot express how terrible this complex is. I have lived there for 18 months and more than a dozen cars have been stolen from the property (including several from inside our "secure garage"), there have been break-ins, and rampant theft from mail room. The complex… See More

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Resident • 2017 - 2018

02/14/2019

I lived at the Burlington Apartments from July 2017 to April 2018. The apartments themselves are nice, with updated appliances and screened in porches on many units. Additionally, the grounds and the lobbies are well maintained, and the outdoor space is nice for pets. However, management… See More

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The Burlington Apartments Manager

02/19/2019

Hello, and thank you for sharing your feedback with The Burlington. We sincerely apologize for the experience you had with our community. Our goal is to provide our residents with best in class customer service, and we are very sorry to hear that was not your experience while you were a resident with us. We value the feedback you have given us and will use it to continue improving our community and customer service. Thank you, The Burlington Team

Resident • 2018

11/04/2018

Would give this place 0 stars if possible...This apartment looks nice on the outside but once you move in your will discover what the "renovations" are trying to hide. They advertise new finishes and newly remodeled apartments but this is only in select units. This structure… See More

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The Burlington Apartments Manager

11/06/2018

Hello, Sara, and thank you for sharing your feedback with The Burlington. We sincerely apologize for the experience you had while you were a resident with us. We value the feedback you have given our community and will utilize it to continue improving customer service for our current and future residents. Thank you, The Burlington Management Team

Searnett • Resident • 2016 - 2018

10/24/2018

I have lived here for 2 1/2 years this is the second time I have lived in this community. Do not rent here my main concern is your given A rental payment but the bills that you get every month keep going up I have now… See More

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Resident • 2018

07/27/2018

I just do not get it why most of the comments are positive about this place? I started living in the burlington apartments since last december. I have my spot in the underground garage where no one can enter unless they live in the Burlington. Three… See More

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The Burlington Apartments Manager

08/02/2018

Hello, Khalid, and thank you for sharing your feedback with The Burlington. We sincerely apologize for the experience you've had. Our goal is to provide all of our residents with best in class customer service and an exceptional rental experience, and we're very sorry our team has been unable to ensure your satisfaction. We want to assure you we have not had any reported incidents of theft of a motorcycle or bike, nor do we have a corresponding police report. We would like the opportunity to follow up with you personally regarding your experience, and work with you to help address and resolve these matters. Unfortunately, we don't have a record of you being a resident with us based on the user-name you provided with your review. We ask that you please, reach out to us directly at the office so we may assist. We are available at your convenience at 651-644-1089 or [email protected] We look forward to speaking with you. Thank you, Andrew M., Property Manager

biglou64 • Resident • 2017 - 2018

06/14/2018

First of all, I will start with the management. They are top notch and go the extra mile to solve any problems you encounter. Although they do cycle through quite often. We are on our third executive property manager now, in just one year. We had… See More

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The Burlington Apartments Manager

06/26/2018

Hello, John, and thank you for sharing your feedback with The Burlington. We thank you very much for your kind compliments to our team. We are committed to providing you with best in class customer service and an exceptional rental experience, and we are very sorry you've had concerns. Our goal is to ensure your satisfaction, and we'd like to follow up with you personally regarding your feedback. We did attempt to reach out to you via phone, but unfortunately, we were unable to get in touch with you. We ask that you please, reach out to us directly so we may assist in addressing and resolving your concerns. We are available at your convenience at 612-455-0201 or [email protected] We look forward to speaking with you and having the opportunity to serve you better. Thank you, Steven Vargas, Area Director

Rhonda_L • Resident • 2015 - 2018

05/29/2018

The people who work here are fantastic, especially the head maintenance man, Ted Catlin. The construction in our building has been taking too long and is far too loud. I hope there won't be as much construction in our building in the future.

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The Burlington Apartments Manager

05/30/2018

Hello, Rhonda, and thank you for sharing your fantastic experience with The Burlington. It is such a pleasure to have you as a resident with us, and we truly appreciate your kind compliments to our team and community. We are very sorry for the inconvenience you've experienced regarding the on-going construction at our community. We do thank all of our residents for the patience they've shown during this time of progress and renovation. While we cannot give a definitive timeline of completion, we anticipate construction to cease by the end of summer, and we will be sure to keep all of our residents posted as things progress. We thank you for choosing to make our community your home, and we look forward to having you as a resident with us for a long time to come. If you have any questions about the construction, or if there is anything we can do for you, please, don't hesitate to call us at the office or stop in and visit us. Thank you, The Burlington Team

Jocelyn_W • Prospective Resident • Visited 2017

12/18/2017

They took forever to let me know that I didn't get in and couldn't identify specific reasons (despite positive rental history and sufficient income). In the meantime, they basically led me to believe I was getting in.

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The Burlington Apartments Manager

12/19/2017

Hello, Jocelyn, and thank you for sharing your feedback with The Burlington. We sincerely apologize for the experience you had during your application process with our community, and we are very sorry for any miscommunication that occurred between yourself and our team. We did follow up personally yesterday regarding the status of your application. As the status of your application is a private matter, we would be more than happy to have an additional follow up conversation to answer any questions you may have. If there is anything we can do for you, or if you have any questions, comments, or concerns, please, don't hesitate to reach out to us at the office. We are available at your convenience at 651-644-1089 or [email protected] Thank you, Andy M., Property Manager

diehlmichael1 • Resident • 2016 - 2017

01/03/2017

I'm a new resident as of December 1st and I cannot express how delightful the process went from the first inquiry through move in and to current. First and foremost the staff is exceptional. From Steve to Nick and Victoria all were so helpful and professional.… See More

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The Burlington Apartments Manager

01/11/2017

Hello, Michael, and thank you for leaving such a wonderful review for The Burlington. We truly appreciate your kind compliments to our team and community, and we are so happy to know you and your furry friend have been enjoying your apartment home and all the wonderful conveniences our community offers our residents. We strive to provide best in class customer service and an exceptional rental experience, and we are thrilled you have chosen to make The Burlington your home. If there is anything we can do for you, please, do not hesitate to contact us at the office or stop by and visit us. Welcome to the community! Kind Regards and Many Thanks, The Burlington Team

Lstorlie • Resident • 2014 - 2016

02/09/2016

This building was good it was in nice condition apartments were okay the biggest issue was the management. The office was very hard to deal with they have several girls that are very poor in customer service skills- hence why they are in apartment leasing management.… See More

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Stupid Mistake • Resident • 2015

10/31/2015

I was told everything I wanted to hear before I signed the lease. Within 2 days of moving in everything I was told turned out to be a lie. Staff is so friendly and helpful and all smiles until the lease is signed and then you… See More

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Resident • 2015

06/15/2015

For everyone asking. The corporate phone number is (303) 991-0094. See More

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Resident • 2014 - 2015

06/07/2015

This piece of ---- complex is truly awful. Consistent loss of packages through the mail, ugly, lonely ----- who charge you extra for rent after it was paid full two days early. HUGE ROACH INFESTATION, they won't call exterminator, so expect some roommates who scurry at… See More

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kmkruger • Resident • 2014 - 2015

05/28/2015

My husband and I have lived here for one year now and we just renewed our lease for another year. We absolutely love living here! The ladies in the office are extremely nice and are always willing to go the extra mile to help out their… See More

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Resident • 2013 - 2015

05/21/2015

I had a friend couple live here a few of years ago, and they spent about 5 years here. They said they loved it, so when i was looking to move back to St. Paul i thought I'd give it a shot. BIG mistake. I have… See More

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wkane17 308657 • vrp • 2014 - 2015

04/28/2015

I moved here in April 2014 and lived here for a year. The only reason my girlfriend and I moved is to get closer to work. Otherwise we would still be here. The updated apartments were really nice and the amenities were awesome. I really enjoyed… See More

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dkburgoyne • Resident • 2012 - 2014

10/13/2014

I lived here for 2 years and can safely say that this is a terrible establishment. Firstly, they are very expensive. My monthly bill was almost $1800 for a 2 bedroom apartment by the time I moved out after all the fees for the *extras* were… See More

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Resident • 2013 - 2014

05/16/2014

Absolutely abhorrent place to live. We only chose to live here because they allow pets and because these apartments are located close to where we live and work. Other then those two things there are NO pros to living here. Management doesn't care about the tenants… See More

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Resident • 2012 - 2014

03/06/2014

My husband and I live in one of the renovated units. Honestly, I would have a lot nicer things to say about this place if it weren't for the rude staff members. It's actually kind of sad, because I like our apartment itself, despite it being… See More

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Resident • 2012 - 2013

09/24/2013

When being shown around we got a great look at the nice apartment, not the one we rented. We rented during a promotion that gave us a free paring spot. The biggest draw was that they allow for large breed dogs (we own a 100 pound… See More

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Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site

Parking

Covered Parking
Garage

General

BBQ Grills
Balcony
Central Heat and Air
Clubhouse
DishWasher
Elevator
Fitness Center
Garbage Disposal
Lawn Games and Bocce Ball Areas
Microwave
Pool
Sauna
Sports Court

Pets

Dogs Allowed
Deposit: $250
Fee: $150 ~ 150
Restrictions: We welcome your pets for a maximum of 2 pets per apartment home. Pet fee is $150. There is a $30 monthly cat rent and $50 monthly dog rent. Pet deposit is $250. Breed restrictions apply. Please call our leasing office for more information.
Pet Limit: 2
Cats Allowed
Deposit: $250
Fee: $150 ~ 150
Restrictions: We welcome your pets for a maximum of 2 pets per apartment home. Pet fee is $150. There is a $30 monthly cat rent and $50 monthly dog rent. Pet deposit is $250. Breed restrictions apply. Please call our leasing office for more information.
Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$990 - $1,051
SQ. FT.
454 - 566
Available
Avail.
N/A
Model
Studio (S1)

View Floor Plan

Price
Price
$990 - $1,096
SQ. FT.
496
Available
Avail.
N/A
Model
Studio (S2)

View Floor Plan

Price
Price
$996 - $1,331
SQ. FT.
454 - 566
Available
Avail.
N/A
Model
Studio

View Floor Plan

Price
Price
$1,026 - $1,056
SQ. FT.
454 - 566
Available
Avail.
N/A
Model
Studio (S3)

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Price
Price
$1,179
SQ. FT.
474
Available
Avail.
N/A
Model
Studio Renovated (S1r)

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Price
Price
$1,199
SQ. FT.
496
Available
Avail.
N/A
Model
Studio Renovated (S2r)

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1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
929
Available
Avail.
N/A
Model
1 Bedroom (A7)

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Price
Price
N/A
SQ. FT.
944
Available
Avail.
N/A
Model
1 Bedroom (A8)

View Floor Plan

Price
Price
$1,255
SQ. FT.
700
Available
Avail.
3 Units
Model
1 Bedroom (A1)

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Price
Price
$1,255 - $1,415
SQ. FT.
700
Available
Avail.
9 Units
Model
1 Bedroom (A)

View Floor Plan

Price
Price
$1,256 - $1,456
SQ. FT.
752
Available
Avail.
N/A
Model
1 Bedroom (A3)

View Floor Plan

Price
Price
$1,266 - $1,421
SQ. FT.
708
Available
Avail.
N/A
Model
1 Bedroom (A2)

View Floor Plan

Price
Price
$1,276
SQ. FT.
836
Available
Avail.
N/A
Model
1 Bedroom (A6)

View Floor Plan

Price
Price
$1,321
SQ. FT.
812
Available
Avail.
N/A
Model
1 Bedroom (A4)

View Floor Plan

Price
Price
$1,326
SQ. FT.
825
Available
Avail.
N/A
Model
1 Bedrrom (A5)

View Floor Plan

Price
Price
$1,365
SQ. FT.
708
Available
Avail.
N/A
Model
1 Bedroom Renovated (A2r)

View Floor Plan

Price
Price
$1,365 - $1,387
SQ. FT.
700
Available
Avail.
N/A
Model
1 Bedroom (Ar)

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Price
Price
$1,367 - $1,432
SQ. FT.
752
Available
Avail.
N/A
Model
1 Bedroom Renovated (A3r)

View Floor Plan

Price
Price
$1,425
SQ. FT.
1,090
Available
Avail.
N/A
Model
1 Bedroom Renovated (A10r)

View Floor Plan

Price
Price
$1,481
SQ. FT.
1,013
Available
Avail.
1 Units
Model
1 Bedroom (A9)

View Floor Plan

Price
Price
$1,561
SQ. FT.
1,090
Available
Avail.
N/A
Model
1 Bedroom (A10)

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,214
Available
Avail.
N/A
Model
2 Bedroom (C5)

View Floor Plan

Price
Price
N/A
SQ. FT.
1,266
Available
Avail.
N/A
Model
2 Bedroom (C6)

View Floor Plan

Price
Price
$1,455
SQ. FT.
1,003 - 1,006
Available
Avail.
N/A
Model
2 Bedroom (C3)

View Floor Plan

Price
Price
$1,461 - $1,915
SQ. FT.
1,006
Available
Avail.
6 Units
Model
2 Bedroom (C2)

View Floor Plan

Price
Price
$1,569 - $2,128
SQ. FT.
1,003 - 1,006
Available
Avail.
N/A
Model
2 Bedroom (C)

View Floor Plan

Price
Price
$1,636 - $1,646
SQ. FT.
1,144
Available
Avail.
N/A
Model
2 bedroom (C4)

View Floor Plan

Price
Price
$1,665
SQ. FT.
1,006
Available
Avail.
N/A
Model
2 Bedroom Renovated (C1r)

View Floor Plan

Price
Price
$1,665
SQ. FT.
1,266
Available
Avail.
N/A
Model
2 Bedroom Renovated (C6r)

View Floor Plan

Price
Price
$1,725
SQ. FT.
1,005
Available
Avail.
1 Units
Model
2 Bedroom (C1)

View Floor Plan

Price
Price
$1,921 - $2,021
SQ. FT.
1,361
Available
Avail.
N/A
Model
2 Bedroom (C7)

View Floor Plan

Price
Price
$1,959
SQ. FT.
1,006
Available
Avail.
1 Units
Model
2 Bedroom Renovated (C2r)

View Floor Plan

Price
Price
$1,983
SQ. FT.
1,003
Available
Avail.
1 Units
Model
2 Bedroom Renovated (Cr)

View Floor Plan

3 Bedrooms, 3 Bathrooms

Price
Price
$2,097
SQ. FT.
1,361
Available
Avail.
N/A
Model
3 Bedroom (D)

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Located in St. Paul, Minnesota, The Burlington Apartments offers a fantastic location, luxurious floorplans, and the best amenities. Conveniently located near major interstates 94 and 35-E/35W, and with a Metro Transit stop located directly in front of the property, choosing an apartment home at The Burlington means you'll always get where you need to go. When searching for an apartment in St. Paul, The Burlington offers not only a coveted location, but also spaciously appointed studio, one, and two-bedroom apartment homes for rent. Renovated homes include abundant closet space, gourmet kitchens, and private balconies. Our pet-friendly community is perfect for your furry friend, featuring a courtyard with plentiful green space, doggy-stations, and off-leash dog park. The Burlington also invites residents to relax and play, with access to brand-new, state-of-the-art multi-level fitness center, renovated club room with community spaces that include a kitchen, pool table, and arcade ...

Office Hours

Sunday: 12:00 PM - 05:00 PM
Monday - Wednesday: 09:00 AM - 06:00 PM
Thursday: 09:00 AM - 07:30 PM
Friday: 09:00 AM - 06:00 PM
Saturday: 09:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Burlington Apartments?
The community is rated 2.5/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Burlington Apartments?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is The Burlington Apartments?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 2/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.

What is the pet policy at The Burlington Apartments?
Dogs Allowed
Deposit: $250
Fee: $150 ~ 150
Restrictions: We welcome your pets for a maximum of 2 pets per apartment home. Pet fee is $150. There is a $30 monthly cat rent and $50 monthly dog rent. Pet deposit is $250. Breed restrictions apply. Please call our leasing office for more information.
Pet Limit: 2
Cats Allowed
Deposit: $250
Fee: $150 ~ 150
Restrictions: We welcome your pets for a maximum of 2 pets per apartment home. Pet fee is $150. There is a $30 monthly cat rent and $50 monthly dog rent. Pet deposit is $250. Breed restrictions apply. Please call our leasing office for more information.
Pet Limit: 2

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 3 Baths