#4,721 #10 #97

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Waterford Bay

380 Randolph Avenue, Saint Paul, MN 55102
(33 Reviews)
$1,456 - $2,861/mo
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Floor Plans & Pricing

2 Bedrooms

2 Beds, 2 Baths

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Studio

Studio, 1 Bath

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A-

Review Ratings

Noise

4.1

Grounds

4.4

Safety

4.1

Office Staff

4.1

Maintenance

4.8

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

12

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

18.08 days

View Community Timeline
View Community Timeline

Waterford Bay Reviews

(25)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1198186

Verified Resident 2023 - 2024

4/10/2024

My home is my sanctuary. I adore my studio with an extra room used for a bedroom. Waterford Bay is a deluxe apartment with great amenities. The nature in the area and surrounding is enjoyable. I appreciate the staff and the majority of my neighbors.

    Manager

    4/11/2024

    Waterford Bay
    Hi there, We are so proud to hear these types of reviews. We strive to deliver an exceptional living experience. We take a great deal of pride in the community here at Waterford Bay. The Oasis Studio is a favorite for a lot of people. We hope to see you soon! Sincerely, The Waterford Bay Team

    Updated Review

    Review Author Icon

    Resident 1236816

    Verified Resident 2022 - 2024

    3/21/2024

    Not the worst apartment I have lived in but certainly one of the most deceptive. The spas don’t even work during the summer time. The office management frequently is not able to answer questions or is unaware of what is going on. Community rules regarding… See More>
      Manager

      4/5/2024

      Waterford Bay
      Thank you for your review. We appreciate your feedback & we take all residents concerns seriously. We are truly sorry for the parking changes & your frustration. We are dedicated to providing the best-possible experience to all of our residents. Our goal is to provide service that leaves residents feeling valued. Your feedback is important to us. Please reach out to us directly to discuss your concern in greater detail at (651) 414-0135 or by email at leasing@waterfordbayapts.com. We look forward to hearing from you. The Waterford Bay Team
      Review Author Icon

      Resident 1236319

      Verified Resident 2022 - 2024

      3/19/2024

      There is nothing I would like to say at this time. I am a little annoyed I continue to get this email to take the survey and how it’s making me write more than I want. Again there is nothing I want to say at… See More>
        Manager

        4/5/2024

        Waterford Bay
        We appreciate your honest review & the 4.5 rating. We set a high standard for the team and our goal is to provide service that leaves residents feeling valued. If you have any specific concerns, do not hesitate to contact us at 651-414-0135 or email at leasing@waterfordbayapts.com. Looking forward to hearing from you The Waterford Bay Team
        Review Author Icon

        Resident 1233308

        Verified Resident 2021 - 2024

        3/9/2024

        Unresolved issues for over 12 months. No apology. No concessions. Very little communication. For a luxury apartment the management doesn’t match the price of rent. Unresolved issues. Unresolved issues. Unresolved issues.… See More>
          Manager

          3/13/2024

          Waterford Bay
          We appreciate your feedback & we take all tenants concerns seriously. We are dedicated to providing the best-possible experience to all of our tenants. Please feel free to reach out to us directly to discuss further. The Waterford Bay Team
          Review Author Icon

          Resident 1224508

          Verified Resident 2023 - 2024

          2/8/2024

          We love it here...it is a beautiful building, love the amenities and the staff is very friendly. But I do wish that they would and some dark beers to the Thurs - Sat happy hour rotation. And maybe a Fooseball table in the community room.

            Manager

            3/6/2024

            Waterford Bay
            Hello, Thank you for taking the time to share your awesome feedback. It is so wonderful to hear! We strive for 100% satisfaction and it's experiences like yours that really keep us motivated! Thank you for the great ideas and feedback on the beer taps and fooseball. We hope to see you soon! Sincerely, The Waterford Bay Team
            Review Author Icon

            Resident 1206222

            Verified Resident 2022 - 2023

            12/8/2023

            Waterford is a great, secluded building right along the Mississippi. For being 5 minutes to downtown - this space does not feel the part. It's quiet - secure, and just something special about Saint Paul living. Waterford is 100% worth every penny.

              Manager

              3/6/2024

              Waterford Bay
              Hello! Thank you for taking the time to share your awesome feedback. It is so wonderful to hear! It is great to hear that you feel safe and the building is quiet. We hope to see you soon! Please let us know if there i s anything else we can do for you; we are more than happy to help! The Waterford Bay Team.
              Review Author Icon

              anonymous

              Resident 2021 - 2023

              9/10/2023

              Overpriced and unsafe luxury living

              For the price of the units, you would think you'd get a safe community. Frequent vehicle break-ins, motorcycle thefts, garage break-ins are commonplace. Plenty of places to live in the Twin Cities, don't choose Waterford Bay.… See More>
                Manager

                9/21/2023

                Waterford Bay
                We appreciate your feedback & we take all tenants concerns seriously. We are dedicated to providing the best-possible experience to all of our tenants. Please feel free to reach out to us directly to discuss your concern in greater detail. Waterford Bay Team

                Updated Review

                Review Author Icon

                Resident 1152549

                Verified Resident 2021 - 2023

                8/24/2023

                My experience at Waterford Bay has been exceptional! From working with management to maintenance, it’s been an easygoing experience. I would recommend living here at Waterford Bay. There’s also a sense of community!… See More>
                  Manager

                  8/29/2023

                  Waterford Bay
                  Hi, Thank you for taking the time to share your awesome feedback. It is so wonderful to hear your enjoyment of your new home. Thank you for your kind words about our team! We strive for 100% satisfaction and it's experiences like yours that really keep us motivated! We hope to see you soon! Sincerely, The Waterford Bay Team
                  Review Author Icon

                  Resident 1163314

                  Verified Resident 2023

                  7/26/2023

                  Waterford bay is. Great community to live in. Such an amazing location, dog friendly, and the staff are amazing to work with, highly recommend living at Waterford bay! I have two dog and to on site bark park is great and there is Lao a… See More>
                    Manager

                    8/2/2023

                    Waterford Bay
                    Hi, Thank you so much for your positive comments about Waterford Bay and team! That is so wonderful to hear how much you love your home and the amenities! The bark park is so much fun for everyone :) Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! The Waterford Bay Team
                    Review Author Icon

                    Resident 1159875

                    Verified Resident 2023

                    7/16/2023

                    It's great. AT&T doesn't work well here, however. Everything else is terrific. ...........................................................

                      Manager

                      7/21/2023

                      Waterford Bay
                      Hi, Thank you for taking the time to share your feedback. We are very happy to hear how much you love your home! We will speak with our manager regarding solutions for the AT&T connection issues. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, The Waterford Bay Team
                      Review Author Icon

                      Resident 1155497

                      Verified Resident 2023

                      7/2/2023

                      The people and staff are so friendly...I just love everything about my everything apartment. Moving in was easy... easy access buildings.... very clean and happy place to live. I would recommend it to all my family and friends

                        Manager

                        7/8/2023

                        Waterford Bay
                        Hi, Thank you for taking the time to share your feedback. We strive for 100% satisfaction, and it is great to hear how much you enjoy your home at Waterford Bay. If you ever need anything from us, please feel free to give us a call or stop by. Sincerely, The Waterford Bay Team

                        Updated Review

                        Review Author Icon

                        Resident 1065773

                        Verified Resident 2022 - 2023

                        4/23/2023

                        exceptional staff, friendly, professional, organized, great communication, grounds and building kept up with regular cleaning as needed. safety is key here for me. I love it here, just signed another 15 month lease.

                          Manager

                          5/23/2023

                          Waterford Bay
                          Hi, Thank you for sharing your positive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. We we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Sincerely, The Waterford Bay Team
                          Review Author Icon

                          Resident 1094970

                          Verified Resident 2021 - 2022

                          12/16/2022

                          As said before Management and Maintenance is thru the moon. The problem is a Saint Paul problem with the begging, homeless, and overall lack of response from the police department on the breaking in of vehicles.

                            Manager

                            5/31/2023

                            Waterford Bay
                            Hi, Thank you so much for the positive review about our community and team. We are diligently working with the City of St. Paul to improve the overall safety of the surrounding area. Thank you again for taking the time to share your feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, The Waterford Bay Team

                            Updated Review

                            Review Author Icon

                            Resident 1039783

                            Verified Resident 2021 - 2022

                            11/26/2022

                            Really beautiful location next to the Mississippi River. All staff are extremely helpful and generally nice people. It’s not too far from pubs and restaurants on West Seventh Street, just a 10 minute walk or short drive. Highly recommended!… See More>
                              Manager

                              5/31/2023

                              Waterford Bay
                              Hi, Thank you so much for the positive review! It's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, The Waterford Bay Team
                              Review Author Icon

                              Resident 1077113

                              Verified Resident 2021 - 2022

                              10/20/2022

                              The staff and maintenance crew at our building are outstanding!!! They are kind, responsive and truly wonderful individuals that make living at Waterford Bay special! The building is beautifully placed makings our views magical! Our community is welcoming and a great balance of quiet and… See More>
                                Manager

                                5/31/2023

                                Waterford Bay
                                Hi, Thank you so much for the positive review! It's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! Sincerely, The Waterford Bay Team
                                Review Author Icon

                                Resident 1049201

                                Verified Resident 2021 - 2022

                                7/28/2022

                                Everyone from Tom to Amy and Savada and Nathan have been wonderful. Amy and Savada are always willing to answer any questions I have. They always have a smile on their face. The people who work in the office is a big deal to me… See More>
                                  Manager

                                  5/31/2023

                                  Waterford Bay
                                  Hi, Thank you so much for the positive review! It's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! Sincerely, The Waterford Bay Team
                                  Review Author Icon

                                  Resident 1042563

                                  Verified Resident 2022

                                  7/7/2022

                                  It would be helpful to have security updates, especially about the 5 police cars sitting on the property around various areas on Sat. AM. I gave 4 stars for security, not 5, because we aren't told currently about these issues at all. The police… See More>
                                    Manager

                                    5/31/2023

                                    Waterford Bay
                                    Hi, Thank you so much for the positive review! We try to update the community as best as possible as information is shared with us. Thank you again for sharing your feedback, we appreciate it! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! Sincerely, The Waterford Bay Team
                                    Review Author Icon

                                    Resident 1040774

                                    Verified Resident 2022

                                    6/30/2022

                                    Waterford Bay is such a beautiful community! I love how tucked in it is by the river and the building is utterly stunning. The amenities are wonderful-- spacious gym, fun community events, and very dog friendly. The staff is helpful, communicative, and responsive which really… See More>
                                      Manager

                                      5/31/2023

                                      Waterford Bay
                                      Hi, Thank you so much for the positive review! It's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! Sincerely, The Waterford Bay Team
                                      Review Author Icon

                                      Resident 1033271

                                      Verified Resident 2021 - 2022

                                      6/7/2022

                                      Great community setting- it fits for both single/married/children. Great space and the staff that work here go out of their way to meet the needs. We have the Bay Club where we get free good beer on Thursday-Sat and that is worth it.

                                        Manager

                                        5/31/2023

                                        Waterford Bay
                                        Hi, Thank you so much for the positive review! It's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day! Sincerely, The Waterford Bay Team
                                        Review Author Icon

                                        Resident 1021283

                                        Verified Resident 2021 - 2022

                                        5/2/2022

                                        I love this place! The only thing I would change about it is the fact that when I look out over the bay there’s lots of litter ?? Last fall I went out and picked up a bunch of it but I haven’t gone out… See More>
                                          Manager

                                          1/18/2024

                                          Waterford Bay
                                          Hi there, Thank you for taking the time to share your feedback. We strive for 100% satisfaction and it's experiences like yours that really keep us motivated! We hope to see you soon! Sincerely, The Waterford Bay
                                          Review Author Icon

                                          Resident 993010

                                          Verified Resident 2021

                                          1/27/2022

                                          Great place to live! Friendly, efficient, and professional staff. Nice amenities. Very pet-friendly. Community has carts to assist with moving and lots of places for trash and recycling. Move-in was a breeze and there were lots of goodies waiting in my apartment welcome basket.

                                            Manager

                                            1/18/2024

                                            Waterford Bay
                                            Thank you for taking the time to share your awesome feedback. It is so wonderful to hear! We strive for 100% satisfaction and it's experiences like yours that really keep us motivated! We hope to see you soon! Sincerely, The Waterford Bay
                                            Review Author Icon

                                            Resident 984835

                                            Verified Resident 2021

                                            12/29/2021

                                            I was in search of a more cost friendly living space and I happen to be walking the trail by the Mississippi River and came upon a building being constructed. I thought if it was going to be apartments, what an amazing location, but I… See More>
                                              Review Author Icon

                                              Resident 979659

                                              Verified Resident 2021

                                              12/8/2021

                                              Waterford bay is by far the best place to live. The location, amenities, and staff are all top notch! The staff here made the move in process so seamless and I felt so welcomed. I feel so lucky to call this place my new… See More>
                                                Review Author Icon

                                                Resident 978186

                                                Verified Resident 2021

                                                12/4/2021

                                                Very easy moving process and all the office staff were incredibly helpful through the entire process. Best place I have ever live and will definitely recommend to anyone reading this! Dont miss out on this amazing location with seemingly countless reasons to enjoy living here!

                                                  Review Author Icon

                                                  Resident 958456

                                                  Verified Resident 2021

                                                  10/8/2021

                                                  Waterford Bay Apartments is a great place for anyone seeking to be near the water and nature AND the amenities of city living. There are good restaurants, entertainment, parks, and access to kayaks (Lake Pickering) nearby and its easy to hop on a bus to… See More>

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3295

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 33 number of votes by renters, Waterford Bay is currently rated 4.5 out of 5 stars.
                                                    Waterford Bay is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Waterford Bay is rated 4.8/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Waterford Bay is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Waterford Bay is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Waterford Bay is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Waterford Bay is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 18.08 days to their community reviews in the past year.
                                                    Greystar
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Waterford Bay

                                                    April 2024

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                                                    Waterford Bay is an apartment in Saint Paul in zip code 55102. This community has a 2 Beds, 1 - 2 Baths, and is for rent for $2,861. Nearby cities include North Oaks, Falcon Heights, Lilydale, West Saint Paul, and Roseville.

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