Review History for anonymous

Northwood Villa


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anonymous

Resident 2013

3/13/2013

Do not live here; management is all about the money!! They'll lie to get you in so they can get their incentives. They obviously don't care about their tenants, not one bit. They're very inconsistent and don t stick to their words. They'll tell you one thing and do another. One manager will tell you one thing while the other is telling you another. They're not clear about their policies but expect that you just know like you work for them or something. I have never in my life received such bad customer service. They don t take ownership of their mistake instead they penalize you as the tenant due to the inconsistency of their employee who obviously doesn t have a clue what their policies are. All I m saying is make sure you have everything in writing. Verbal communication means nothing to them; they can promise you a million things and use it against you as if it was never brought to their attention to begin with. Oh and corporate, well you can forget about them too. They re all for the money, not their tenants. This place has the most inconsistent management team, extremely unorganized and they re incompetent. Don t be fooled by how great things sound when you re in for a showing. SAVE YOUR TIME AND MONEY. Parking also sucks, I never have a space when I'm home from work, I always have to park a building or two away and walk to my apartment building.

    Review 12 out of 32

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