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White Bear Woods

4776 Centerville Road

White Bear Lake, MN 55127



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Office Staff
Resident 2012 - 2013 Not Recommended
Reviewed 06/25/2013
We have lived here for 8 months, and during that time, have heard many complaints from most of our neighbors about the office staff and their ---- attitudes and falsehoods. I can only address the problems we have had with them. 2:, shoddy workmanship, within 1 month of moving in, all of our doorknobs fell off in our hands, the sliding glass door handles did the same, the light fixture came partially off of the wall when I dusted it with a feather duster, the air conditioners did not cool, all of the closet doors came off of their tracks, the tub grout was all moldy and falling off. We notified the office of this first month we moved in, and it just got fixed 1 month ago (7 months to correct). 2: We were 4 days late with our rent one month, so we paid a $70 fee for this. The next month, we paid our rent on time with a personal check. The office waited for 5 days and then notified us we were late again, and please give them a cashier's check for the rent $70 late fee. When my husband contacted them, they told him they could not accept the personal check we had used to pay our rent with because as we have been late with the rent, we now had to pay all of our future rent checks by cashier's check and that they had told him that last month. LET'S BE CLEAR, THEY NEVER TOLD US THIS! The grounds stink of urine and feces, as neither the groundskeepers or 50% of the dog owners pick up after their pets. The grounds are mostly dirt, because they do not water or seed. The elevator ceiling is falling apart and has been that way since before we moved in. DO NOT MOVE HERE!
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