epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.2
Safety	4.4
Office Staff	4
Maintenance	4.1
Neighborhood	4.7
SatisFacts™ Tour Survey	4.4/5
SatisFacts™ Move-In Survey	4.4/5
SatisFacts™ Maintenance	4.5/5
SatisFacts™ Renewal Survey	3.7/5

Review Count

Number of reviews in the past 365 days	40

Manager's Review Engagement

Percentage of reviews responded to	47.5%

Manager's Review Reply Time

Average time to respond to reviews	65.6 days

Ratings & Reviews (261 Reviews)

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The Grand Reserve at Eagle Valley Manager

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Verified Resident 771317 • 2018 - 2020 Recommended

Updated 05/22/2020

Reviewed 05/22/2020

At first when moving in they were in the middle of transitioning ownership and the office staff was at a high turnover. Through the last two years though the staff has bc more consistent. And are super friendly and personable. There has been ALOT of changes… See More

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Verified Resident 572546 • 2015 - 2020 Recommended

Updated 05/19/2020

Reviewed 11/18/2018

Kim and Mike and the entire team at Grand Reserve are outstanding! The customer service always exceeds my expectation. the timeliness, professionalism and willingness to receive helpful ideas is encouraged. I appreciate knowing the maintenance department with Mikes's leadership is always consistent. Kim has added a… See More

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Verified Resident 769876 • 2019 - 2020 Not Recommended

Updated 05/18/2020

Reviewed 05/18/2020

This is not a luxury property. Beware when management tells you that you cant see the unit you will be renting before you move in. We moved into a townhome that had large cracks in the corners of the walls and the ceilings, and the carpet… See More

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Verified Resident 768506 • 2019 - 2020 Not Recommended

Updated 05/13/2020

Reviewed 05/13/2020

Overall, the complex is pleasant and looks nice. Maintenance takes forever to respond, rent prices are too high, and for nearly the year we have been here, the amenities have been closed for 75% of that time.

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• 2019 - 2020 Recommended

Updated 05/12/2020

Reviewed 05/12/2020

It was very good experience. The service order done on time.i never had a problem with anything here.i am gl1ad i am leaving here. Overalls all staff very helpful and friendly. I am surely recommend my friends. See More

The Grand Reserve at Eagle Valley Manager13/13/2020

Hello! So happy to hear that you are enjoying your experience at Grand Reserve. Please let us know if there is anything we can do to make your home even more enjoyable (651) 436-1414.

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Verified Resident 766496 • 2020 Recommended

Updated 05/07/2020

Reviewed 05/07/2020

Favorable 3 months living. Did not live here long enough to have a whole lot of experience to report. I was notified of not giving 60 days notice to management of my intent to vacate out of my 3 months stay but I was not told… See More

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Verified Resident 765397 • 2019 - 2020 Recommended

Updated 05/04/2020

Reviewed 05/04/2020

Many thanks to Grand Reserve of Woodbury management & maintenance teams for outstanding professionalism , care and hospitality as we spent our 3rd stay here in the past 12 years while in transition from one house to another.

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Verified Resident 753624 • 2019 - 2020 Recommended

Updated 03/18/2020

Reviewed 03/18/2020

It's ok living here so far. I wished things would get done a lot faster. When I have a problem with my house I do get emails back right away, I am very happy about that. The space is great and the environment seems to be… See More

The Grand Reserve at Eagle Valley Manager20/20/2020

Please don't hesitate to reach out if there's anything additional we can do for you. Reviews like this give us motivation and help us ensure we provide high-quality care.

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Verified Resident 727026 • 2018 - 2020 Not Recommended

Updated 03/17/2020

Reviewed 12/12/2019

Beyond frustrated with staff/maintenance here. They could make strides to perform the requests made or actually address issues noted by the residents. See following examples: "It would be beneficial if management utilized professionals when completing service requests for the doors/windows. Multiple requests made as not properly… See More

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Verified Resident 751224 • 2020 Recommended

Updated 03/10/2020

Reviewed 03/10/2020

Layouts of these townhouses are great! Lots of great storage and SO much natural light- it's giving me life. For some reason, I have to leave a 200 character review so lalalalalalalalalalalalalalalalaha

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Verified Resident 710774 • 2019 - 2020 Recommended

Updated 03/08/2020

Reviewed 10/28/2019

The staff goes above and beyond. My home is beautiful and quiet. Maintenence is addressed immediately. And the grounds are maintained beautifully. My experience as a whole here apt Grand Reserve has been exceptional. Sharita the office manager is the best! See More

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Verified Resident 750150 • 2018 - 2020 Recommended

Updated 03/06/2020

Reviewed 03/06/2020

The Grand Reserve is well maintained and an overall pretty community. The neighborhood is very nice and living next to golf course was a huge plus for me. The dog park also offers some space to let dogs off their leashes.

The Grand Reserve at Eagle Valley Manager10/10/2020

Verified Resident 750150, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grand Reserve.

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Verified Resident 745097 • 2020 Recommended

Updated 02/17/2020

Reviewed 02/17/2020

The feel of a community has been great. Big downside to moving in here was the move-in process because we had two major appliances that do not work, water was not turned on, and cabinet doors were broken off the cabinet.

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Verified Resident 744329 • 2020 Recommended

Updated 02/13/2020

Reviewed 02/13/2020

The staff was very friendly and helpful. Expecially sam. Service request have been taking a little longer than expected. We are still filling out the walkthrough paper but have concerns about the granite, front door rotting, our cables next to the garage outside is wide open.… See More

The Grand Reserve at Eagle Valley Manager20/20/2020

Thank you for leaving a review about your experience with Sam! He is great to work with and we are happy to have him a part of the Team! I will pass this review along to the Team! Thank you again and have a great day! Grand Reserve Team

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Verified Resident 743931 • 2020 Recommended

Updated 02/12/2020

Reviewed 02/12/2020

It has been delightful in some aspects and is a wonderful community. Very dog friendly and appearance of the buildings is great with some minor upkeep needing to be done. All in all it is a wonderful place to live and close to everything you could… See More

The Grand Reserve at Eagle Valley Manager20/20/2020

Thank you for leaving a great survey about your stay here at the Grand Reserve! We are happy to hear great feeback like this! Grand Reserve Team

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Verified Resident 669319 • 2019 - 2020 Recommended

Updated 02/12/2020

Reviewed 07/25/2019

Excellent. I really love the staff and the location. This is a big move for me and it is successful! I cant wait until this summer when the pool open and the 2 half of the renovations are complete! Sharita

The Grand Reserve at Eagle Valley Manager25/25/2019

Thank you for such a positive review! We are happy to have you as family at our Community. Sharita Claiborn Assistant Community Manager

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Verified Resident 743304 • 2019 - 2020 Recommended

Updated 02/10/2020

Reviewed 02/10/2020

Its been very quite and peaceful I wish it would be more updated on things happening in the office such as the remodel but I appreciate the commuting gatherings and the quality of living within the neighborhood its also be en nice that they keep up… See More

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Verified Resident 737454 • 2018 - 2020 Recommended

Updated 01/20/2020

Reviewed 01/20/2020

Electrical issues beyon capability of maintenance staff to fix. Ive had to plug my refrigerator into an outlet with an extension cord for the last month and a half because maintenance needed experts because it was beyond their capabilities to fix. See More

The Grand Reserve at Eagle Valley Manager24/24/2020

Sorry to hear about your issues with the wiring in your home! Glad we were able to come out right away and get that repair for you! Thank you for leaving a review! Sharita C. Grand Reserve Team!

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Verified Resident 735399 • 2017 - 2020 Recommended

Updated 01/12/2020

Reviewed 01/12/2020

I like living here, but I have an older apartment. My windows crack for no reason. This is the third time, and now they will be left cracked until warmer weather. I am sure this building is settling. I hear every step the people upstairs make,… See More

The Grand Reserve at Eagle Valley Manager14/14/2020

Thank you so much for leaving us a review! We are happy to have you as a Resident here at Grand Reserve. From this review, I do not see your name and would love to have that window replaced. Please contact me at the Rental Office. Sharita C. Assistant Community Manager Grand Reserve 651.436.1414

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Verified Resident 661160 • 2019 Recommended

Updated 12/30/2019

Reviewed 07/06/2019

Excellent. I love the 4 bedrooms up it allows me to be close to my children and for all of us to feel safe. The pool and hot tub are excellent. I also love the parks in the complex. If i could afford it i would… See More

The Grand Reserve at Eagle Valley Manager10/10/2019

Thank you for your kind words and this wonderful review! Sharita Claiborn Assistant Community Manager Grand Reserve

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Verified Resident 731822 • 2013 - 2019 Recommended

Updated 12/28/2019

Reviewed 12/28/2019

This is a great place to live. The grounds are clean and quiet. The office staff and maintenance staff are outstanding. The rent is competitive for such a high quality community. I have nothing but praise. See More

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Verified Resident 727838 • 2017 - 2019 Recommended

Updated 12/15/2019

Reviewed 12/15/2019

Nice middle area between our families. Like the quiet. Also nice area for access to shopping, entertainment and our business. Especially like that deliveries of packages are cheaper shipping rates compared to other nearby areas.

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Verified Resident 546158 • 2017 - 2019 Recommended

Updated 12/13/2019

Reviewed 09/21/2018

Grand Reserve is very nice place. Landscape, Good community, Kind neighborhood, good building, and great location. I recommend my friend. She moved to Grand reserve apartment last summer. She is satisfying now. It is pleasure. See More

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Verified Resident 498555 • 2011 - 2019 Recommended

Updated 12/10/2019

Reviewed 06/11/2018

I dont want to have a published review. The community is satisfactory and we are happy here. It is convenient. Its nice to have my own entrance and large garage. My dogs are happy here as well. Thank you for asking.

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Verified Resident 718002 • 2017 - 2019 Recommended

Updated 11/15/2019

Reviewed 11/15/2019

Nice community with many apartment/townhome options in regards to layout and number of bedrooms. Numerous amenities to fit both a single and family lifestyle. The portal provides a great community platform. Overall a great place to be with my family!

The Grand Reserve at Eagle Valley Manager21/21/2019

Hi Verified Resident 718002, thank you for taking the time to leave a review for us at Grand Reserve. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help! The Grand Reserve Team 651-436-1414 [email protected]

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Features & Amenities

General

38 Community Acres
BBQ Grills
Bark Park
Clubhouse
Coffee Bar
Convenient to Shopping
Fitness Center
Golf Course Location
Indoor Hot Tub
Internet Access
On-Site Maintenance
Online Payments Accepted
Package Receiving Service
Playground
Pool
Renovated Homes
Townhome Style Rental Homes
Volleyball Court
Woodbury School District

Pets

Dogs Allowed
Restrictions: We welcome up to 2 pets per apartment home. Breed restrictions apply. No weight limit. We accept cats and dogs. There is a $250 pet fee. Dog rent is $50. Cat rent is $35. Please call our leasing office for complete pet policy.
Pet Limit: 2
Cats Allowed
Restrictions: We welcome up to 2 pets per apartment home. Breed restrictions apply. No weight limit. We accept cats and dogs. There is a $250 pet fee. Dog rent is $50. Cat rent is $35. Please call our leasing office for complete pet policy.
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$1,394 - $1,615
SQ. FT.
765
Available
Avail.
3 Units
Model
Ascot

View Floor Plan

Price
$1,499 - $1,674
SQ. FT.
765
Available
Avail.
N/A
Model
Ascot Renovated

View Floor Plan

Price
$1,616 - $1,701
SQ. FT.
1,070
Available
Avail.
N/A
Model
Buckingham

View Floor Plan

Price
$1,651 - $2,096
SQ. FT.
1,070
Available
Avail.
1 Units
Model
Buckingham Renovated

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
$1,673 - $1,833
SQ. FT.
1,070
Available
Avail.
2 Units
Model
Carisle

View Floor Plan

Price
$1,790 - $2,123
SQ. FT.
1,070
Available
Avail.
4 Units
Model
Carisle Renovated

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
$1,659 - $1,734
SQ. FT.
1,365
Available
Avail.
N/A
Model
Dartmouth

View Floor Plan

Price
$1,773 - $2,088
SQ. FT.
1,365
Available
Avail.
1 Units
Model
Dartmouth Renovated

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
$1,720 - $1,835
SQ. FT.
1,440
Available
Avail.
N/A
Model
Farnham

View Floor Plan

Price
$1,894 - $2,405
SQ. FT.
1,440
Available
Avail.
3 Units
Model
Farnham Renovated

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
$1,731 - $1,806
SQ. FT.
1,455
Available
Avail.
N/A
Model
Eastbourne

View Floor Plan

Price
$1,930 - $2,354
SQ. FT.
1,455
Available
Avail.
2 Units
Model
Eastbourne Renovated

View Floor Plan

3 Bedrooms, 2.5 Bathrooms

Price
$2,261 - $2,526
SQ. FT.
1,810
Available
Avail.
N/A
Model
Gloucester

View Floor Plan

Price
$2,477 - $3,059
SQ. FT.
1,810
Available
Avail.
9 Units
Model
Gloucester Renovated

View Floor Plan

4 Bedrooms, 2.5 Bathrooms

Price
$2,226 - $2,501
SQ. FT.
1,811
Available
Avail.
N/A
Model
Hanley

View Floor Plan

Price
$2,426 - $3,188
SQ. FT.
1,811
Available
Avail.
1 Units
Model
Hanley Renovated

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We are now accepting in-person tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. Grand Reserve at Eagle Valley raises the standard for manor-style apartments and townhomes thanks to the selection of one, two, three and four bedroom floor plans for rent in Woodbury, MN. Alongside the newly renovated interiors, Grand Reserve provides a pet-friendly community with first-class amenities in a convenient location.

Office Hours Closed

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

Can you hear your neighbors?

Anonymous · March, 19 2018 · 2 answers

· Just Now

I could hear my left side neighbor clearing his throat next door. I could hear my lower neighbors fighting every night word for word clear as day. Next door to the right there was a screaming child. Once it came to my dogs walking around or getting excited when I got home after work, I got complains and was kicked out. Yes it’s extremely loud and you can hear everything including your neighbors simply walking around. It’s frightening how much room there is for complaints. So I guess if you hear anything, complain. Since you pretty much need to defend yourself there.

Marissa_L303 · August, 17 2018

Yes. It's extremely loud.

Anonymous · April, 13 2018

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