Review History for Verified Resident 572546

The Grand Reserve at Eagle Valley


Updated Review

Review Author Icon

Resident 572546

Verified Resident ā€¢ 2015 - 2022

1/6/2023

This is the best management team Grand Reserve has ever had! Huge shout out to Sheila's leadership bringing innovation and opportunities for residents. The Maintenance team led by Mike, and loyal staff Mike and Tina! They exceed expectations! All of my needs are addressed immediately. The pool and the dog park all our wonderful attributes along with the fitness center. They are constantly upgrading the landscape, buildings were painted, and clubhouse was upgraded.
    Manager

    1/7/2023

    The Grand Reserve at Eagle Valley
    Verified Resident 572546, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Grand Reserve Apartments. We hope to be of service to you again in the future. Best wishes, The Grand Reserve Apartments
    6 Previous Reviews

    Previous Review

    Review Author Icon

    Resident 572546

    Verified Resident ā€¢ 2015 - 2022

    11/2/2022

    Excellent! The maintenance team and Management exceed expectations! The place has been upgraded and the staff is very responsive. Sheila is a great example of how to manage and respond to residents. The pool and clubhouse are fantastic. I love the Fitness Center! Tina and Mike are awonderful maintenance team.
      Manager

      11/4/2022

      The Grand Reserve at Eagle Valley
      Verified Resident 572546, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      Previous Review

      Review Author Icon

      Resident 572546

      Verified Resident ā€¢ 2015 - 2022

      5/17/2022

      The team at Grand Reserve Apartments continue to provide excellent service for all residents. This is a unique leadership group that takes care of the existing residents and treats them as family! Sheila and Mike are leaders, think out of the box, and continue to lead the way in innovation for apartment and townhome living!
        Manager

        5/18/2022

        The Grand Reserve at Eagle Valley
        Verified Resident 572546, we're happy you found our staff to be so supportive during your experience here at The Grand Reserve Apartments. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

        Previous Review

        Review Author Icon

        Resident 572546

        Verified Resident ā€¢ 2015 - 2021

        10/30/2021

        Once again, the Maintenance Team continues to be rockstars! Thank you, Tina, Mike, and Mike! I feel like they are always looking out for me and proactively meeting the needs of the existing residents! All of them take the time to explain in detail what they can do, offer upgraded items when needed and, care about providing great service!
          Manager

          11/2/2021

          The Grand Reserve at Eagle Valley
          Verified Resident 572546, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Grand Reserve Apartments!

          Previous Review

          Review Author Icon

          Resident 572546

          Verified Resident ā€¢ 2015 - 2020

          10/15/2020

          Kim is fantastic and everyone in Maintenance is excellent! They are very interested in providing the best Customer Service! I always feel like I am the most important item on their agenda!! The grounds are beautiful and the pool is kept up and they handled Covid well! I felt very safe.
            Manager

            10/19/2020

            The Grand Reserve at Eagle Valley
            Verified Resident 572546, thank you for your kind review; we are happy to pass along your comments to the team here at Grand Reserve! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

            Previous Review

            Review Author Icon

            Resident 572546

            Verified Resident ā€¢ 2015 - 2020

            5/19/2020

            Kim and Mike and the entire team at Grand Reserve are outstanding! The customer service always exceeds my expectation. the timeliness, professionalism and willingness to receive helpful ideas is encouraged. I appreciate knowing the maintenance department with Mikes's leadership is always consistent. Kim has added a level of class and open communication which is outstanding!

              Previous Review

              Review Author Icon

              Resident 273783

              Verified Resident ā€¢ 2015 - 2017

              1/18/2017

              Excellent, I am always treated with the utmost respect by Kelsey in the office and Mike and Tim in maintenance. Everything is kept up and the response time is very fast! they just updated the computers in the club house and updated the room!
                Manager

                1/18/2017

                The Grand Reserve at Eagle Valley
                Thank you so much for the positive feedback. We love to hear that you are happy with you choice to live at The Grand Reserve. I will share your positive comments with Kelsey, Mike and Tim. As always, please let us know if there is anything else we can do for you. Warm regards, Robin Property Manager

                Review 21 out of 304

                Share This Review

                March 2024

                Sun
                Mon
                Tue
                Wed
                Thu
                Fri
                Sat
                1
                2
                3
                4
                5
                6
                7
                8
                9
                10
                11
                12
                13
                14
                15
                16
                17
                18
                19
                20
                21
                22
                23
                24
                25
                26
                27
                28
                29
                30
                Beds

                0

                Baths

                0

                Share This Review