Review History for anonymous

Woodland Pointe


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anonymous

prospectiveVisited 2012

10/25/2012

Shady leasing agents and management. We applied for a unit here cause we were shown a model which looked great and they allow big dogs. We were careful not to hand over any deposit or money until after we saw the actual unit, but were told we could put the $300 down to HOLD it so no one else could take it till we saw it and if we changed our mind it was refundable. The actual unit was way in the back and faced the woods which didn't make us feel secure after reading this site about car break ins, etc. Especially since their free garages dont have power doors and I am pregnant, can't lift a garage door. The unit also varied a lot from the model, was very dirty and grungy. We decided after all the extra pet fees and lease fees it just wasn't worth it. We called right away to cancel only to speak to a very rude female manager, who said if we cancel we forfeit our deposit. We haven't even signed the lease yet! She said there's a 24hr time frame after we get approved that we can cancel and get our money back. Well we called the same day we received our approval letter, but now they are saying we are in the wrong and must forfeit the deposit when we haven't even moved in or signed a lease!!! I have spoken to two different female managers, both were extremely rude and basically said Sorry you're SOL because its in the fine print. I feel scammed and like this is extremely shady business practice. Renter beware, the deposit is not for damage, you forfeit it after 24 hours of getting approved. I will never recommend this place to anyone.

    Review 22 out of 81

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