Orchard Village Apartments
#8,024 #3 #82

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Orchard Village Apartments

115 Pineycliff Lane, Ballwin, MO 63021
(159 Reviews)

Reviews

(157)

3.6 rating

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159 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2023 - 2024

7/18/2024

Great Place!

The apartment I rented was great! The layout was very nice and the balcony was large enough to really enjoy! The amenities here are great as well. The central location is also great with everything you could possibly need within a mile of this place!

    Review Author Icon

    Lorna_B394

    Resident 2022 - 2023

    10/3/2023

    The OV has by far been the best apartment experience!

    Orchard Village is friendly and community oriented. The on site staff obviously care about the residents and the property is beautifully landscaped, the pool is stunning and the dog park is a special place especially for my dog and myself! I would recommend this property to anyone looking for a great place to call home!

      Manager

      10/3/2023

      Orchard Village Apartments
      Thank you very much for taking the time to leave an excellent rating. We really appreciate you. Please let us know what else we can do for you in the future.
      Review Author Icon

      mandapanda4230@gmail.com

      Resident 2022

      8/26/2022

      Moved back a second time

      Love this place so much that I just moved back into this beautiful community for a second time!! pet friendly, staff is super friendly and responds quickly to any issues or questions. Maintenance is quick and efficient to get any of your needs fixed! Very well lit at night. And the location is perfect! You will not be disappointed to live in this community.

        Manager

        9/8/2022

        Orchard Village Apartments
        Thank you!! We are so happy to have you back!! Please let us know if you need anything at all! We appreciate you choosing Orchard Village as your home (again!)
        Review Author Icon

        Cindy_M346

        Resident 2021 - 2022

        8/19/2022

        Safe place to live!

        This apartment “village” is its own small community within the larger one. It’s a mix of young and old, single and families. It feels like you are in your own small village. It just feels like a safe spot to live.

          Manager

          9/8/2022

          Orchard Village Apartments
          Thank you so much for your review! Please let us know if you need anything at all! We appreciate you choosing Orchard Village as your home!
          Review Author Icon

          shelbybert100@gmail.com

          Resident 2022

          8/16/2022

          Great Experience So Far

          The thing I am most impressed about with Orchard Village is the efficiency of their maintenance. They usually fulfill requests by the next day, compared to past complexes I’ve lived at that usually take over a month. The updated units are gorgeous and the environment feels very safe, I have no worries when walking my dog at nighttime.

            Manager

            9/8/2022

            Orchard Village Apartments
            Thank you so much for your review! Our maintenance team is the best of the best! Please let us know if you need anything at all! We appreciate you choosing Orchard Village as your home!
            Review Author Icon

            byrleycm@gmail.com

            Resident 2022

            8/16/2022

            Current Resident

            Living here has been great! They’re able to assist us in a quick manor due to a quick relocation for work. Maintenance is always fast when it comes to requests and the office has events constantly! The location is wonderful, not too close to downtown St. Louis but still within reach to all the amazing things to do here.

              Manager

              8/16/2022

              Orchard Village Apartments
              Thank you for your review!! We do have an all-star maintenance team ready to assist in any way! We really appreciate your residency here. Please let us know if you need anything at all!
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              lkuennen

              Resident 2022

              8/16/2022

              Live your best life!

              My family of four has only lived here a couple of months, but from the beginning Brittany in the office was so helpful answering questions. The grounds are well taken care of. The club house and pool is like a resort area with its zero entry pool, lots of flowers its a beautiful place to relax and unwind. They also have a great gym area. Their amenities are far beyond what most complexes have. We are happy we chose this place to come home to. It's also really nice to see so many walking the area, you know it's a safe place. We look forward to going to the events they host that we have heard about. Do not hesitate call Orchard Village your home.

                Manager

                8/16/2022

                Orchard Village Apartments
                Thank you for your review!! Brittany has been with us for multiple years and she loves helping this community in any way she can. Please let us know if you need anything! We appreciate you calling Orchard Village home!
                Review Author Icon

                anonymous

                Resident 2009 - 2022

                8/16/2022

                The Best place to live!

                We have lived here for 13 years and getting ready to sign another lease! We love this place! The staff is Awesome! The Maintenance staff is the best! The grounds are beautiful! Two ponds! Very safe area!

                  Manager

                  8/16/2022

                  Orchard Village Apartments
                  Thank you so much for your review! We appreciate your continued residency here! Please let us know if you need anything at all and we will be there!
                  Review Author Icon

                  Brecklynmoore

                  Resident 2021 - 2022

                  8/15/2022

                  Maintenance and customer service have been great to work with. Grounds are properly maintained throughout the year. Safe and comfortable community to live in. Overall a positive experience with Orchard Village.

                    Manager

                    8/16/2022

                    Orchard Village Apartments
                    Thank you for your review!! We appreciate you calling Orchard Village your home! Please let us know if you need anything at all!
                    Review Author Icon

                    Kaylee_Y

                    Resident 2022

                    8/15/2022

                    Amazing renovated space!

                    My roommate and I have lived here for a few months and we have only had great experiences. Everyone in the office has always been very friendly and helpful. The maintenance is always quick to fix any issue and keep us updated along the process. The apartment complex feels very safe with everyone always walking their dogs or plying with their kids outside. As a college student, I feel very safe here and enjoy the apartment I live in!

                      Manager

                      8/15/2022

                      Orchard Village Apartments
                      Thank you so much for your review! We appreciate your residency here! Please let us know if there is anything you need!
                      Review Author Icon

                      WildBill22

                      Resident 2021 - 2022

                      6/2/2022

                      NOISY! So loud here that I paid $4,140 fee to terminate my lease early!

                      I wish someone had provided a good review so that I could have saved money, time, and frustration so I'm doing this to help someone avoid a costly mistake. I was so unhappy here that I paid a penalty of $4,140 just to get out of there! If you are looking for a quiet, serene, peaceful home, do not choose Orchard Village Apartments. It is a very busy, noisy environment. You'll be surrounded by many sources of noise with the main one being the three adjacent apartments. These are very old buildings and there is no noise isolation. You'll hear every sound from the apartment next to you. It's so bad that I could hear my neighbor clear his throat. I could hear chanting from my neighbors. This complex is filled mainly with families with young children. If you have young children and you enjoy the sounds of children playing until 10:30 p.m. then you may not mind this place. If you don't mind your apartment sounding like you are in the middle of a playground, then you'll be much more at home here than I was. If you are an adult without children who enjoys a quiet environment or… See More>
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                        Ryandaugherty

                        Resident 2021 - 2022

                        1/22/2022

                        Orchard village has given my family a home away from home, and truly act as my family. Not only is it safe and quiet, but the club house staff makes you feel welcome and always throws amazing events! 10/10

                          Manager

                          2/2/2022

                          Orchard Village Apartments
                          So glad to hear you love your home and our many events! Thank you for the feedback...
                          Review Author Icon

                          Becky_D379

                          Resident 2020 - 2022

                          1/16/2022

                          Orchard Village Apartments has been a great place to live! Staff and the maintenance crew are wonderful. It is a safe community and I enjoy walking my dogs around the property. My dogs also enjoy going to the dog park.

                            Manager

                            2/4/2022

                            Orchard Village Apartments
                            @Becky_D379, thank you for taking the time to fill this out! We bet your pups love the bark park, we love your pups too!
                            Review Author Icon

                            dpb41@uakron.edu

                            Resident 2021 - 2022

                            1/7/2022

                            I would recommend this place to everyone!!!! It has been great for my husband and I. Our dogs love the dog park :) we’ve had a few issues with our pipes, but maintenance came ASAP to fix it. No questions asked!

                              Manager

                              2/4/2022

                              Orchard Village Apartments
                              Thanks for the feedback and glad maintenance took care of it quickly!
                              Review Author Icon

                              anonymous

                              Resident 2019 - 2021

                              9/6/2021

                              I love my community! The apartment manager is very attentive to the residents and that is important. They always have fun events planned for the residents which allows for getting to know your neighbors. Maintenance is great and always there for you. I’ve lived in many apartment committees and this by far is the best.

                                Manager

                                2/4/2022

                                Orchard Village Apartments
                                Happy to hear this. Glad we are beating your exepctations!
                                Review Author Icon

                                jfadams825

                                Resident 2018 - 2021

                                8/16/2021

                                Let me preface with the fact that the maintenance crew here are absolute rockstars, and the complex itself is pretty nice. The reason I would highly recommend you NOT live here is the management team and their corporate office. They are the most arrogant, ignorant, entitled lot of people I have ever had the misfortune of dealing with. They will harass and berate you much like Chinese Amazon companies for good reviews, constantly threaten you for fines etc. when it turns out it's your neighbors and their children for leaving toys/bikes etc. around. They will happen yo "forget" to adjust your rent if you ever have to put a pet down. If you ever leave a review like this they will threaten to evict you and basically do everything to make your timel left on your lease as miserable as possible, yet beg you to sign another one. Quite possibly the worst run complex out there. I would rather rent from a South City slumlord before renewing a lease here. If you value peace, rent from anywhere but here. The children are out of control and the management staff is insufferable. The only reason this got a single star is… See More>
                                  Manager

                                  2/4/2022

                                  Orchard Village Apartments
                                  Hello sir, I am sorry we have not met your expectation. Please email quality@michelsonrealty.com if you would like some resolution. Looking in our system, I believe you just renewed through 2023, so it is possible the team was able to help out with your concerns. If not, please use the email above and let us see what we can do to help. Thank you, Ashley-Regional Manager
                                  Review Author Icon

                                  Angela_M204

                                  Resident 2021

                                  7/16/2021

                                  I am a current resident at OV and have found that this is such a beautiful property and just a safe and wonderful place to live. Would highly recommend to any family looking to relocate! Customer service is top notch, lots of amenities and the location is perfect for anything you need!

                                    Review Author Icon

                                    Mcaples02

                                    Resident 2021

                                    7/15/2021

                                    There is an Amazing pool. Super friendly staff, that's always smiling. Twenty four hour workout space which is great for the weird hours I work. Maintenance is super prompt and responds incredibly quick.

                                      Manager

                                      2/4/2022

                                      Orchard Village Apartments
                                      Happy to see this! Thank you for the taking the time to fill this out.
                                      Review Author Icon

                                      Farah17

                                      Resident 2020 - 2021

                                      7/14/2021

                                      The best apartment to live. We came her from Boston without having enough time to see a lot of options. We chose Orchard Village and we’re really so lucky to live her. Friendly community, great stuff members, fast maintenance service with the best maintenance guys, amazing playground, cool swimming pools that you really love to go there every day, and they an event and party like every two weeks. Thank you Orchad Village for your great service.

                                        Manager

                                        7/15/2021

                                        Orchard Village Apartments
                                        Thank you for your honest review! We are fortunate for have you as a resident! If you have any suggestions for our next event, please let us know!
                                        Review Author Icon

                                        anonymous

                                        Resident 2008 - 2021

                                        7/10/2021

                                        Absolutely wonderful place to live. If you are a young professional, a family with kids or a retiree this complex is perfect. Fabulous staff and exceptional maintenance. Beautiful grounds and so many amenities. Highly recommend.

                                          Manager

                                          7/15/2021

                                          Orchard Village Apartments
                                          Thank you for your honest review! We are glad to hear how happy you are with Orchard Village!
                                          Review Author Icon

                                          aebielecki@gmail.com

                                          Resident 2019 - 2021

                                          7/8/2021

                                          Quiet, private, multicultural and diverse community with pristine common facilities (pool, fitness rooms,etc) spacious dog park and well maintained grounds. Maintenance requests responded to promptly. Happy here!

                                            Review Author Icon

                                            KLWeise

                                            Resident 2021

                                            7/5/2021

                                            I made a big change coming from a large house in the country to a smaller apartment in the city. I’m pleased that I chose Orchard Village as my new home. My apartment is cozy and the community is great. I love how close I am to everything yet I don’t feel like I live in a busy area.

                                              Manager

                                              2/4/2022

                                              Orchard Village Apartments
                                              Thank you for the review! We love that you are loving it!
                                              Review Author Icon

                                              Sterate626

                                              Resident 2018 - 2021

                                              7/5/2021

                                              I have lived here for three+ years now and love it! The staff have gone above expectations whenever I have needed something. Maintenance takes less than 24 hours to complete something. I also love the fact that they know who I am and always greet me by my name. Makes this place feel like home.

                                                Review Author Icon

                                                Olson01

                                                Resident 2021

                                                7/5/2021

                                                The property is very beautiful, quiet, and peaceful. The only aesthetic complaint I would have is the lack of hiding wires/lines for cable/internet to the Apts and a couple out dated balconies but with deco can be overlooked. The amenities leave no one wanting, as they offer much more than places I’ve lived in the past. Property staff is friendly, and maintenance has been very quick to respond to any requests. Overall — Great place to be!

                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2020 - 2021

                                                  5/6/2021

                                                  I currently live at Old Orchard and have a rodent(s) living within my walls and ceiling. I started putting in maintenance requests in July of 2020 to get the issue resolved, to which the response was to place a trap on my back patio. The trap wasn't even set, it was simply placed on my patio and inside contained an UNOPENED package of peanut butter crackers and then zero follow up to the issue. The next few months the issue gets ignored while I put in multiple other requests for the same problem, since I can hear this thing scratching my walls and ceiling every day. I left emails, voicemails and finally called their corporate office before I got an actual maintenance member to address it again. So what did they do? They left a high pitch frequency device in my kitchen to drive the squirrel out. They said you wouldn't be able to hear it, but myself, my dog and my new born child all can hear it very well (My dog especially loves it). Again, zero follow up, so here we are 2 weeks later with this device still in my kitchen and the squirrel happily nesting away… See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Dogwood

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    Birch

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Magnolia

                                                    2 Beds, 1 Bath

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    A+

                                                    Review Ratings

                                                    Noise

                                                    5.0

                                                    Grounds

                                                    5.0

                                                    Safety

                                                    5.0

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    5.0

                                                    Neighborhood

                                                    5.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    D

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    C

                                                    Percentage of reviews responded to

                                                    50.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    0 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer and Dryer Included in Apartment Home
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • cat Allowed
                                                      Restrictions: Your furry friend will have a "paw some" time at Orchard Village with our pet-friendly features! Don't forget to stop in for a treat in our clubhouse. Pets Welcome Upon Approval. In apartments there is a weight limit of 60 pounds, there is no weight limit in townhomes. 2 pets allowed per home. No aggressive breeds. Pet Amenities: Bark Park Free Pet Treats Pet Waste Stations Regular Pet Events. Pet Limit: 1
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                                                    • dog Allowed
                                                      Restrictions: Your furry friend will have a "paw some" time at Orchard Village with our pet-friendly features! Don't forget to stop in for a treat in our clubhouse. Pets Welcome Upon Approval. In apartments there is a weight limit of 60 pounds, there is no weight limit in townhomes. 2 pets allowed per home. No aggressive breeds. Pet Amenities: Bark Park Free Pet Treats Pet Waste Stations Regular Pet Events. Pet Limit: 1
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                                                    Other
                                                    • Air Conditioner
                                                    • Balcony
                                                    • Business Center
                                                    • Cable & Satellite
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Courtyard
                                                    • DishWasher
                                                    • Fitness Center
                                                    • High-Speed Internet
                                                    • Kitchen Pantries
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • Playground
                                                    • Pool
                                                    • Refrigerator
                                                    • Tennis Court
                                                    • Window Coverings
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                                                    Leasing

                                                    Are you looking for the best apartment living in Manchester, Missouri? You've found it at Orchard Village. We are a beautifully landscaped community in a convenient location. Enjoy the many shopping, fine dining, and entertainment options close by. Only a few minutes away is Highway 141, so you never have to worry about getting where you need to be.
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Michelson Realty

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                                                    Communities
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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 159 number of votes by renters, Orchard Village Apartments is currently rated 3.6 out of 5 stars.
                                                    Orchard Village Apartments is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Orchard Village Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Orchard Village Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Orchard Village Apartments is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Orchard Village Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Orchard Village Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 50% of their community reviews in the past year.
                                                    Managers have replied within 0 days to their community reviews in the past year.
                                                    Michelson Realty
                                                    cat Allowed
                                                    Restrictions: Your furry friend will have a "paw some" time at Orchard Village with our pet-friendly features! Don't forget to stop in for a treat in our clubhouse. Pets Welcome Upon Approval. In apartments there is a weight limit of 60 pounds, there is no weight limit in townhomes. 2 pets allowed per home. No aggressive breeds. Pet Amenities: Bark Park Free Pet Treats Pet Waste Stations Regular Pet Events
                                                    Pet Limit: 1
                                                    dog Allowed
                                                    Restrictions: Your furry friend will have a "paw some" time at Orchard Village with our pet-friendly features! Don't forget to stop in for a treat in our clubhouse. Pets Welcome Upon Approval. In apartments there is a weight limit of 60 pounds, there is no weight limit in townhomes. 2 pets allowed per home. No aggressive breeds. Pet Amenities: Bark Park Free Pet Treats Pet Waste Stations Regular Pet Events
                                                    Pet Limit: 1
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2.5 Baths

                                                    Contact Property

                                                    Orchard Village Apartments

                                                    July 2024

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                                                    Baths

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                                                    Orchard Village Apartments is an apartment in Ballwin in zip code 63021. This community has a 1 - 3 Beds, 1 - 2.5 Baths Nearby cities include Manchester, Town and Country, Valley Park, Ellisville, and Chesterfield.

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