Retreat at Seven Trails
#8,551 #4 #99

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Retreat at Seven Trails

500 Seven Trails Drive, Ballwin, MO 63011
(139 Reviews)
$1,015 - $1,935/mo
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Move-In Specials

Leasing Specials Available! Call us today for more information!

Floor Plans & Pricing

1 Bedroom

The Aspen

1 Bed, 1 Bath | 695 - 909 sq. ft.

$1,015 - $1,116

3 Available Units

See Floor Plan Details

2 Bedrooms

The Breckenridge

2 Beds, 1 Bath | 862 - 1,023 sq. ft.

$1,153 - $1,860

3 Available Units

See Floor Plan Details

The Keystone

2 Beds, 1 Bath | 1,175 - 1,189 sq. ft.

$1,173 - $1,839

3 Available Units

See Floor Plan Details

The Tahoe

2 Beds, 1.5 Baths | 1,300 - 1,648 sq. ft.

$1,647 - $1,782

3 Available Units

See Floor Plan Details

The Vail

2 Beds, 2 Baths | 1,353 - 2,000 sq. ft.

$1,350 - $1,771

2 Available Units

See Floor Plan Details

3 Bedrooms

The Alpine

3 Beds, 1.5 Baths | 1,616 - 1,646 sq. ft.

$1,808 - $1,935

3 Available Units

See Floor Plan Details

Alpine Plus

3 Beds, 2.5 Baths | 1,948 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

14 days

View Community Timeline
View Community Timeline

Retreat at Seven Trails Reviews

(137)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident 2022 - 2023

6/28/2023

Living the good life

Living here has been a pleasure. Gina, Heather, and Alisha have helped me in every way that I’ve needed since the moment I’ve arrived. The rest of the staff including the men who work on the units are really nice and do a great job.… See More>
    Manager

    7/12/2023

    Retreat at Seven Trails
    Thank you for taking the time to share your positive experience living here. We're thrilled to hear that Gina, Heather, and Alisha have been able to assist you in every way possible since your arrival. Our entire staff takes pride in providing excellent service and we're happy to hear that you've had a great experience with our maintenance team as well. We agree that the location is fantastic and we're glad it's been convenient for you. Please don't hesitate to reach out if you need anything else in the future.
    Review Author Icon

    anonymous

    Resident 2023

    3/29/2023

    Great Community and Staff!

    My experience so far with this place has been unbelievably amazing! Just moved in a couple weeks ago so haven’t fully settled in yet but enough to where I think I can share my opinion. First, the staff and front office people are incredibly nice… See More>
      Manager

      4/1/2023

      Retreat at Seven Trails
      Thank you so much for your kind words, Anonymous. We appreciate you taking the time to share your enjoyable experience with us here at The Retreat At Seven Trails. Our dedicated team counts ourselves lucky for residents like you, and we're happy knowing you're satisfied. We're here for you, so don't hesitate to stop by.
      Review Author Icon

      anonymous

      Resident 2017 - 2021

      4/13/2021

      These guys... it is hard to even give one star at this point. The only rules that apply are the ones they profit from and we're tired of the "tape and wire" fixes by maintenance, the terrible poor office attitude and management of the office.… See More>
        Manager

        4/15/2021

        Retreat at Seven Trails
        Thank you for your feedback. We always aim to deliver a great experience-we take resident reviews very seriously, as they help us continue to provide excellent service and understand areas where we can improve. We'd love to discuss your concerns in more detail, but unfortunately, we don't know who you are. Please feel free to message me privately at residentservicesMO@monarchinvestment.com so we can discuss. Again, thank you for your feedback.
        Review Author Icon

        anonymous

        Resident 2020 - 2021

        4/12/2021

        Pretty shady that my bulletin post warning other townhome tenets that management may not have put the correct filter into their furnace...or may not have put it in correctly at all...was denied by the moderator of the Monarch app. I have receipts for all of… See More>
          Manager

          4/12/2021

          Retreat at Seven Trails
          Hi Kelsie, we apologize if the wrong filter was placed in your apartment and we would be more than happy to correct it if you want to call the office and let the team know! The bulletin board is for community announcements and general statements regarding the community. If you have any maintenance issues please reach out to the office and we will take care of it. A member of our leasing staff has reached out to you this morning regarding your post please let us know if there is anything else we can help you with.
          Review Author Icon

          Jtetheredge19881988

          Resident 2021

          3/7/2021

          I just recently moved in but so far, everything has been excellent. The apartment is clean, spacious and incredibly nice overall. The service team was on-time and very friendly when installing my washer/dryer. All of the neighbors have been very kind and helpful as well.… See More>
            Manager

            3/8/2021

            Retreat at Seven Trails
            Hey there! Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us here at Retreat at Seven Trails. We count ourselves lucky for residents like you. We hope you enjoy your new home!
            Review Author Icon

            anonymous

            Resident 2019 - 2020

            4/9/2020

            Broken stove exhaust fan for over 3 months. Broken dishwasher for over a week. I was informed that these are not urgent repairs and that they will get to them when they get to them. Management is TERRIBLE! Maintenance is TERRIBLE. Especially --------------. She is… See More>
              Manager

              4/16/2020

              Retreat at Seven Trails
              Thank you for reaching out to us. For the health and safety of our residents and maintenance team during this difficult time, we are trying to limit contact. We sincerely apologize for any inconvenience you may have experienced due to this. If there is anything we can do to improve your opinion of us, please don't hesitate to reach out.
              Review Author Icon

              John_M459

              Resident 2019

              10/24/2019

              There is perfect peace where I live at the Retreat at Seven Trails. I Love walking in this community, living next to the Doggy Park. My apartment backs up to the courtyard. Peaceful! The entire staff is very friendly and attentive to my needs as… See More>
                Manager

                12/6/2019

                Retreat at Seven Trails
                We are so glad to hear that you are loving your home at Retreat at Seven Trails! Our staff works hard to make sure all of our residents are happy here. If you ever need anything, just reach out to us!
                Review Author Icon

                Rebekah_S806

                Resident 2016 - 2019

                4/6/2019

                I have been with Seven Trails for close to 3 years and love it! The staff is always so helpful & kind. Maintenance is always checking in to see how things are & if I need anything. It is in a great location. We love… See More>
                  Manager

                  10/1/2019

                  Retreat at Seven Trails
                  Hi Rebekah, thank you so much for the review for The Retreat at Seven Trails Apartments! We are so happy to hear you love living here and continue to renew year after year! Please contact the office for anything!
                  Review Author Icon

                  Jazz Bolden

                  Resident 2015 - 2019

                  3/6/2019

                  The first couple of years was okay, but the last year was a nightmare. Through out the 4 years my apartment kept flooding, at least 2 to 3 times a year. During the last year my apartment was over run with roaches (due to the… See More>
                    Manager

                    3/6/2019

                    Retreat at Seven Trails
                    Hello, Jazz. We are sorry to hear about your troubles in our community. We take issues like this very seriously, please reach out to our property manager directly at stmomanager@monarchinvestment.com if you are still experiencing any of these problems.
                    Review Author Icon

                    anonymous

                    Resident 2018

                    10/23/2018

                    I have nothing positive to say about the staff at Seven Trails. I loved my actual apartment, 909 sq ft 1 bedroom apartment. Almost unheard of. But the staff was so rude, their policies are ridiculous. Every other month they come in and do a… See More>
                      Manager

                      12/12/2018

                      Retreat at Seven Trails
                      Hello. We are sorry to hear that you were not happy with your stay in our community. The safety of all our residents is a top priority, which can lead to frequent inspections. We apologize for any inconvenience this may have caused you. Please reach out to our staff directly if there is anything we can do to rectify this for you.
                      Review Author Icon

                      anonymous

                      Resident 2017 - 2018

                      7/11/2018

                      Let's me first tell you about how AWFUL the front staff are.. especially -------.. the property manager needs to complete fire everyone and start over.. My husband and i have lived in the community since 2017, and it's been the worst mistake we've ever made..… See More>
                        Manager

                        7/23/2018

                        Retreat at Seven Trails
                        Thank you for taking the time to leave a review. We apologize that your experience in our community has taken such a drastic turn for the worse. We do our very best to address any maintenance issues that come up in a timely manner and as completely as possible. We take the safety of our residents very seriously and cooperate with the local police department, who do routinely patrol our community. Please contact us directly at the office to address and issues or concerns you may still have with your apartment.
                        Review Author Icon

                        anonymous

                        Resident 2017 - 2018

                        6/28/2018

                        The prompt as you begin to write the review here is "I love this community because...", truth be told I do not love this community. When I moved in, the office staff seemed very nice, it was probably due to the fact that they had… See More>
                          Manager

                          7/2/2018

                          Retreat at Seven Trails
                          Hello, anonymous. We apologize that you have had a bad experience in our community. We always strive for the best customer service, and are sorry to have fallen short of your expectations. Please feel free to contact us directly at residentservices@monarchinvestment.com to address any issues you may still have.
                          Review Author Icon

                          anonymous

                          Resident 2014 - 2017

                          10/31/2017

                          I lived in this complex for a few years because of it's convenient location. I did not particularly enjoy my stay for a variety of reasons: 1) Parking is a nuisance. Most of the time, I had to park a building away, sometimes two, which… See More>
                            Manager

                            11/10/2017

                            Retreat at Seven Trails
                            I am sorry that you were unsatisfied with your residency here. We apologize for any inconveniences or difficulties you experienced during your stay here. Please let us know if there is anything we can do for you.
                            Review Author Icon

                            Dan Campbell

                            Resident 2013 - 2015

                            1/7/2016

                            By far the worst apartments I ever had to live in. Rude and inattentive staff, overpriced apartments with no new amenities, dog crap everywhere, pools not cleaned regularly, can hear everything in other apartments and smell what they are cooking. Decks are in… See More>
                              Manager

                              11/14/2016

                              Retreat at Seven Trails
                              Hi, Dan. I'm sorry that your experience here was unsatisfactory. Our community was bought by a new management company in February 2016. We encourage you to visit our community again if you are looking for a new home.
                              Review Author Icon

                              asvitnev

                              Resident 2011 - 2012

                              9/25/2015

                              This is by far the worst business that I have ever had to deal with. The staff were rude and unhelpful.

                                Manager

                                11/18/2016

                                Retreat at Seven Trails
                                Our community was bought by a new management company in February 2016. We encourage you to visit our community again if you are looking for a new home.
                                Review Author Icon

                                anonymous

                                Resident 2013 - 2015

                                12/19/2015

                                The apartment complex is in a great neighborhood. However the main road that runs through the apartment complex is busy so it's a bit noisy as everyone including people who don't live in the complex uses it as a cut through which is very undesirable.… See More>
                                  Review Author Icon

                                  anonymous

                                  Resident 2014 - 2015

                                  6/25/2015

                                  The apartment management is rude and was unwilling to work with us from the very beginning of our lease. Initially, they gave us the wrong size unit and said that the one we contracted for was unavailable. We had to move in… See More>
                                    Review Author Icon

                                    xxxPissedOffxxx

                                    Resident 2014 - 2015

                                    5/19/2015

                                    This place doesn't even deserve a one star rating. If I could, I would give them zero stars. This place is the most disgusting, unsanitary, unclean, a**hole infested neighborhood and management I have ever lived in, in my whole entire life. I'm in arrest to… See More>
                                      Review Author Icon

                                      cww1013

                                      Resident 2014 - 2015

                                      3/19/2015

                                      I enjoy living at this apartment complex. When our lease ended, the office staff and property manager were more than helpful with transferring us to a townhouse from an apartment. The grounds are well kept and the maintenance team is great. One of our biggest… See More>
                                        Review Author Icon

                                        schnipm

                                        Resident 2014 - 2015

                                        1/23/2015

                                        I'm almost at the sixth-month point in my thirteen-month-long lease, a lease which I will definitely extend. When I checked out area apartments in May of 2014, anticipating a move from Denver, Colorado to Ballwin, Missouri on August 1, 2014, Laurie White, the leasing agent who… See More>
                                          Review Author Icon

                                          prospres14

                                          prospectiveVisited 2014

                                          4/21/2014

                                          Upon touring this complex, I found it to be poorly maintained. While finishing up back at the office a resident came in requesting to speak to the property manager. His refirgerator had gone out and all of his groceries were lost, he said they were… See More>
                                            Review Author Icon

                                            Resident 51504

                                            Verified Resident 2014

                                            2/11/2014

                                            The community looks fine, and that is what attracted me in the first place. Once moved into the apartment, however, it looks a bit older than expected. Among the apartments that I have lived over the past few years it is one of the very… See More>
                                              Review Author Icon

                                              Resident 26973

                                              Verified Resident 2013 - 2014

                                              2/11/2014

                                              I am so happy to be here! Neighbors are cordial, living near the park is delightful and the grounds are well maintained. The Management staff is always accessible and helpful. I am 5 mins away from anything I might need--mall, groceries, cleaners, auto… See More>
                                                Manager

                                                8/11/2013

                                                Retreat at Seven Trails
                                                Thank you for taking the time to share about your experience. We're happy to hear you're pleased.
                                                Review Author Icon

                                                Resident 49757

                                                Verified Resident 2014

                                                1/28/2014

                                                The staff are top notch and very responsive. The complex itself shows its age and poor quality craftsmanship in their maintenance years ago, but it's an affordable apt complex, not a high end one. I'd like to see management monitor the condition of… See More>
                                                  Manager

                                                  1/31/2014

                                                  Retreat at Seven Trails
                                                  Thank you for your review and recommendation. We're happy to hear that you feel our service is top notch. We appreciate your feedback regarding the common areas and we'll definitely look into making improvements. Feel free to drop us a line or give us a call anytime when you see something that you feel should be addressed. We do normal inspections but always appreciate feedback too. Thanks.
                                                  Review Author Icon

                                                  Resident 48094

                                                  Verified Resident 2009 - 2014

                                                  1/20/2014

                                                  The only complaint I have is neighboring neighbor has a dog and does not clean the poop in the yard by my car. There needs to some kind of patrol of someone to check lighting and landscaping around the buildings. I am very glad that… See More>
                                                    Manager

                                                    1/21/2014

                                                    Retreat at Seven Trails
                                                    Thank you for taking the time to provide your comments regarding the community. We'll make sure to send out a notice regarding cleaning up after pets. We do have regular inspections of lighting and landscaping but that being said should you notice something please feel free to bring it to our attention in the Leasing Office.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    • Off Street Parking Available
                                                    Other
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Basketball Court
                                                    • Billiards Room
                                                    • Built-In Wet Bar
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Flexible Monthly Rent Payments with Flex Rent
                                                    • Free Weights
                                                    • Home Purchase Protection Program
                                                    • Lake with Water Feature
                                                    • Large Closets
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Racquetball Court
                                                    • Recreation Room
                                                    • Sundeck
                                                    • Tennis Court
                                                    • View
                                                    • Window Coverings
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                                                    Leasing

                                                    Retreat at Seven Trails Apartments is an apartment community in Ballwin, MO with 1, 2, and 3 bedroom apartments and townhomes. We combine quality apartments, wonderful location, and excellent management to create a great rental experience. Our residents can use Manchester Road and I-64 to explore West St. Louis County. Retreat at Seven Trails Apartments is owned and managed by Monarch Investment and Management Group. We are proud to provide wonderful apartment rentals in Ballwin, MO. Our staff is here to serve you and create an enjoyable rental experience. Welcome home!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Monarch Investment & Management Group

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 139 number of votes by renters, Retreat at Seven Trails is currently rated 3.5 out of 5 stars.
                                                    Retreat at Seven Trails is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Retreat at Seven Trails is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Retreat at Seven Trails is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Retreat at Seven Trails is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Retreat at Seven Trails is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Retreat at Seven Trails is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 14 days to their community reviews in the past year.
                                                    Monarch Investment & Management Group
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 1.5 Baths
                                                    3 Beds, 2.5 Baths
                                                    Leasing Specials Available! Call us today for more information!

                                                    Contact Property

                                                    Retreat at Seven Trails

                                                    April 2024

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                                                    Retreat at Seven Trails is a 695 - 2,000 sq. ft. apartment in Ballwin in zip code 63011. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,015 - $1,935. Nearby cities include Manchester, Town and Country, Valley Park, Ellisville, and Chesterfield.

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