Willows on Weidman
#15,061 #5 #217

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Willows on Weidman

414 Point Return Drive, Ballwin, MO 63021
(68 Reviews)
$856 - $1,247/mo

Reviews

(67)

3.2 rating

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68 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2021 - 2023

9/1/2023

This place sucks

The manager of this complex, Joseph, clearly doesn't care about his job, the residents, or our community. Two thumbs down all the way. Don't expect to get treated better for staying here or signing on for a longer lease either! They give deals to new residents but returning get absolutely screwed. There also seems to be quite a bit of bias going around when it comes down to who is and isn't being offering deals / incentives to resign.

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    anonymous

    Resident 2020 - 2022

    7/31/2023

    Horrible apartments

    Where do i begin? I lived here for 2 years and it was the worst 2 years of my life. Between the crackheads they let live next to you, to the broken washing machines and dryers, this place is the WORST. The stairs up to your apartment are dirty and falling apart, the apartment itself is falling apart and infested with brown recluse spiders, the doors and windows aren’t sealed properly, parking is a nightmare, the pool is always gross, and i could go on. DO NOT pick a top floor apartment with a loft, they do NOT cool down and it feels like satans gooch up there. The showers are moldy and gross, and we loved the entire time without a working dishwasher. Management will threaten to tow your car but won’t do anything about vehicles that have sat for months/years without moving. if you want to hate your life, then move here. oh and the prices are OUTRAGEOUS, like literal THEFT.

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      anonymous

      Resident 2015 - 2021

      9/19/2021

      I originally moved here in 2004 moved away in 08 then returned in 2015 because of the great location. During my time back my air conditioner has went out 4 times. The maintenance men did eventually fix it. It keeps happening though. It just recently went out again. I recently came home from work and seen the maintenance men sitting on their maintenance carts in a bush area talking. I was frustrated because I have things in my apartment still not fixed after a month of being in progress. It seems wait time is getting longer and longer when it comes to maintenance. It's always dog poop and half smoked cigarettes by the steps and in the grass. My neighbors love smoking weed on their 3rd level patio thats on the roof. That's not what I want my 10 year old to see coming home after school. It's just becoming ridiculous. The location is perfect for me and school district is great but if these things keep happening I may consider other places to live.

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        anonymous

        Resident 2020 - 2021

        9/16/2021

        Roaches. Bugs. Mold. Black mold. Stairs are falling apart. Nothing is up to date. Not so livable. There's no upkeep of this place besides landscaping. It's a great location but this place needs to be inspected for health and safety of the inside and outside

          Updated Review

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          bob@bobbymo.com

          Resident 2006 - 2021

          6/23/2021

          I have been a resident for over 25 years. I like the view along Weidman into the complex. It feels like I'm not living in a large city. It's very comforting and relaxing. The easy access to all of the businesses along Manchester is great! Also, management and maintenance are easy to work with too. 25 year resident must say something...

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            Lonni_S

            Resident 2020

            1/29/2020

            Just moved in. Staff has made move-in easy, and have been very helpful/fast with minor repairs needed. Everyone has been very kind and friendly, housekeeping did a thorough job and maintenance is so fast but thorough. We are happy to be here and looking forward to the years to come

              Manager

              2/6/2020

              Willows on Weidman
              Hi Lonni, Thank you for taking the time to leave such a positive review, we really appreciate your feedback! We are happy to know that your move-in process was smooth and that maintenance has been quick to respond to your needs. Please let us know if there are any other ways that we can improve our service so that we can keep you as a resident for as long as possible! Don't forget we reward for referrals! Best regards, The Team at Willows on Weidman
              Review Author Icon

              anonymous

              Resident 2019

              5/17/2019

              My girlfriend and I really loved this place when we moved in. Joseph was the one that we contacted to view the apartment and was there when we moved in. He was great! I am not sure if he still works there, though. The apartment itself is nice. No water pressure in the bathroom sink, though. I gave a one star for grounds because the fitness center is DISGUSTING. I don't think they have ever cleaned it. There are dead flies all over the bathrooms. There has never been any soap in the women's bathroom since I moved in. The men's has no paper towels. Women's is always out of toilet paper. And like I said, dead bugs and flies everywhere!! I feel gross just walking past the bathrooms. Workout equipment has never been wiped down. There is trash all in the woods outside. Just really not well kept. Our lease is about to be up and they are saying they are going to charge us more because you don't just get to renew your lease. It is bogus. Also there are so many potholes on the entrance road. Looking elsewhere to live.

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                Resident 596922

                Verified Resident 2018 - 2019

                1/25/2019

                It started out great. Then we had some new neighbors move in and they liked to smoke. No big deal, except the smell radiated into our apartment, making one room unusable, and leaving the rest or the apartment smelling like weed. We brought the situation up to management and my wife was offered a deodorizer instead of a real solution. I had to send multiple emails over 2 weeks just to get a response.

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                  Resident 590358

                  Verified Resident 2016 - 2019

                  1/7/2019

                  It was good and everyone very nice very helpful when you need something . The store and the school are nearby it good place to live and the rent reasonable price and my apartment one bedroom is big compare other place

                    Manager

                    1/8/2019

                    Willows on Weidman
                    Wow, thank you for your kind words! We are happy to hear that you are loving your home and the location of our beautiful property. Please do not hesitate to reach out if you need anything. We hope you have a great rest of your day. - The WOW Team
                    Review Author Icon

                    Resident 588915

                    Verified Resident 2018 - 2019

                    1/2/2019

                    We just moved in but so far we really like the staff and community. The move in was super easy. Everyone so far has been really nice and very helpful with information. I will update as we are here longer.

                      Manager

                      1/2/2019

                      Willows on Weidman
                      Thank you for your positive review! We are happy to hear you are enjoying your home and appreciate your feedback. Please do not hesitate to reach out if you need anything. Have a great rest of your day. - The WOW Team
                      Review Author Icon

                      Resident 587397

                      Verified Resident 2018

                      12/26/2018

                      This place is exactly what you would expect for the cost. It's comfortable, it's safe, it's in a good location, but it's not what you would call flashy. It's a good place to start until you're ready to upgrade.

                        Manager

                        12/31/2018

                        Willows on Weidman
                        Thank you for your positive review. If there is anything we can do to help improve your experience, please do not hesitate to reach out. Thank you and have a great rest of your day. - The WOW Team
                        Review Author Icon

                        Resident 579974

                        Verified Resident 2018

                        12/5/2018

                        Not sure yet. I just moved in. I hope I like the apt. since the first one bdr. I wanted was disgusting. Was not cleaned, and rusted out hinges on the doors, window was not tight when shut, a big hole in the linen closet door, broken bathroom drawer, the bathroom was filthy, etc.

                          Review Author Icon

                          Resident 578724

                          Verified Resident 2018

                          12/3/2018

                          The leasing manager, Joseph, was awesome to work with. After specifying my requirements, he didn't try to push me up to the next apartment level. During the tour, he was glad to answer any questions I had, and generally speaking had an amazing attitude. During the signing process, he let me take all the time I need to read through the contract, and he helpfully summarized when I was confused. After receiving my keys, I found the apartment to be in excellent condition, with only one or two minor complaints, and seeing as how I put in maintenance requests for those a couple of days ago and they are fixed now, I am quite happy with my new place. A few minor complaints: my particular apartment did not have overhead lighting in the Living Room or Master Bedroom, and now we are having to use lamps. It is effective, but running long extension cords to power things like alarm clocks and phone chargers is a bit annoying. The loft itself is fantastic to be up in and sleep in. Laundry facilities are quite nice, though a little expensive at 3.50 a load, but they have card readers, as well as… See More>
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                            Resident 574644

                            Verified Resident 2018

                            11/23/2018

                            The office staff can't do much for you unless it's putting in maintenance ticket. Even then they can't give you a time. Often they will decide to so surprise maintenance without much warning. Late fees are horrible. It's an ok place to live, but not worth the rent

                              Review Author Icon

                              Resident 572890

                              Verified Resident 2016 - 2018

                              11/19/2018

                              For the money that you will pay you might make sure to know how old your appliances and carpet are before signing a lease. Have them paint the apartment with a good quality paint that won't mark up easily and that can be wiped clean easily. Keep all your service requests and take before and after pictures.

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                                Resident 571310

                                Verified Resident 2013 - 2018

                                11/14/2018

                                Very safe place to live with a family. Proper maintenance all over the year.Proper communication of maintenance schedule. Fun parties for all season.Pet friendly. Nice neighborhood. We love this apartment.

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                                  Resident 569123

                                  Verified Resident 2018

                                  11/9/2018

                                  The staff were friendly during the process, and with the issues I had upon move in, which they were quick to fix. I was looking for apartments that had laundry units, but I wasn't upset by their public laundry room because it takes debit and credit, so I don't have to worry about coins. I'm on a bottom ground level, which requires stairs, but there was another way around to a side porch that I was able to use to move furniture.

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                                    Resident 561623

                                    Verified Resident 2018

                                    10/24/2018

                                    Seems like a solid community. You are close to everything but in a place where it doesn't feel too busy. Neighbors are very friendly and the management is super helpful. You don't really hear other neighbors through the walls.

                                      Manager

                                      10/26/2018

                                      Willows on Weidman
                                      Thank you for your positive review! We are so happy to hear that you are enjoying your home and we appreciate your feedback. Please do not hesitate to reach out if you need anything. Have a great rest of your day. - The WOW Team
                                      Review Author Icon

                                      Resident 544138

                                      Verified Resident 2013 - 2018

                                      9/17/2018

                                      Beautiful place to live! The pool is great and makes you feel like you are at a resort! The staff is fantastic and always ready to smile and attend to your needs. The location is perfect for schools and every shopping store or restaurant needed. The school bus is only 1/2 block away.

                                        Manager

                                        9/17/2018

                                        Willows on Weidman
                                        Thank you for your positive review! We are happy to hear that you are enjoying your home and we appreciate your feedback. Please do not hesitate to reach out if you need anything. Thank you and have a great rest of your day! - The WOW Team
                                        Review Author Icon

                                        Resident 532168

                                        Verified Resident 2018

                                        8/24/2018

                                        Apartment is great, but we were told that the person who had previously lived in our apartment was not a smoker. Upon move in, there was a strong smell of smoke and there has been nothing done to try to combat this.

                                          Review Author Icon

                                          Resident 524030

                                          Verified Resident 2017 - 2018

                                          8/7/2018

                                          I had roaches for over 6 months that we're there prior to my move in. Filled out many traits that needed to be attended to on my love in sheet some that are still not done.i have had my daughters toys stolen from my porch and laundry from the laundry room. The AC never fully functions resulting in an outrageous Energy bill.

                                            Manager

                                            8/14/2018

                                            Willows on Weidman
                                            Thank you for your candid review. We are sorry to hear that we are not currently meeting your expectations and we appreciate your feedback. If you would like to discuss this further please reach me directly at manager@wowapts.com. I look forward to hearing from you. Thank you and have a great rest of your day. - The WOW Team
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                                            Resident 523708

                                            Verified Resident 2018

                                            8/6/2018

                                            Wonderful, Jessica and Joseph went above and beyond to make sure move in was smooth as possible! They made sure we had everything to go, especially since we came in last minute, you guys are awesome! The only thing i would say is the maintenance people did leave paint jugs in the apartment but no harm done!

                                              Manager

                                              8/14/2018

                                              Willows on Weidman
                                              Thank you for your positive review! We are happy to hear that you are enjoying your home and we appreciate your feedback. Please do not hesitate to reach out if you need anything. We hope you have a great rest of your day! - The WOW Team
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                                              Resident 504744

                                              Verified Resident 2008 - 2018

                                              6/25/2018

                                              We have lived here for 10 years and have seen the growtth of the complex- from appearance to management .The diversity of tthe community makes it a great place to interact and learn from our neighbors many new and interesting ways to live

                                                Manager

                                                6/25/2018

                                                Willows on Weidman
                                                Thank you for your positive review! We are happy to hear that we are meeting your expectations and appreciate your feedback. Please do not hesitate to reach out if you need anything. Thank you and have a great rest of your day! - The WOW Team
                                                Review Author Icon

                                                Resident 498695

                                                Verified Resident 2017 - 2018

                                                6/11/2018

                                                Ask other renters about complex. Maintenance and staff are nice but are slow to respond or don't call back at all. I like this location that is a happy place to live. My lightscoutside in the parking lot are still not fixed. Its been several weeks. My a\c has been out 5 day now. "We'll get you a small window a.c. later on today! Cuts 95 degess tiday + humidity! They just don't care. " well get someone over there by noon" it's been 5 days!!!

                                                  Manager

                                                  6/14/2018

                                                  Willows on Weidman
                                                  Thank you for your candid review. We are sorry to hear that we are not currently meeting your expectations and appreciate your feedback. If you have any additional information you would like to offer, please contact me directly at manager@wowapts.com. Thank you and have a great rest of your day. - The WOW Team
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2018

                                                  6/3/2018

                                                  The apartments and surrounding areas are nice but the maintainance personell are extremely rude. They get in your face yelling acting like drill Sergeants. They are extremely unproffesional and have no customer service skills/ manners. The man who yelled at me said he was head of maintainance and i believe his name was jerri whilers? (Possible spelling off) He started touching our personal belongings and raising his voice. 100% unacceptable. Do not waste your time here! You can find much much better!!!

                                                    Manager

                                                    6/4/2018

                                                    Willows on Weidman
                                                    Thank you for your candid review. We are sorry to hear that we are currently not meeting your expectations and appreciate your feedback. I would very much like to speak with you to get a greater insight as to your review. Please contact me directly at manager@wowapts.com. Thank you and have a great rest of your day. - The WOW Team

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    $882

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

                                                    $856

                                                    See Floor Plan Details

                                                    2 Beds, 2 Baths

                                                    $1,067

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    D
                                                    D

                                                    Renter Ratings

                                                    C-

                                                    Review Ratings

                                                    Noise

                                                    3.0

                                                    Grounds

                                                    1.5

                                                    Safety

                                                    1.5

                                                    Office Staff

                                                    1.5

                                                    Maintenance

                                                    1.0

                                                    Neighborhood

                                                    4.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    C

                                                    Number of reviews in the past 365 days

                                                    2

                                                    Manager’s Review Engagement

                                                    F

                                                    Percentage of reviews responded to

                                                    0.00%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info

                                                    Leasing

                                                    Our apartment home floor plans here at Willows on Weidman feature all-electric one, two and three-bedroom garden and loft-style units. Our loft-style apartment homes feature two full bathrooms in addition to an abundance of living & closet space, not to mention additional outdoor space and storage. Your fully equipped kitchen will feature a cook-top range, frost-free refrigerator, dishwasher, garbage disposal and lots of cabinets & counter space!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Stone Creek

                                                    B-
                                                    B-
                                                    Communities
                                                    25

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 68 number of votes by renters, Willows on Weidman is currently rated 3.2 out of 5 stars.
                                                    Willows on Weidman is rated 1.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Willows on Weidman is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Willows on Weidman is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Willows on Weidman is rated 1.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Willows on Weidman is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Willows on Weidman is rated 1.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Stone Creek
                                                    Dogs Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Willows on Weidman

                                                    July 2024

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                                                    Willows on Weidman is an apartment in Ballwin in zip code 63021. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $856 - $1,247. Nearby cities include Manchester, Town and Country, Valley Park, Ellisville, and Chesterfield.

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