What is epIQ?

Cape Trails

1710 North Sprigg, Cape Girardeau, MO 63701
(60 Reviews)
$409 - $519/mo

Reviews

(60)

3.3 rating

See Details

60 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Kelly_N526

Resident 2018

5/25/2020

I would give this place 0 stars if I could. I lived in my apartment for a year. About 3 months of living here I got extremely sick with lung issues (before this I was a healthy student and worked out almost everyday). I couldn't focus in school, was never not sick & my doctors were trying to figure out if I had lupus or cancer. Fast forward to the school year ending and me moving back home after living back at home for about 2 weeks I started to feel better. Towards the end of my lease that was up the last day in July I headed back to cape to clean the apartment. Turns out there was a water main break and neither me or my roommates were EVER notified; however they had huge fans trying to dry the place. Everything smelt like mold I had to throw away everything left in my room because it was damp and molded. I had to get the cape county inspector involved who seemed way too friendly with the complex for my liking. I had the inspector demand the water heater closet be unlocked... I wasn't shocked then they unlocked it… See More>
    Review Author Icon

    anonymous

    Resident 2019

    9/3/2019

    The staff have been pretty great and friendly. I have been here for about 3 weeks now. The apartments will not be up to the standard you believed it would be when you first move in. Our carpets were extremely dirty , my carpet looks completely brown. We also have noticed a lot of bugs as well. The apartment were sprayed for bugs about a week ago. But we still see a lot of spiders and roaches. Upon moving in our sink was leaking, problems with the showers, and smoke alarms that are not working. I have no problems with the staff and once you put a work order in things will get fixed most likely but don't think you will be getting a great conditioned apartment. If you can afford another complex such as legends I will advise that.

      Review Author Icon

      Resident 594481

      Verified Resident 2019

      1/18/2019

      The amenities are very nice and clean. I personally haven't met any of my neighbors which can be viewed either good or bad depending on your personality. The mini gym is never really busy which is nice. And the pool looks fun, and I'm excited to check it out in the summer.

        Manager

        1/29/2019

        Cape Trails
        Thank you for your positive review! If there is anything we can do for you please let us know. We appreciate your feedback and hope you have a great rest of your day. - The CT Team
        Review Author Icon

        Resident 592689

        Verified Resident 2019

        1/14/2019

        Super friendly and helpful staff that worked with me to fit my needs best. Nice and clean apartment at a cheap rate. Provides many nice amenities including fully furnished, cable, WiFi, heating and AC, and a super convenient location for students.

          Manager

          1/29/2019

          Cape Trails
          Thank you for your positive review! We are happy to hear that you are loving your home and all the amenities we have to offer. If there is anything we can do to help improve your experience to a 5-star, please let us know. We hope you have a great rest of your day! - The CT Team
          Review Author Icon

          Resident 592433

          Verified Resident 2019

          1/14/2019

          I choose to rent in the Cape Trails apartments because it is close to town and to the SEMO college campus. Not only is it close to SEMO campus it also has a washer and dryer in the apartment. Also, all of the utilities are included in the rent besides electricity you have to pay that. The apartment also comes fully furnished and the inside of the apartment was very clean when I move in. A great apartment for a college student at a great price.

            Manager

            1/29/2019

            Cape Trails
            Thank you for your positive review! We are happy to hear you are loving your home and all the amenities we have to offer. If there is anything we can do to help improve your experience, please let us know. We hope you have a great rest of your day! - The CT Team
            Review Author Icon

            Resident 544038

            Verified Resident 2018

            9/17/2018

            These apartments make up a great community with a lot of nice and friendly people. They are set up nicely with convenience in mind. This is a great place to live if you are a Southeast Missouri State University student.

              Review Author Icon

              Resident 540242

              Verified Resident 2017 - 2018

              9/7/2018

              They're loud and obnoxious. I constantly had drunk people knocking on my window at two in the morning. If they didn't offer the short term lease I needed I would have moved out. My roommates were fine though.

                Review Author Icon

                Resident 532358

                Verified Resident 2018

                8/24/2018

                My experience with cape trails has been good for the first week I have been there. The move in process was easy, the staff have been helpful and friendly, and the community has been decent. I highly recommend this place to any one going Semo and wants to find a great place to live.

                  Review Author Icon

                  Resident 532273

                  Verified Resident 2018

                  8/24/2018

                  So far, it's a really convenient place to live and overall the space is great and I've had no problems with the staff or other tenants. The move in appearance wasn't up to date though and that's my only concern. The couch needs to be replaced and multiple other things like cabinets and table legs have damage on them.

                    Review Author Icon

                    Resident 531289

                    Verified Resident 2018

                    8/22/2018

                    Staff is very friendly and the move in process was smooth. The apartment is clean and fully furnsished in addition to the facilities staff being quick in their response to fix any issues we may have come up.

                      Review Author Icon

                      Resident 531182

                      Verified Resident 2018

                      8/22/2018

                      I have only lived in Cape Trails apartments for a week today. My apartment is nice and clean now, but it was horrible before. We haven't met any of our neighbors, and the pool has been being cleaned the entire time we've been here so times of use have been kind of weird. The gym was nice, but overall the community isn't very open.

                        Review Author Icon

                        Resident 531126

                        Verified Resident 2018

                        8/22/2018

                        I was promised a clean and painted apartment whenever I moved in. I had to be in town a bit earlier than other tenants, but I was refused to move in a day early due to professional cleaning. This was a red flag as I could not understand why they couldn't have certain apartments cleaned first and even the employees themselves seemed lost. Whenever I entered my apartment, I was hit with a horrid stench of a damp carpet and a dirty laundry unit. Water was still in the sink, dust was everywhere, and it looked like someone else's hair was present everywhere on the floor. I basically was lied to about the reason I was unable to move in early. My roommates and I deep cleaned everything and were disgusted at how filthy everything was. There is still a big industrial fan left by the maintenance staff that has not been picked up in a week. Very frustrating move in. Also, I found a nose ring left by the previous person on my carpet.

                          Review Author Icon

                          Resident 531080

                          Verified Resident 2018

                          8/22/2018

                          I have just recently moved in, but overall the apartment is very nice based on what is included in the rent. The amenities are wonderful and the location of the complex is very convenient for college students.

                            Review Author Icon

                            Resident 531032

                            Verified Resident 2018

                            8/22/2018

                            So far it's been great, the people here are super friendly and there are so many great amenities. I am so happy that I chose to rent at Cape Trails, I can see myself living here for a long while, it's amazing.

                              Review Author Icon

                              Resident 530242

                              Verified Resident 2018

                              8/20/2018

                              So far so good. Everything seems to be in good condition. I've put in work order for some things that probably should've been fixed before move in. Still waiting for them to be fixed but love everything so far.

                                Review Author Icon

                                Resident 529895

                                Verified Resident 2018

                                8/20/2018

                                Cape Trails has been a great place to live. It is convenient and close to college, as well as being affordable. They provided myself and my roommates with a half year lease, which was perfect for our situation. The staff is friendly and helpful.

                                  Review Author Icon

                                  Resident 529871

                                  Verified Resident 2018

                                  8/20/2018

                                  I am kinda disappointed with the apartment. There are a bunch of spiders everywhere and things were broken. The fridge and the back porch door are broke and have not been fixed. My bedroom was dirty and needed to be cleaned. I found popcorn all over the place. Overall, everything else was good.

                                    Review Author Icon

                                    Resident 529870

                                    Verified Resident 2018

                                    8/20/2018

                                    I have only been here 5 days, so not too much to comment on. Maintenance requests are dealt with quickly which is nice. Apartment was clean and furnished with new furniture, including appliances, making it an ideal living space for college students.

                                      Review Author Icon

                                      Resident 529782

                                      Verified Resident 2018

                                      8/20/2018

                                      It's a safe place, but it is really expensive. Also, when you move in be prepared to spend hours cleaning up after the person who lived there before you and to have lots broken in your place. It has a nice community and a lots of good amenities like a pool and gym area. Also, the walls and ceilings are very thin so be prepared to hear your upstairs neighbors ALL the time.

                                        Review Author Icon

                                        Resident 529781

                                        Verified Resident 2018

                                        8/20/2018

                                        It is a good experience living at Cape Trails. The apartment was not as clean as I expected but other than that it's all great. I hope the shuttle service starts tomorrow as it was not working today. The study rooms are also great.

                                          Review Author Icon

                                          Resident 529719

                                          Verified Resident 2018

                                          8/20/2018

                                          Cape trails has a really nice display room and Awesome amenities, but is soon as we moved in the apartment was disgusting and we had to clean everything else ourselves before we can move in. But after cleaning everything, we have had a great experience and we were able to tell management about the issues that we were having with our apartments.

                                            Review Author Icon

                                            Resident 529687

                                            Verified Resident 2018

                                            8/20/2018

                                            Just moved in. So far so good, friendly people and respectful people. I would definitely recommend Cape Trails to friends and family who want an apartment while they attend Southeast Missouri State University.

                                              Review Author Icon

                                              Resident 523115

                                              Verified Resident 2017 - 2018

                                              8/6/2018

                                              My experience with the staff have been great. The noise isn't loud, and the staff make a great effort to be actively involved. The apartments do need to be updated inside and out; however, it is a good place to start for college students.

                                                Manager

                                                8/14/2018

                                                Cape Trails
                                                Thank you for your positive review! We are happy to hear that you are enjoying your home and we appreciate your feedback. Please do not hesitate to reach out if you need anything. We hope you have a great rest of your day! - The CT Team
                                                Review Author Icon

                                                Resident 500539

                                                Verified Resident 2018

                                                6/15/2018

                                                Front desk staff are no good. They told me when I moved in I had to pay $300 in fees - he told me $100 too much, so I had overpaid. And then never gave me a pool band. Also lost my friends lease and didn't tell her until 3 weeks after she moved in. Also never told us when rent was due (by word of mouth OR written info) and resident portal access was given AFTER the first rent payment was due.

                                                  Manager

                                                  6/15/2018

                                                  Cape Trails
                                                  Hello, Thank you for taking the time to provide us with some helpful feedback. I'm very sorry to hear about your experience upon move in. I'd be happy to speak with you in person to help get a better understanding of how we can improve. Also, we'd be happy to get you a pool band, just swing by the office with your ID. I'd also be happy to speak with your friend about her concerns as well. We honestly strive to provide excellent customer service. Again, feel free to come by the office any time and I'd be more than happy to speak with you. Thanks!
                                                  Review Author Icon

                                                  Resident 499879

                                                  Verified Resident 2018

                                                  6/13/2018

                                                  Although the staff members seem to think they are the most helpful and kind employees there are, I disagree. Since moving into my apartment I have encountered several issues, such as broken furniture, inoperable washer and dryer, and carpet that has seen better days. Upon request that these issues be corrected, the staff informed me that they would fix the issues, but not until months later, and they claim that I was aware of the poor condition prior to having moved in all. All in all, this is another corporation. They will exploit you for monetary gain and then go home at night thinking they have helped out the community. Would not recommend to even my worst enemies.

                                                    Manager

                                                    6/13/2018

                                                    Cape Trails
                                                    My name is Douglas Fisher. I am the current manager of Cape Trails Apartments. First off, I'd like to apologize for your experience at Cape Trails. In my year as manager here, I have striven to provide excellent customer service. If you would permit me, I'd love the opportunity to speak with you and learn more about your opinion and find areas in which we can improve.

                                                    Floor Plans & Pricing

                                                    2 Bedrooms

                                                    2 Beds, 2 Baths | 975 sq. ft.

                                                    $519

                                                    See Floor Plan Details

                                                    4 Bedrooms

                                                    4 Beds, 1 Bath | 1,425 sq. ft.

                                                    $409

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    N/A
                                                    N/A

                                                    Renter Ratings

                                                    N/A

                                                    Review Ratings

                                                    Noise

                                                    0.0

                                                    Grounds

                                                    0.0

                                                    Safety

                                                    0.0

                                                    Office Staff

                                                    0.0

                                                    Maintenance

                                                    0.0

                                                    Neighborhood

                                                    0.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    N/A

                                                    Number of reviews in the past 365 days

                                                    N/A

                                                    Manager’s Review Engagement

                                                    N/A

                                                    Percentage of reviews responded to

                                                    N/A

                                                    Manager’s Review Reply Time

                                                    N/A

                                                    Average time to respond to reviews

                                                    N/A

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Laundry On-Site
                                                    Other
                                                    • Fitness Center
                                                    • Pool
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Premier destination for SEMO students! Cape Trails is a unique, all-inclusive student community offering the best of the best for SEMO students! Newly remodeling clubhouse, contemporary furnishings in each apartment combined with outstanding community amenities make Cape Trails the ultimate choice in student living!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday: 09:00 AM - 08:00 PM
                                                    • Tuesday: 09:00 AM - 06:00 PM
                                                    • Wednesday - Thursday: 09:00 AM - 08:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Stone Creek

                                                    B-
                                                    B-
                                                    Communities
                                                    25

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Stone Creek
                                                    No pet policy available
                                                    2 Beds, 2 Baths
                                                    4+ Beds, 1 Bath

                                                    Contact Property

                                                    Cape Trails

                                                    July 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    31
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Cape Trails is a 975 - 1,425 sq. ft. apartment in Cape Girardeau in zip code 63701. This community has a 2 - 4 Beds, 1 - 2 Baths, and is for rent for $409 - $519. Nearby cities include Scott City, Anna, Mounds, Advance, and Mound City.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.