Review History for Verified Resident 499879

Cape Trails


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Resident 499879

Verified Resident 2018

6/13/2018

Although the staff members seem to think they are the most helpful and kind employees there are, I disagree. Since moving into my apartment I have encountered several issues, such as broken furniture, inoperable washer and dryer, and carpet that has seen better days. Upon request that these issues be corrected, the staff informed me that they would fix the issues, but not until months later, and they claim that I was aware of the poor condition prior to having moved in all. All in all, this is another corporation. They will exploit you for monetary gain and then go home at night thinking they have helped out the community. Would not recommend to even my worst enemies.
    Manager

    6/13/2018

    Cape Trails
    My name is Douglas Fisher. I am the current manager of Cape Trails Apartments. First off, I'd like to apologize for your experience at Cape Trails. In my year as manager here, I have striven to provide excellent customer service. If you would permit me, I'd love the opportunity to speak with you and learn more about your opinion and find areas in which we can improve.

    Review 25 out of 60

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    Cape Trails

    March 2024

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