vrp · 2020
Overall, the community is average. Upon move-in I had high expectations for this area and the local entertainment. Unfortunately I feel the upkeep and maintenance is lacking at this complex. I previously lived in another St. Louis complex, the management staff was incredible, the complex was clean and well taken care of. The first few months, I thought this was just a transition period for JVM taking over this complex... However, now I am disappointed with the level of quality and maintenance staff. I have had a mold smell coming from my unit and they have repeatedly told me there is no water or active leak. So why is there still a mold/mildew smell? It doesn't make any sense and is certainly affecting my quality of living here.
Thank you for taking the time to leave us this feedback, as we value all feedback from our community. Please know that our team is working to deliver a superior resident experience to you as soon as possible as it is our top priority. Always feel free to reach out to us directly at ceyloninfo.com and we would be more than happy to provide you an accurate time on when this is will be resolved. Thank you!