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Ashwood Apartments

 
 
 
 
 
 

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Resident · 2014 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/17/2015
The staff is terrible. They are so rude and disrespectful. For example, after a few phone calls mentioning how our wifi wasn't working at all, we went in to talk to someone. They fought with me for an hour and a half in person about how they don't have to fix our wifi because it's "just an amenity like our laundry". If that makes sense, please tell me. They definitely have the worst customer service I have ever recieved. And I worked in retail, so I know customer service. I DO NOT recommend living here mainly on that. Also, the walls are paper thin, you can hear everything the neighbors do/say and the insulation is poorly done. our apartment has been on 60 degrees all winter and the utilities are roughly 200. When they were like 40/60 when it was fall time. These apartments are poorly made. Even repairs on the wall in the apartment look like a 5 year old was trying to fill in nail holes.
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