Resident · 2010 - 2012
They do whatever they can to keep your deposit. We had a walk through made notes that they was a dirty spot in living room. I reminded them gave us a free carpeting cleaning when we renewed and we never used it as they kept telling us to use it when you move out. So after 30 days when we called for our deposit, they informed us they replaced the carpeting in the entire apartment and we owe half. This was never discussed and implied at our walk-through. The apartment was actually cleaner then it was when I moved in. This was in 2012, now they are having a collection agencies call to try and collect this so called "debt we owe" If they did not replace the carpeting, then they would owe us money. I have the report that stated carpet dirty not damaged needs to be replaced. Avoid them. They changed staff three or four times during our stay so you got a different answer each time you called.