Review History for anonymous

Cross Keys Apartments


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anonymous

Resident 2012 - 2016

6/6/2016

The management here is terrible...they respond late to every request for repairs, are disorganized with legal documents, like not giving you your new lease when its due. They never call back and rarely answer the phone. Also the maintenance is terrible because they are overworked and unprofessional. -There are rodents in the roofs of the attics. -Constant flooding in our basements and on our sidewalks every time it rains. -Mold in the bathrooms and outdated showers and old dirty carpeting in the units that they refuse to replace or clean. -The pool has been closed for almost 3 years now and they still advertise it on the website. - Management is rude and uncaring towards tenant needs and concerns, yet they will send you to court immediately and give you a huge fine if you are late on your rent. - When my apartment building was vandalized management took forever to respond and clean up the mess. It took 3 weeks of calls and request to have something done. UNSATISFACTORY!!!

Review 9 out of 16

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Cross Keys Apartments

March 2024

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