Pepperwood Apartments

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Pepperwood Apartments

19400 East 37th Terrace Court Street, Independence, MO 64057
(106 Reviews)
$1,077 - $1,761/mo

Pepperwood Apartments Reviews

(106)

3.3 rating

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106 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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LaurynJ

Resident 2019

9/3/2019

Pepperwood served my husband and I fairly well up until about 4 weeks ago. I noticed that we had black mold growing on our vents. We let the leasing office know and they said that they would "fix" the issue. The problem just got worse. I have been having sinus issues since we got To PepperWood and I was wondering why they were on going. We have let them know that we are prepared to take action if they are not. We have called corporate and corporate is taking their time. My husband and I have been forced to stay in a hotel and the apartment has not yet reimbursed us for having to stay in the hotel. Alicia, the property manager told my mother that we had "dust" in our apartment. When clearly, it is black mold and white and green mold. She is failing to cooperate and we are taking other measures. She told us that it was OUR responsibility to change our air filter. No one told us that when we moved in and the maintenance people did not once change it. We pay almost 900 a month and it's NOT worth it. DO NOT MOVE HERE.… See More>
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    hayes1989

    Resident 2019

    8/22/2019

    Recently moved in and absolutely love the apartment. Got a deal too for working for Centerpoint! My neighbors are fun and the community is just overall great! I plan to stay a few years so as long as it stays like this I'll be happy!!

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      AlxyH0506

      Resident 2014 - 2018

      2/19/2018

      Pepperwood is DEFINITELY the place to live! Close to pretty much everything and the price sounds high, but high rent keeps the trouble makers away so i was totally cool with paying that to have a place i love and felt safe at!

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        Keyona_D

        Resident 2017 - 2018

        2/12/2018

        I loved the community because it was beautiful! It's perfect for family, pets, and friends! The on-site laundry room was always amazing and clean. The staff was so efficient and always friendly towards me. If your looking for a temporary or permanent home this is the place to rent!

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          Gburks

          prospectiveVisited 2017

          2/12/2018

          The management and staff are very friendly and helpful! There are a lot of amenities that are worth the price you are paying. Also a movie screening room is always a big plus! Bedrooms are very spacious too!

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            Smithjane14

            Resident 2017 - 2018

            2/12/2018

            Pepperwood is a HOME. I have lived several places and this has been the only place my children have ever called “Home”... we don’t plan on going anywhere, the staff here is great. I know I can go into the office and they welcome me and my children in there no matter what! They are always so helping no matter what I come to the office with. The pictures on the website do NO justice. Go see their model, you won’t be disappointed!

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              pwhite234

              Resident 2017 - 2018

              2/12/2018

              Pepperwood has given my son and I since of feeling secure and welcomed. The staff in the leasing office does anything they can to help with any situation. They always have a smile on their face, and I know I can go to them with any question or concerned and I will get the best help. Pepperwood is THE PERFECT home for anyone who is in search of somewhere to live. I promise they wont disappoint. :)

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                Tjones2333

                Resident 2018

                2/12/2018

                I love the community because if any maintenance situations arise they are there right away and very kind when doing so! Management is amazing as well! I love my new home and the people around me! It’s so quiet!

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                  TJean1576

                  Resident 2017 - 2018

                  2/9/2018

                  I love Pepperwood! I recently moved into a 3 bedroom home with my family of five and we could not be happier. Neighbors are great and the staff here is always so helpful! The pictures on here are also very old and look nothing like my apartment! The apartments now have tan walls and wayyyyy better carpet! Thank goodness because I plan to live at Pepperwood until my little family is ready for a house!

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                    anonymous

                    Resident 2017

                    4/15/2017

                    TERMITE ALERT! I just moved in Jan17' and have discovered just yesterday Termites burrowing through my wall. Worker, Soldier & Queen Termites all present and in the masses. They said they didn't have any bug issues and were up to date with pest control spraying. I don't believe I'm the only one with this issue when the termites are this bad coming through my wall........ They were notified of the problem. They would not give me a date and time for which I could expect actions taken. A 1-bedroom apartment is grossly expensive for it being INDEPENDENCE, MO..... After pet deposit ( I have 2 cats) I pay over $800. Their PARKING is ABSOLUTELY atrocious( You have to beat others home to get a parking space near your apartment). They do this DELIBERATELY so you'll buy a Reserved parking space ( which isn't as wide and you'll likely park near a support Pole which they WILL NOT let you add padding to so no damage is done to your car.....And they're excuse is That they don't want the pole damaged. They don't care about the condition of the carport and there's more than enough proof of that, but they definitely don't want you… See More>
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                      zmath08

                      Resident 2015 - 2016

                      1/16/2017

                      These apartments could almost not be in a better location. First, you have a movie theater, restaurants, and a mall nearby for entertainment and/or food purposes, on top of that, a large shopping center for the ladies, of course. How can the female folks pass up on such an opportunity? For my moonlighting job at the time, I worked part time at the Independence Center mall, so that was a convenient set up. Also you are situated only 20 minutes from downtown KC. They are quality units, with a washer and dryer in each unit, a pretty decent amount of space, solid kitchen space and appliances, and nice sized bedrooms. My friend and I split rent, so we did the 2 bed/2bath. It's over 1,000 sq feet for those. Some units even have the garage option available. The fitness center is a developing little space. They have free weights, a few treadmills, and a couple elliptical machines. Across the hall Pepperwood has installed a nifty movie theater room that you and some friends or family could rent out for an evening. Not bad. Out back, next to the fitness center there's a swimming pool for those hot summer days. The… See More>
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                        anonymous

                        prospectiveVisited 2016

                        9/30/2016

                        I was attracted to this apartment community for it location and how clean the area is, also the management team was very helpful and easy to talk with.... I will definetly consider this place for my next home.

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                          Chonitaedw

                          prospectiveVisited 2016

                          9/30/2016

                          I love the location and the Management are so awesome:)

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                            brendacloud

                            Resident 2014 - 2016

                            9/30/2016

                            I've lived at Pepperwood Apartments for two years now and the only reason I am moving out is due to recently purchasing a home. My experience has been nothing below excellent. The office staff is very helpful, friendly and always go above and beyond. The maintenance staff is professional and very prompt. The grounds are always well kept and the apartments themselves are beautiful. I'm going to miss living here!

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                              SCrabapple

                              Resident 2016

                              9/30/2016

                              I have lived in Pepperwood Apartments now for a little over a month and I am incredibly happy. I came from a 3 bedroom house and decided to downsize, it has proven to be a great choice. The office staff are so friendly and they made the transition stress free! The maintenance staff is on top of things as well and eager to please. I would highly recommend Pepperwood Apartments for the staff alone and the cherry on top is having a beautiful home.

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                                anonymous

                                Resident 2016

                                9/24/2016

                                My experience with Pepperwood has always been great, the staff & maintenance have always worked hard & went above & beyond to always fix or correct any problems I have had. I haven't had any trouble with anything since I have been here. I have two large dogs both over 70lbs (pet weight limit is 80lbs) & not many places allow big dogs! As long as I am renting I will be renewing my lease with Pepperwood.

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                                  anonymous

                                  Resident 2014 - 2016

                                  9/23/2016

                                  I've enjoyed my stay at Pepperwood. The staff is amazing, always working with residents regarding any of their issues or concerns. Great place to live.

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                                    KaitlynR27

                                    Resident 2013 - 2016

                                    9/23/2016

                                    I've lived at Pepperwood for 3 years and have lived in two separate apartments there.The staff was very helpful when it came to transferring from my one bedroom to a two bedroom. No hassle, thank goodness! And maintenance responds either the same day or next day! It's awesome!

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                                      AprilMarie123

                                      Resident 2014 - 2016

                                      9/22/2016

                                      Pepperwood is so beautiful and the management team does and awesome keep up with it! I will be living here for many years to come! Keep it up!

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                                        Jojo16

                                        Resident 2016

                                        9/22/2016

                                        I've been living at Pepperwood Apartments since January and have loved every single day that I've been here. I've had multiple friends who lived at Pepperwood Apartments and adored living there as well. The staff has been nothing but kind and friendly. They always seem to go above and beyond the call of duty to help me with any issue that I may have had which has made life here immensely easier. I look forward to continuing to call Pepperwood home!

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                                          KendalynHall

                                          Resident 2016

                                          9/22/2016

                                          Pepperwood was my first apartment on my own ever and I absolutely love it! I was nervous at home but the management staff made this transition super easy and made me really feel at home! The office staff is so nice and the maintenance staff is super quick and efficient! This was a great choice for me and I don't plan on going anywhere anytime soon!

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                                            Banjobian

                                            Resident 2012 - 2015

                                            1/9/2016

                                            I rented for 3 1/2 years, was never once late with my rent and was an excellent renter. I needed to break my lease early and paid the $2000 early termination fee. They rented my apartment less than a month after I vacated. I tried to set up a "walk through" at the time I was leaving and no one contacted me. However, I left the apartment in excellent condition and took MANY detailed pictures (luckily I was warned that they will avoid a walk through and try to charge for anything they feel they can get away with). I had even replaced blinds myself cause the ones they provided were the cheapest possible. Now they are trying to charge me for "excessive" carpet cleaning, new blinds ($120....they are $8 blinds...cheap quality) and drip pans. I am, of course, disputing this as they have no proof and have no pictures. The staff is less rude than just indifferent. I complained every summer how the pool was being used by people who didn't live there and who would tell their kids to just " go ahead and pee in the pool" as they did not have access to the bathrooms. The… See More>
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                                              anonymous

                                              Resident 2013 - 2015

                                              9/15/2015

                                              DON'T WANT TO DEAL WiTH A HEAD ACHE LATER, I WARN YOU STAY AWAY!! The worst staff and even the Vice President of this terrible place and all people are all so mean and rude. They will never give you a chance to explain yourself. They'll talk over you and refer you to the lease agreement. Such money eaters. The minute you leave them, they'll turn around and find a way to charge you some kind of money. After living with them for two years and they kept rescheduling their carpet leaning and never showed up, they turned around and charged me $125 for cleaning and damage which none of that is mentioned on their inspection sheet but they'll tell you otherwise it's written in the contract. I wish I didn't have to do deep clean their carpet after I moved out because they're still charging me for it. $50 for big burner only and $20 for drip pans. My friend who lived with them for 1year warned me because they charged her $1000 for carpet cleaning and that case went to court. Ridiculous!! I'm glad my friend won that case. I recommend you stay away if you don't want to… See More>
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                                                anonymous

                                                Resident 2014 - 2015

                                                1/3/2015

                                                This place is a walking nightmare. I've lived in severel apartment complexes and this has been the worse experience. The manager of the complex is so rude and thinks it's okay to use foul language and curse words towards tenants. I've had several issues with my apartment and they were addressed and never were fixed so I fixed it myself.. Please save yourself the headache and money. The walls are paper thin you can hear everything your neighbor is saying plus they allow a billion people to live in one apt and there's always parties and cops here. A real dump.This place is a complete dump and waste. Plus it's also nice when you continuously step in dog ---- cause it's never cleaned up it's like a farm. Maybe I should send a bill for the shoes that got ruined from stepping in it since you guys like to over charge me for everything. There absolutely no where to park. This place is awful!!!!!!!!!!

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                                                  cwendleton

                                                  Resident 2013 - 2014

                                                  10/20/2014

                                                  I'm not the kind of person that would typically write a review good or bad. But, I'm so highly disappointed with my experience at Pepperwood Apartments that I am compelled to warn others. Here's why: I was paying month to month rent due to I was moving out soon. When I gave my 60 day notice I was informed my last months rent would go from $765 to $940 with no reasonable explanation. They raised it because they can. I even told them they could have possession of the apartment 30 days sooner and I would still pay them $765 for that month. Their response was "we have other apartments NOT rented so no thank you". My second reason is a carpet cleaning bill of $75. When I moved in the carpets were filthy and I made mention of it. I deep cleaned the carpets myself and left them in better condition than when I arrived. They didn't care. I was told that "no matter the condition of the carpets when you leave we still require $75 from you". I said I disagree. They said we are sending it to collections. Is that customer service?… See More>

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

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                                                    2 Bedrooms

                                                    2 Beds, 2 Baths

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                                                    3 Bedrooms

                                                    3 Beds, 2 Baths

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

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                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: What is security like?

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Pepperwood Apartments

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                                                    Pepperwood Apartments is an apartment in Independence in zip code 64057. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,761. Nearby cities include Sugar Creek, Raytown, Blue Springs, Lee's Summit, and Kansas City.

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