Resident · 2017 - 2019
I lived in the one bedroom Washington unit at The Mansions for two years and five months. Office staff is super helpful, maintenance is very quick and reliable, often getting an issue taken care of same day. The grounds are often kept nice and clean, as are the pools, workout room, and laundry facilities. During the winter, snow removal is prompt and you'll often see the maintenance team salting ALL the walkways early morning. The office will usually accept all packages through US mail which is pretty awesome. There is a pretty neat online portal where you can view your lease and pay rent, as well as keep up with what's happening in the community. As far as the single bedroom goes, there was plenty of space for storage between the walk-in closet and patio storage area. I fit my sectional, an entertainment stand, kitchen table, queen bed, desk and dresser in 549 square feet and didn't feel cramped. Bathroom has a LOT of counter space with areas for storage underneath. The windows are great for natural light and go almost floor to ceiling - during the day I rarely turned a light on. I've heard that the apartment maintenance team will weatherize your doors and windows, but I didn't and saw some high utility bills trying to keep the place warm in the winter. Neighbors can sometimes be a little inconsiderate and the office handles this to the best of their abilities, but generally the people who live here are polite and friendly. Parking can be kind of a drag, as in most places where there are a high concentration of people. Parking lighting suffers a bit, there can be some very dark areas on the property at night, though at last communication I believe management is working to lighten up the lots. I didn't see security as much as I liked, but security does make patrols on the property at night. There is consistently an issue with tampering of vehicles at this apartment complex, so if you like your fancy motorcycles and have to keep it in the lot, plan on overpreparing with disc locks and covers. Again, neighbors are very considerate of reporting any suspicious activity. The apartment was extremely nice and very clean when I moved in and I expect the same standard exists in other units. I broke my lease early through no fault of the apartment complex, and Myisha in the front office helped me through the process and was very reassuring when discussing my options. She was super patient and answered all of my questions and what-ifs and explained everything that could and would happen. Molly sent my final statement to my email so I could have my paperwork nice and complete and was very prompt and attentive in closing out my time at The Mansion. Overall, this apartment is wildly affordable, electric and internet not included all my 'house' expenses were under 700 and I lived alone. Proximity to grocery and I-70 and entertainment is extremely convenient. Best parts: carpet, prompt and professional maintenance, office staff are a bunch of rockstars, beautiful grounds, laundry facilities on site (keep your quarters!) Not so great: Parking is a little dark, sometimes parkers can be inconsiderate If you're looking for a nice place to live, I'd recommend the Mansion.
The Mansion Apartments Manager
Hello, we are so happy to read such a great review about The Mansion Apartments! This was maybe the most in depth review that I think gives future renter's a very accurate picture of The Mansion. You highlighted the areas that we feel we excel the best and your criticisms were accurate. Thank you for further stating our efforts to improve on those areas that could use improvement, it's nice to know that some of our residents see the effort we put into running the property to the best of our ability. Thank you so much for taking the time to share your experience. If you ever have a need for an apartment home in the future, please keep us in mind. -Kevin C.