Review History for anonymous

Chestnut Towers


Review Author Icon

anonymous

Resident 2006

1/23/2006

I am not a resident, but I am however looking for an apartment, I was very much considering Chestnut Hills, until I read these reviews. It is not, however, the individuals that wrote the complaints, its the response of manger01 that I take offense to. <br>First, there is the 07/29/05 complaint, The first response actually seems like they want to handle the issue. But the second response 5 months later, blows the individual off as an annoyance, By first stating, who are you kidding? This manager puts forth a type of arrogants, and never once actually says how it handles the problems. Manager01 only belittles him with give me a break!!!! and, please don't tell me that you actually think that someone takes the time to read your mail!!!!  as if this individuals feelings mean nothing and issues 5 months earlier never actually happened.<br> Secondly there is the case of 10/31/05 Again treats the individual like an idiot, instead of a person. ( And personally on that case I do have to agree that the paperwork is to be done BEFORE the move in date, A person should not have to leave ones possessions in the rain for any reason) <br>Through both of these reviews I find that there is NO settling and handling of any matters. The Manager only belittles and defends themselves like an immature high-schooler. There is no appearance of customer service, and blatant disregard for customer needs. I have marked this apartment of my list. I also feel that manger01 should be fired. <br>Thank you<br>

    Review 13 out of 16

    Share This Review

    Check Availability

    Chestnut Towers

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review