Review History for Erica_G974

Northland Passage


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Erica_G974

Resident 2018

4/30/2018

We sold our house quickly and needed short term housing due to completing work obligations prior to moving out of state. I signed a 3 month lease at the agreed upon rate of 1, 261.00/month. We needed to stay an additional 15 days beyond the 3 month lease and no one informed us there would be a rate increase. When I went to pay rent I saw we were being charged $1,700.00 for the additional 15 days! When I contacted the leasing agent she said rate went month to month and that the charge was correct. Had I known there would be a rate increase like that I would have made other arrangements. Do not rent here, they will rob you blind!
    Manager

    5/12/2018

    Northland Passage
    Hi Erica, we're disappointed to hear about your experience. We strive to provide clear and open communication between our office and residents. We're sorry there were miscommunications during this process and we appreciate you taking the time to let us know of your problems. We understand you may have left town by now, but if you desire to discuss these items further we would be more than willing to talk. Thank you for sharing your feedback with us, as we hope to use this information to pave an even smoother pathway for residents in the future.

    Review 239 out of 414

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    Northland Passage

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