Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 42 days |
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Quality Hill Towers
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 42 days |
We are dedicated to addressing all resident concerns and maintenance requests as quickly as possible. It is important that all issues are promptly and efficiently resolved. If you need to speak with us directly, we can be reached in the office at (816) 471-7312. Thank you.
It's very unfortunate that your experience here did not meet your expectations. We preventatively treat every apartment building once every quarter and will treat individual apartment homes as requested by the resident. We stand behind the quality of our apartment homes and would appreciate the opportunity to learn more about your time with us. Please give us a call at your earliest convenience.
Thank you for sharing your thoughts. We're very sorry to see that you had some concerns which greatly hindered your enjoyment of your stay here. We assure you we take issues of this nature very seriously and strive to address our residents' concerns in a timely, efficient manner, and we apologize if this does not reflect your experience here. Please call or see us in the office at your earliest concern to address this issue. Thank you, and we hope to hear from you soon.
Thank you for your review. We are sorry to hear that you had some negative experiences during your time with us. We do strive to provide the best service we can. If you wish to discuss these issues or any others with the management, please call me at the leasing office.
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$737
N/A
N/A
Studio
$690
N/A
N/A
1 Bedroom
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Quality Hill Towers