Number of reviews in the past 365 days | 16 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1.75 days |
Contact Property
Timberline Apartments
616 NE 38th Street
Kansas City, MO 64116
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 16 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1.75 days |
Thank you for your positive review! We are appreciate your feedback and are happy to have you as a resident in our community! We are getting ready to have flowers planted and some landscaping done shortly and cannot wait for you and the other residents to enjoy them. Please let us know if we can ever be of assistance in the office.
We are so sorry to hear of your experiences and have relayed your message to the corporate regional manager to contact you ASAP.
We apologize your experience has not exceeded your expectations. We strive for excelling in customer service and want to provide you with nothing less. Please call the office and let the staff know what areas need attention with pet pick-up and we will do our best to improve this and send out reminders to the pet owning residents. We do value you as a resident and appreciate your feedback. Please let us know in the office if there is anything else we can do to assist you.
Thank you for your positive review! We really appreciate your feedback and are happy to have you as a resident in our community! Please let us know if we can ever be of assistance in the office.
Thank you for your review! We really appreciate your feedback and are happy to have you as a resident in our community! We do have ways to provide you with online payments that do not cost you monthly such as setting a reoccurring payment via checking account (ACH) which should be helpful. Please let us know if we can ever be of assistance in the office.
Thank you for your positive review! We really appreciate your feedback and are happy to have you as a resident in our community! Please let us know if we can ever be of assistance in the office.
We are sorry to hear your experience did not match your expectations and hope you will accept our apologies. We are committed to providing a superior level of customer service and appreciate your feedback on how to improve our community. We value your business. Please contact us at the office at your convenience if we can be of assistance in improving your experience.
Thank you for your positive review! We really appreciate your feedback and are happy to have you as a resident in our community! Please let us know if we can ever be of assistance in the office.
*We understand that situations of this nature can cause uneasiness and we want to assure you that our staff is here for your and for the rest of the community. We are glad you decided to stay and hope that you know our community is better with you as apart of it! We appreciate you very much. Thank you for your positive review! We are appreciate your feedback and are happy to have you as a resident in our community! Please let us know if we can ever be of assistance in the office.
Thank you for your positive review! We are appreciate your feedback and are happy to have you as a resident in our community! Please let us know if we can ever be of assistance in the office.
Thank you for your positive review! We are appreciate your feedback and are happy to have you as a resident in our community! Please let us know if we can ever be of assistance in the office.
Thank you for your positive review! We are appreciate your feedback and are happy to have you as a resident in our community! We are getting ready to have flowers planted and some landscaping done shortly and cannot wait for you and the other residents to enjoy them. Please let us know if we can ever be of assistance in the office.
Thank you for your positive review! We are appreciate your feedback and are happy to have you as a resident in our community! Please let us know if we can ever be of assistance in the office.
Thank you for your positive review! We are appreciate your feedback and are happy to have you as a resident in our community! Please let us know if we can ever be of assistance in the office.
Thank you for your feedback. We are so sorry to hear that you did not have an ideal move in experience! We hope you know that we are glad to have you as our newest resident and that we plan to make your experience living here exceptional. Please let us know in the office if there is anything else we can do for you.
Thank you for your feedback. We are so sorry to hear of this situation that is causing you to not have a 5 star experience in our community! Our Regional team will be working with the management onsite to find a better solution for you. Please let us know in the office if there is anything else we can do for you.
Thank you for your positive review! We are so glad to hear that! We are appreciate your feedback and enjoy having you as a member of our community. Please let us know if we can ever be of assistance in the office.
Thank you so much for your feedback! We are glad you chose Timberline Apartments to call home. If we can ever be of assistance please come visit us in the office. We are so glad to have as a resident!
Thank you for your feedback. We would love the opportunity to meet with you and resolve the issues you mentioned and any others that you may have. Please come by the office and let us know what we can do to help. Thank you! Posted January 14, 2020
$685
700
5 Units
Birch (One Bedroom)
$720
825
3 Units
Spruce (Two Bedroom)
$1,045
1,400
N/A
Elm (3 Bedroom / 2 Bath)
$1,097
1,600
N/A
Oak (4 Bedroom / 2.5 Bath)
Timberline Apartments & Townhomes located in Kansas City, Missouri, offers spaciously designed one and two bedroom apartments and considerably roomy three and four bedroom townhomes. Our community is pet-friendly and boasts incredible amenities such as a relaxing swimming pool, quiet and tranquil atmosphere, vast greenery, free basic Google Fiber internet, 24-hour emergency maintenance and friendly and knowledgeable onsite management to make living here comfortable and convenient. Timberline Apartments & Townhomes is part of the North Kansas City School District and located only minutes from Cerner, Sprint Center, Kansas City Power and Light District and easy access to 169 highway, 635, I29, I35, I70 and 71. Come take a personal tour of our community today and relax knowing you've found your new home at Timberline Apartments & Townhomes.
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Contact Property
Timberline Apartments
616 NE 38th Street
Kansas City, MO 64116