Timberline Apartments
#9,330 #35 #124

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Timberline Apartments

616 NE 38th Street, Kansas City, MO 64116
(500 Reviews & Surveys)
$780 - $1,300/mo
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Floor Plans & Pricing

1 Bedroom

Birch (One Bedroom)

1 Bed, 1 Bath | 700 sq. ft.

$780

3 Available Units

See Floor Plan Details

2 Bedrooms

Spruce (Two Bedroom)

2 Beds, 1 Bath | 825 sq. ft.

$850

3 Available Units

See Floor Plan Details

3 Bedrooms

Elm (3 Bedroom / 2 Bath)

3 Beds, 2 Baths | 1,400 sq. ft.

$1,210

See Floor Plan Details

4 Bedrooms

Oak (4 Bedroom / 2.5 Bath)

4 Beds, 2.5 Baths | 1,600 sq. ft.

$1,300

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B-
B-

Renter Ratings

B

Review Ratings

Noise

3.4

Grounds

3.1

Safety

3.1

Office Staff

3.9

Maintenance

3.1

Neighborhood

4.4

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

15

Managerā€™s Review Engagement

F

Percentage of reviews responded to

6.67%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

204.53 days

View Community Timeline
View Community Timeline

Timberline Apartments Reviews

(150)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1015956

Verified Resident ā€¢ 2022 - 2024

3/10/2024

We love it here at Timberline! The kids are always outside playing together, friendly neighbors, great office staff that is always super responsive and helpful and our townhome has plenty of space for our big family.

    Review Author Icon

    Resident 1227426

    Verified Resident ā€¢ 2020 - 2024

    2/18/2024

    The area where I leave has went down. The cleaniness and the type of community has changed . I will not recommend this complex to anyone looking to move up north for a better place for their family. Rent goes up every year and nothingā€¦Ā See More >

      Updated Review

      Review Author Icon

      Resident 1103829

      Verified Resident ā€¢ 2022 - 2024

      1/18/2024

      My experience has not been bad but it could be better. Timberline definitely has lots of work to do and a lot of potential. Things are not perfect here but I believe that it is a work in progress. The timing of maintenance is notā€¦Ā See More >
        Review Author Icon

        Resident 1195490

        Verified Resident ā€¢ 2023

        11/2/2023

        I'm still a new I can't say nothing I'm still learning , I also need some time to study but management is cool they welcome me good people good location good neighbors good schools district so good so far

          Review Author Icon

          Resident 1192125

          Verified Resident ā€¢ 2023

          10/23/2023

          Not sure yet. The apartment seems run down and smells bad. I am very unhappy about the dog poop in front of my apartment. The windows are dirty and one has a big mess on it. The refrigerator has a broken shelf. I do notā€¦Ā See More >
            Review Author Icon

            Resident 1189931

            Verified Resident ā€¢ 2023

            10/17/2023

            It's ok like the front office people very helpful the other people that live there are nice as well I am happy to be living here close to the place I work 10 minutes away from the store I like that very much

              Manager

              10/17/2023

              Timberline Apartments
              Hello, We are happy to have you in our community and hope that you continue to call Timberline home for a long time. Please let us know if there is anything we can do to make your home a little sweeter!!

              Updated Review

              Review Author Icon

              Resident 1053555

              Verified Resident ā€¢ 2022 - 2023

              8/6/2023

              good other than the maintenance. the land is well kept, and overall most is well. people/other residents here are extremely disrespectful of public spaces but i'm sure you'll find that anywhere. office staff is relatively nice and professional despite returning emails, as they do not.ā€¦Ā See More >
                Review Author Icon

                anonymous

                prospective ā€¢ Visited 2023

                8/1/2023

                Hereā€™s your sign. Just say no to PRISM

                If you needed a sign, here it is. Do NOT apply to be a tenant OR an employee at this company. Buyer beware. You been warned. If you have issues as a tenant, contact the BETTER BUSINESS BUREAU and get everything and I mean EVERYTHINGā€¦Ā See More >
                  Review Author Icon

                  Resident 1161654

                  Verified Resident ā€¢ 2023

                  7/20/2023

                  I have only been here a week and can see this being long term. The staff, community and neighbors are amazing. I am new here and would recommend this place to any and every one. Ace in the leasing office needs his own praise. Heā€¦Ā See More >
                    Review Author Icon

                    Resident 1157180

                    Verified Resident ā€¢ 2015 - 2023

                    7/7/2023

                    It's been okay. We moved here because we needed an affordable place to live and it's been just that. I think we've had a lot of change of staff, but I think they do the best with what they have. It's okay!

                      Review Author Icon

                      Resident 1155827

                      Verified Resident ā€¢ 2023

                      7/3/2023

                      The onboarding process was seamless - They kept in contact with me every step of the way - so far so good - maintenance requests have been filled promptly. This review may be edited or added to at a later date - as of nowā€¦Ā See More >
                        Review Author Icon

                        Resident 1143575

                        Verified Resident ā€¢ 2023

                        5/23/2023

                        Besides some maintenance issues, I feel the overall move-in process went fairly well. The front office staff are very friendly and professional. I would recommend this property to others. I look forward to making this my home for a longtime.

                          Review Author Icon

                          Resident 1131278

                          Verified Resident ā€¢ 2022 - 2023

                          4/13/2023

                          There is a decent atmosphere for children (the even have a park). Work orders are completed in a timely manner. 10 minute walk from a couple of restaurants and a bar but they don't think about things such as putting people without kids under peopleā€¦Ā See More >
                            Review Author Icon

                            Resident 1129026

                            Verified Resident ā€¢ 2022 - 2023

                            4/7/2023

                            People are friendly but don't seem to care about the appearance or upkeep of the grounds. Even though there are dumpsters available the amount of trash/littering is unbelievable. Most of the neighbors are friendly. So far I have not had an issue withā€¦Ā See More >
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                              Resident 880247

                              Verified Resident ā€¢ 2022 - 2023

                              4/3/2023

                              The space per dollar amount is really why I moved here. The layout and the sq/ft of the 2 bed units are probably the best value in KC. But, it does come with some issues. The appliances and cabinetry are pretty dated, the former beingā€¦Ā See More >
                                Review Author Icon

                                Resident 1120053

                                Verified Resident ā€¢ 2022 - 2023

                                3/9/2023

                                It is very quiet and most tenants keep to themselves. Was told do to short stuff, some of the things i requested weren't able to be addressed immediately. I think thats understandable. The stuff do apologize for the inconvenience and their trying their best toā€¦Ā See More >
                                  Review Author Icon

                                  Resident 1114621

                                  Verified Resident ā€¢ 2022 - 2023

                                  2/20/2023

                                  I like this community, I feel happy to be here with my family. It is a place that I would recommend to my friends. I hope they continue to carry out this type of survey to look for opportunities for improvement for the benefit ofā€¦Ā See More >

                                    Updated Review

                                    Review Author Icon

                                    Resident 960877

                                    Verified Resident ā€¢ 2011 - 2022

                                    11/10/2022

                                    Nice family oriented apartment complex with decent schools, ideal location for privacy with access to highway, stores close enough for light travel. I've lived longer than anywhere in my life. I like the since of family feel this place gives off.

                                      Manager

                                      11/14/2022

                                      Timberline Apartments
                                      Thank you for the wonderful review and for taking the time to share your feedback with us. Our goal is to provide exceptional customer service and experiences and we are excited to hear we are delivering. If you have any additional questions or comments, please email us at PRISMsolutions@prismres.com. Thank you again for your feedback!
                                      Review Author Icon

                                      Resident 1082976

                                      Verified Resident ā€¢ 2022

                                      11/7/2022

                                      The price for the units are fair and the general upkeep of the community is well taken care of. The unit that we rent had some previous water damage that should've been addressed and some cosmetic issues but overall was a good unit! Our maintenanceā€¦Ā See More >
                                        Manager

                                        11/8/2022

                                        Timberline Apartments
                                        Thank you for the wonderful review and for taking the time to share your feedback with us. Our goal is to provide exceptional customer service and experiences and we are excited to hear we are delivering. If you have any additional questions or comments, please email us at PRISMsolutions@prismres.com. Thank you again for your feedback!

                                        Updated Review

                                        Review Author Icon

                                        Resident 980893

                                        Verified Resident ā€¢ 2021 - 2022

                                        10/24/2022

                                        The New management and maintenance is fanatic. They are Cleaning up the place well. Look forward to being here a a little while longer? lots of dogs and kids in the community as well. Pretty quiet neighborhood

                                          Manager

                                          11/7/2022

                                          Timberline Apartments
                                          Thank you for the wonderful review and for taking the time to share your feedback with us. Our goal is to provide exceptional customer service and experiences and we are excited to hear we are delivering. If you have any additional questions or comments, please email us at PRISMsolutions@prismres.com. Thank you again for your feedback!
                                          Review Author Icon

                                          Resident 1065308

                                          Verified Resident ā€¢ 2022

                                          9/11/2022

                                          I'm really disappointed. It looked nice online. But there is no attention to detail. Just five to ten minutes of cleaning a week would make the common areas look decent. It's absolutely disgusting. I cannot invite anyone over because I'm so embarrassed by the common areas.

                                            Manager

                                            9/12/2022

                                            Timberline Apartments
                                            Thank you for sharing this feedback with us. We apologize and are sorry to hear of your experience with our community. Our goal is to provide exceptional customer service and experiences. We welcome the opportunity to connect with you further. Please email us at PRISMsolutions@prismres.com. Thank you again for your feedback.

                                            Updated Review

                                            Review Author Icon

                                            Resident 771461

                                            Verified Resident ā€¢ 2018 - 2022

                                            9/11/2022

                                            I am pretty unhappy with the poor performance of the cleaning crew, the common areas of our building are terrible. Other tenants leave dog feces on the ground and don't pick up after their pets. My air conditioner is still not working properly, my garbageā€¦Ā See More >
                                              Manager

                                              9/12/2022

                                              Timberline Apartments
                                              Thank you for sharing this feedback with us. We apologize and are sorry to hear of your experience with our community. Our goal is to provide exceptional customer service and experiences. We welcome the opportunity to connect with you further. Please email us at PRISMsolutions@prismres.com. Thank you again for your feedback.
                                              Review Author Icon

                                              Resident 1036327

                                              Verified Resident ā€¢ 2015 - 2022

                                              6/15/2022

                                              The a/c and heating unit is so old it does not work properly. Its always a fight every year to get it fixed. With all due respect, please please address this issue. We pay our rent on time every single month. We are pleased toā€¦Ā See More >
                                                Manager

                                                6/16/2022

                                                Timberline Apartments
                                                Thank you for sharing this feedback with us. We apologize and are sorry to hear of your experience with our community. Our goal is to provide exceptional customer service and experiences. We welcome the opportunity to connect with you further. Please email us at PRISMsolutions@prismres.com. Thank you again for your feedback.
                                                Review Author Icon

                                                Resident 1028487

                                                Verified Resident ā€¢ 2022

                                                5/22/2022

                                                The community has been quiet since moving in. There are constantly kids outside playing and enjoying the spacious outdoor areas. The community seems to be family oriented. Pet owners always have their dogs on leashes.

                                                  Manager

                                                  5/23/2022

                                                  Timberline Apartments
                                                  Thank you for the wonderful review and for taking the time to share your feedback with us. Our goal is to provide exceptional customer service and experiences and we are excited to hear we are delivering. If you have any additional questions or comments, please email us at PRISMsolutions@prismres.com. Thank you again for your feedback!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 898842

                                                  Verified Resident ā€¢ 2021 - 2022

                                                  5/15/2022

                                                  Over all not bad. Very disappointed with how office staff handled my last issue. I feel like when sick children are involved that should be top tier priority, especially since the call was made prior and was told that ac units don't work unless it'sā€¦Ā See More >
                                                    Manager

                                                    5/16/2022

                                                    Timberline Apartments
                                                    Thank you for sharing this feedback with us. We apologize and are sorry to hear of your experience with our community. Our goal is to provide exceptional customer service and experiences. We welcome the opportunity to connect with you further. Please email us at PRISMsolutions@prismres.com. Thank you again for your feedback.

                                                    Features & Amenities

                                                    Laundry
                                                    • Heat Smart Community
                                                    • Laundry On-Site
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300 ~ 300. Rent: $30. Restrictions: We are a pet friendly community! Per pet, there is a $300 nonrefundable pet fee per pet, and $30 monthly pet rent per pet. Please contact the office for breed and weight restrictions.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300 ~ 300. Rent: $30. Restrictions: We are a pet friendly community! Per pet, there is a $300 nonrefundable pet fee per pet, and $30 monthly pet rent per pet. Please contact the office for breed and weight restrictions.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Clubhouse
                                                    • Community Resident Portal
                                                    • Complimentary Bistro Boutique
                                                    • Convenient Location
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Online Resident Portal with Rent Payment
                                                    • Package Receiving Service
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pool
                                                    • Well Maintained Grounds
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                                                    Leasing

                                                    Timberline Apartments & Townhomes located in Kansas City, Missouri, offers spaciously designed one and two bedroom apartments and considerably roomy three and four bedroom townhomes. Our community is pet-friendly and boasts incredible amenities such as a relaxing swimming pool, quiet and tranquil atmosphere, vast greenery, high speed internet available, 24-hour emergency maintenance and friendly and knowledgeable onsite management to make living here comfortable and convenient. Timberline Apartments & Townhomes is part of the North Kansas City School District and located only minutes from Cerner, Sprint Center, Kansas City Power and Light District and easy access to 169 highway, 635, I29, I35, I70 and 71.Come take a personal tour of our community today and relax knowing you've found your new home at Timberline Apartments & Townhomes.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Prism Real Estate Services

                                                    B
                                                    B
                                                    Communities
                                                    21

                                                    Questions & Answers (2)

                                                    Alyssa_A278
                                                    Asked on: 03/06/2020
                                                    Q:Ā how much are application fees online?
                                                    Manager

                                                    05/01/2020

                                                    Timberline Apartments
                                                    A:Ā Hello! The application fee is $40 per adult for Timberline Apartments & Townhomes. Thank you for inquiring!
                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Based on 500 number of votes by renters, Timberline Apartments is currently rated 3.5 out of 5 stars.
                                                    Timberline Apartments is rated 3.1/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Timberline Apartments is rated 3.1/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    Timberline Apartments is rated 3.4/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Timberline Apartments is rated 3.1/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Timberline Apartments is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Timberline Apartments is rated 3.9/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 6.6667% of their community reviews in the past year.
                                                    Managers have replied within 204.53 days to their community reviews in the past year.
                                                    Prism Real Estate Services
                                                    Cats Allowed
                                                    Fee: $300 ~ 300
                                                    Rent: $30
                                                    Restrictions: We are a pet friendly community! Per pet, there is a $300 nonrefundable pet fee per pet, and $30 monthly pet rent per pet. Please contact the office for breed and weight restrictions.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $300 ~ 300
                                                    Rent: $30
                                                    Restrictions: We are a pet friendly community! Per pet, there is a $300 nonrefundable pet fee per pet, and $30 monthly pet rent per pet. Please contact the office for breed and weight restrictions.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    3 Beds, 2 Baths
                                                    4 Beds, 2.5 Baths

                                                    March 2024

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                                                    Timberline Apartments is a 700 - 1,600 sq. ft. apartment in Kansas City in zip code 64116. This community has a 1 - 4 Beds, 1 - 2.5 Baths, and is for rent for $780 - $1,300. Nearby cities include Roeland Park, Raytown, Mission, North Kansas City, and Sugar Creek.

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