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Enclave at Winghaven

1000 Applerock Drive

O'Fallon, MO 63366

 
 
 
 
 
 

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Modano21 • Resident 2006 Not Recommended
Reviewed 12/01/2006
UPDATE: If you live here, look at your water bill! They are OVERBILLING!!! My usage at my last apartment with my wife and 2 kids averaged 3400 gallons, at the Enclave it is almost 8000 gallons for the same activities! We've counted the meter everyday for over 2 weeks and the water company verified they were off by thousands!!! This is illegal and must be stopped!!!<br>Well, I've had enough in only three months, so I figure I'll throw in my observations. Starting with the property... They look great until you get close, can you say powerwash? Inside, my apartment was a nightmare when we took the keys, and as for the balcony, there was over an inch of bird ----. So it is safe to say there was no make-ready. Yes, the trash compactor is a joke, as is the covered parking. No need to pay, b/c 75% of the people using them, don't anyway and for those who do... people park in your PAID spots and the office could care less, b/c it would be WORK for them to enforce rules. Constuction... I've lived in 8 apartments counting this one, and I've never heard more noise than I have from above. No noise from below or next door, but upstairs... its the OMEN. I've complained to the office, called the police twice with no resolve. Maintenance? Well first off your going to need it, second, good luck. The customer is never the priority. Become a do-it-yourselfer if you decide to move here. The best I've saved for last... The office staff is a joke. Yes, once you sign the dotted line it is over. Rebecca (asst. money taker) and the Manager... worst attitudes ever, totally un-professional. As for the other nimrods in there, clueless. The office seems to be open here and there, no set hours. For example, my wife and I called all day today, on a Friday, with no answer and no response to our request for a call back. I seriously suggest looking elsewhere, like a neighborhood, this is a money pit. You'd be better earning equity than wasting time and money here. The new owners, I'm not hearing good things, but the first step should be to FIRE all office personnel (useless) and start from scratch. Argue with my opinion if you like after reading this, but I live here, I have apartment experience, and this place is not what it should be for the money. Any argument to this could only come from the apartment office staff (who has been caught faking reviews to boost the score in the office) or the morons who live above us.
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Enclave at Winghaven

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