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Imperial Gardens

3630 Imperial Gardens Drive, Saint Ann, MO 63074
(12 Reviews)
$945 - $1,120/mo

Imperial Gardens Reviews

(12)

3.4 rating

See Details

12 total reviews

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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tchott

Resident 2016 - 2022

6/15/2022

Wonderful experience with staff

I have to give Imperial Gardens a 5 star rating with the speed they took to take care of a toilet issue and more importantly and air conditioner issue that took place at my apartment. They were fast and efficient. The woman that usually works the office took the call with courtesy and was very pleasant. She then sent the requests to Keith who, as always, was very nice and quick to explain what he was going to do and how long it would take. Everyone is always so nice and they recognize my voice when I call in. Good job team

    Manager

    6/17/2022

    Imperial Gardens
    Hello, and thank you so much for your kind words. We're thrilled to hear about your enjoyable living experience here at Imperial Gardens. Our dedicated team will always do our best to provide you with 5-star resident care, and we're pleased to hear you enjoy calling Imperial Gardens your home. Thanks again for sharing your kind words; we appreciate you!
    Review Author Icon

    anonymous

    Resident 2012 - 2022

    6/3/2022

    I have been here 10 years and Keith is the best maintenance man ever. He's kind and knowledgeable always willing to explain why something happened he always says hi or waves when he sees you he's just great

      Manager

      6/9/2022

      Imperial Gardens
      Hello, and thank you so much for your kind words. We're thrilled to hear about your enjoyable living experience here at Imperial Gardens. Our dedicated team will always do our best to provide you with 5-star resident care, and we're pleased to hear you enjoy calling Imperial Gardens your home. Thanks again for sharing your kind words; we appreciate you!
      Review Author Icon

      Sherri50

      Resident 2021

      8/10/2021

      My experience with management at imperial gardens, it was very professional, the ladies were very helpful, one of the residents decided not to move, they immediately let me know what was going on, they immediately went into action to provide a home for me and my daughter. I was going through a 20 year marriage, falling apart, they listen to me cry, and begin to help me. Now I love my place, i love my surroundings, and I also feel safe. I can honestly say that me, my daughter, and dog, have new place to start. Great job ladies, thank you ladies for all you do, I appreciated everything.

        Manager

        8/11/2021

        Imperial Gardens
        Thanks for the great review! It made our day here at Imperial Gardens- it's great comments like yours that help set us apart from the rest. Don't hesitate to let us know if there's anything we can do for you! Happy living!
        Review Author Icon

        anonymous

        Resident 2013 - 2017

        10/24/2017

        I have live in these apartments since 2013 . This place is confessed with bed bugs and nothing has been done to get rid of them. I had to throw out furniture and deal with getting bitten every night. when trying to get this resolved only lead to the Landlord wanting me to move stating I complain too much. Do not move in these apartment, rude landlord and bugs. I WOULD NOT DARE ADVISE PEOPLE TO LIVE HERE.

          Review Author Icon

          anonymous

          Resident 2014 - 2016

          10/27/2016

          Unprofessional management. Management isn't good at all and corporate was contacted. Management is trying to get people out in order to get relatives in. False complaints, fail to provide documents when asked etc...

            Review Author Icon

            anonymous

            Resident 2013

            1/31/2013

            I just moved in to this apartment and -------- is a ------- ----- i came home from school and my mom hid the key under the box she put infront of the door. but when i came home from school the key and the box was gone. and i was about to take a ---------------------------------. so i went down to the office to borrow a key. but that ----- manager said i have to call my mom to tell her to not put stuffs on hallways, otherwise she said she will not open the door for me. i was about to ---- in my pants and there was no service in the building. so i was like there was no service but she didnt care and told me to go outside and call her what so ever. she said me having ------- is not their business and she will not opend the door if i dont call her. well first of all, when my parents were considering moving here, -------- was nice. but after we moved here, she turns out to be a ------- -----, if any of you are considering to move to this ------ --- apartment with --------- manager. i… See More>
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              momma91109

              prospectiveVisited 2011 - 2012

              4/21/2012

              improving every day

              this property has really listened when it came to tenant satifaction. They truely care about everyone and want to make sure that all tenants are satisfied with the service they recieve. They now have new management staff that go above and beyond helping.

                Review Author Icon

                anonymous

                Resident 2010

                9/10/2010

                Excellent Customer Service/ Good Management

                I moved into this community two months ago and I have been very happy with the service. The Managment staff is very friendly and helpful. My maintenance request are always addressed in a timely matter and as an extra incentive the staff do follow-up calls to make sure the residents are happy with the repairs.

                  Review Author Icon

                  tang2402

                  Resident 2009

                  12/3/2009

                  Great Place to Live!!

                  Some people are just unhappy with life in general (worst expeience ever From: r_cunha Date posted: 6/26/2008). My question to you is why would you stay for so long if the place was really that bad... I have lived here since 1997 and was ready to move when the current owners took over in 1999. They asked me to wait 6 months to see if I would change my mind. After nearly 11 years, let me tell you, Imperial Gardens is a great place to live. The management is very good at what they do - the best thing about them is they don't put up with trouble makers. The rules are enforced and when management makes promises, they keep them. Not sure about the tenant whining about carpet, but who would replace carpet for a tenant who let's their dog pee on it? Mine has been replaced, vinyl replaced. I have all new appliances too! I take pride in my home but things wear out -if there is a problem all it takes is a call to the office. The service is great. I work hard all day. When I come home, I don't want hassles. I hope my health… See More>
                    Review Author Icon

                    r_cunha

                    Resident 2005 - 2008

                    6/26/2008

                    worst expeience ever

                    When I first moved in Michelle N. was the manager and the service was great the residents were great. I first signed a lease in 2005 for three years my rate stayed the same because I have had so many problems. In the beginning the apartment was very clean, They had the carpets cleaned, fresh paint, no problems. just one month after moving in the carpet started to turn grey. A professional carpet cleaning company stated that the carpet was so old that the stains are resurfacing and that the padding is breaking down and coming through. I have begged that my carpet be replaced for the last 3 years. 5 managers in these past 3 years and everyone of them said they would check into it. In the past few months they have started to accept small animals, so I adopted a dog 4/08 he urinated on the carpet and now this is there new excuse after many as to why they will not replace the carpet. Even though the problem with the carpet is, what I have felt, to be a health hazard before the dog moved in. When the sun is shining through the window you… See More>
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                      resident3648

                      Resident 2004

                      10/27/2004

                      i like it

                      i moved in about 6 months ago. about the only reason i moved in was because of the manager, michelle. there is so much customer service in that office now. i really enjoy living here. and yeah, Northwest plaza mall is right here so christmas should be a breeze, lol. <br><br>well, just wanted to say that i do recommend imperial gardens. see ya around.

                        Review Author Icon

                        imperialgardens

                        Resident 2004

                        10/19/2004

                        A lot for so little money.

                        This complex offers so much for the amount of rent you have to pay. The leasing office is so kind and helpful. All you need to do is go and ask and you shall recieve. The complex is right behind Northwest Plaza Mall. When I get my paycheck, thats my first stop! and i can WALK home! I am so comfortable here! there really is no place like home!<br>St. Ann is about 15 minutes from St. Louis too! I love this place! St. Ann police are always out here patroling too. Well gotta go shopping some more! bye! Hope you move in!

                          Floor Plans & Pricing

                          1 Bedroom

                          1 Bed 1 Bath

                          1 Bed, 1 Bath | 710 sq. ft.

                          See Floor Plan Details

                          2 Bedrooms

                          2 Bed 1 Bath

                          2 Beds, 1 Bath | 780 sq. ft.

                          $945 - $1,120

                          2 Available Units

                          See Floor Plan Details

                          Disclaimer: Special, prices and availabilities subject to change.

                          epIQ Ratings

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                          Features & Amenities

                          Laundry
                          • Laundry On-Site
                          Parking
                          • Off Street Parking Available
                          Pets
                          • Cats Allowed
                            Fee: $300. Rent: $35. Restrictions: Breed/Weight Restrictions apply, please contact the office for more information.. Pet Limit: 2. Comments: There is a non-refundable pet fee of $300 for 1 pet or $500 for 2 pets for the apartment to be pet friendly. There is a monthly pet rent of $35 for 1 pet or $60 for 2 pets. No more than two (2) pets are allowed per apartment with each pet weighing no more than 100 pounds.
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                          • Dogs Allowed
                            Fee: $300. Rent: $35. Restrictions: Breed/Weight Restrictions apply, please contact the office for more information.. Pet Limit: 2. Comments: There is a non-refundable pet fee of $300 for 1 pet or $500 for 2 pets for the apartment to be pet friendly. There is a monthly pet rent of $35 for 1 pet or $60 for 2 pets. No more than two (2) pets are allowed per apartment with each pet weighing no more than 100 pounds.
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                          Other
                          • 24-Hour Management Availability
                          • Air Conditioner
                          • Carpet
                          • Ceiling Fan
                          • DishWasher
                          • Double-Pane Windows
                          • Flexible Monthly Rent Payments with Flex Rent
                          • On-Site Maintenance
                          • On-Site Management
                          • Pet-Friendly Community
                          • Playground
                          • Refrigerator
                          • Small Reservable Field for Play or Picnics
                          • Updated Flooring Available
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                          Leasing

                          Welcome to Imperial Gardens Apartments! Located within the idyllic city of St Ann, Imperial Gardens offers small-town charm in the heart of the big city. Our community is near all the shopping and dining options you could want, while still being close to Interstate 70 with easy access to highways 170 and 270. Our family-friendly community is located in the Pattonville School District and is only a short distance away from several area schools, including Drummond Elementary School, Holman Middle School, Pattonville High School, and St. Louis Community College-Corporate College. Our community offers one and two-bedroom apartment homes that provide all the amenities you are looking for including plush wall to wall carpet, ample storage and closet space and fully equipped kitchens. Our residents enjoy our community amenities as well which include our on-site picnic areas, laundry facility, off street parking and our 24-hour emergency maintenance staff. We can t wait to welcome you to your new home here at Imperial Gardens!
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                          Office Hours

                          • Sunday: Closed
                          • Monday - Friday: 09:00 AM - 05:00 PM
                          • Saturday: Closed
                          This community is managed by

                          Monarch Investment & Management Group

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                          Communities
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                          Questions & Answers (1)

                          Anonymous
                          Asked on: 03/19/2018
                          Q: Can you hear your neighbors?

                          Frequently Asked

                          Monarch Investment & Management Group
                          Cats Allowed
                          Fee: $300
                          Rent: $35
                          Restrictions: Breed/Weight Restrictions apply, please contact the office for more information.
                          Pet Limit: 2
                          Comments: There is a non-refundable pet fee of $300 for 1 pet or $500 for 2 pets for the apartment to be pet friendly. There is a monthly pet rent of $35 for 1 pet or $60 for 2 pets. No more than two (2) pets are allowed per apartment with each pet weighing no more than 100 pounds.
                          Dogs Allowed
                          Fee: $300
                          Rent: $35
                          Restrictions: Breed/Weight Restrictions apply, please contact the office for more information.
                          Pet Limit: 2
                          Comments: There is a non-refundable pet fee of $300 for 1 pet or $500 for 2 pets for the apartment to be pet friendly. There is a monthly pet rent of $35 for 1 pet or $60 for 2 pets. No more than two (2) pets are allowed per apartment with each pet weighing no more than 100 pounds.
                          1 Bed, 1 Bath
                          2 Beds, 1 Bath

                          Contact Property

                          Imperial Gardens

                          June 2024

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                          Imperial Gardens is a 710 - 780 sq. ft. apartment in Saint Ann in zip code 63074. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $945 - $1,120. Nearby cities include Breckenridge, Overland, Saint John, Bridgeton, and Maryland Heights.

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