What are noise levels like at Sunbrook Apartments?

The community is rated 2.3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Sunbrook Apartments?

The community is rated 2.7/5 stars, signifying moderate satisfaction on average.

How safe is Sunbrook Apartments?

The community is rated 2.7/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.7/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 2.3/5 stars, which is considered being moderately effective on average.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths

Ratings & Prices for Sunbrook Apartments, Saint Charles, MO

Renter Ratings

Noise	N/A
Grounds	2.7
Safety	2.7
Office Staff	1.3
Maintenance	2.3
Neighborhood	3.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (129 Reviews)

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Resident • 2020 - 2021

01/02/2021

Apartment is livable but since moving in I've had a horrible black mold problem and lots of other issues that the matience people can't seem to fix. When moving in new carpet and paint was applied. Have had lots of issues otherwise

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Resident • 2018 - 2020

07/08/2020

Horrible run property. Management is non existent. Over priced. Deceptive charges. They allow people to clutter up the common grounds with junk. There is a huge mold problem here. People are forced to pay 60 dollars a month for cable tv. Very shady add on charges.… See More

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Resident • 2020

06/12/2020

The management does a very poor job. They show little respect for renters needs or wants. They dismiss any concerns as if we don't know what we're talking about. Every time dealing or talking to the management/staff they talk down to you as if you were… See More

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Frank_D505 • Resident • 2017 - 2020

02/18/2020

Third lease, great staff & maintenance, some noise concerns (what complex doesn't have SOME), overall a real 5 Star value. Recently renewed and Shawn went out of her way to accommodate my request for a "renewal perk" not on their standard list of choices. Thanks to… See More

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Former Resident • 2018 - 2019

05/13/2019

background check is a joke. i would of rather stayed in a hostile if available as opposed to paying close 2 $40 bucks a night for -------- but Charter Spectrum was included with this. give me a freekin break BBB would have a HAY DAY

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Resident • 2017 - 2018

10/15/2018

The people and neighbors are very friendly the only reason I can't give five stars is because around renewal time I've had issues with the billing. They said they're going to restructure it and they probably will with the complex being sold but they also ALWAYS… See More

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Resident • 2018

09/05/2018

Overall really great place to live, I gave this four stars though because of 2 reasons. A) there is no covered parking or storage at all. If you have alot of stuff you most likely would need to get a storage unit. And B) the appliances… See More

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Resident • 2015 - 2018

06/02/2018

I have Lived here 3 years and its my second time living here. Sure it has its faults but what place doesn't. Pool is dirty everytime I go.. Parking is ok.... Walls are paper thin. I feel like I hear everything my neighbors do

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OhYerCool • Resident • 2017 - 2018

03/05/2018

My experience has been similar to the other person who posted about living in a studio apartment at Sunbrook. My rent is $660 a month for a studio. My studio has not been renovated. I was promised a dishwasher before moving in, but there isn't one… See More

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Jeffrey_M859 • Former Resident • 2017

12/26/2017

Sunbrook Apartments was a very convenient location and was useful as a short term rental we needed in 2017. The apartments and grounds are in good condition, good location, safe grounds, good staff service and support. Overall our experience with Sunbrook was positive and would recommend… See More

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Addy_S • Resident • 2017

12/13/2017

I could not ask anything more from an apartment complex. The units are beautiful and I could go on for days about how helpful, supportive, and personable every part of the staff is. From the front office to maintenance, they are the ones that really convinced… See More

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Stephen_D371 • Resident • 2017

12/01/2017

I want to thank Emily for her assistance upon moving into our apartment. She was kind, professional, and very organized. It made our experience easy. We had a few places to choose from. She patiently helped us choose the best place.

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Resident • 2017

11/30/2017

Front office and maintenance staff are amazing people, they are always on top of addressing any issues they have always worked with the community. Great court yard. Good people! I love the pool. There are very good resident events!! A lot of good restaurants and stores… See More

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Alyssa Martin • Resident • 2016 - 2017

11/13/2017

These apartments look nice from the outside but as a current resident I'm miserable. I have a renovated apartment which is supposed to come with all new appliances. I have a broke air conditioner and door they still haven't gotten around to fixing. Oh and did… See More

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Resident • 2016 - 2017

09/12/2017

Don't move here.... I've lived in two apartments at sunbrook. The apartments are made for very tiny humans. Not livable for more than 1 person and maybe a small animal. They have a huge mold problem.. if you haven't heard about it, google "sunbrook apartments mold".… See More

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samenti • Resident • 2017

06/29/2017

My husband and I have had a great experience with the leasing consultants and Property Manager at Sunbrook. They were all friendly and helpful to us. This is a great apartment community. The grounds are well kept and the amenities are nice!!

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Resident • 2015 - 2017

06/22/2017

Ethical concerns... I would recommend that all new renters video tape or take pictures of the condition of the carpet of your new apt with a member of the staff during an initial walk through. Ask how old the carpet is and what the replacement cycle… See More

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Resident • 2016 - 2017

03/04/2017

I would not recommend Sunbrook Apartments. I pay way more than a person should for a studio. I pay over $600. The price does include cable but it is a luxury I never cared for. I asked if I had to have it and was told… See More

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Resident • 2017

02/08/2017

My girlfriend and I have been looking for apartments. Went in just to take a look around and the staff was amazing and showed us a few options which we really liked. Definitely going to give them a second look

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George costanza • Prospective Resident • Visited 2017

02/08/2017

Checked out apartment a couple of days ago. Have been looking for awhile now. Best experience ive had

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Resident • 2016 - 2017

01/14/2017

We moved into this apartment from across the country without seeing the unit. Unfortunately we were fooled by the well-kept ground and apartments that looked nice from the photos online. Once in the apartment, we had constant problems. These problems ranged from a dysfunctional dishwasher that… See More

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ihatesunbrook16 • Resident • 2016

12/09/2016

From the outside, these are absolutely perfect. Great facilities, great pool, beautiful renovated units and the outside is kept very clean. DO NOT BE FOOLED. Worst experience I have ever had with an apartment company. The staff are incredibly undertrained and rude. They will not give… See More

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Resident • 2015 - 2016

05/11/2016

If you are looking for an apartment, run the other direction. Terrible, rude staff, strange neighbors who smoke indoors constantly that leaks into your apartment, people steal and move your laundry, mold all over apartment, shotty electric work, poor quality appliances, carpet, doors, windows, freezing indoors… See More

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Kulmarak • Resident • 2016

04/22/2016

I moved here two months ago, it's alright and affordable. My only complaint really is i'm used to living in a very cool house (temp 68-70 degrees) Didn't have a problem when the temperature outside was 60 or lower but now that it's getting hot, the… See More

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Resident • 2014 - 2015

11/09/2015

I honestly would have given Sunbrook a decent review up until my move out. When I moved in, I had a crappy credit score because of medical bills. The girl in the leasing office said they totally understand and wouldn't turn me away, but I would… See More

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•

Updated Review

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Manager

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
N/A
SQ. FT.
326
Available
Avail.
N/A
Model
Magnolia

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
424
Available
Avail.
N/A
Model
Verandah

Price
Price
N/A
SQ. FT.
500
Available
Avail.
N/A
Model
Ashleigh

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
614
Available
Avail.
N/A
Model
Savannah

2 Bedrooms, 1.5 Bathrooms

Price
Price
N/A
SQ. FT.
848
Available
Avail.
N/A
Model
Alexandria

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

The beautifully renovated Sunbrook Apartments have all of the features and amenities you look for in a home. We offer access to the sophisticated lifestyle you deserve with a 24-hour clothes care center, newly transformed resident lounge with free WiFi, game room with foosball table and pool table, wellness center, indoor racquetball court and resort style outdoor pool with sundeck and grilling area. Also inside this pet-friendly community, you'll find Newly enhanced studio, one, and two-bedroom apartment homes to choose from with energy efficient stainless steel appliances, built in microwaves, breakfast bar, brushed nickel finishes, wood flooring, vaulted ceilings and so much more! Located in St. Charles, just a short drive from Historic Saint Charles and downtown St. Louis, our community offers a unique suburban lifestyle fused with the excitement and energy of living in the city. Our residents enjoy a wide range of delicious dining options , choice of malls and unique retail shoppi

Sunbrook Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsC

Review CountD+

Manager's Review EngagementF

Manager's Review Reply TimeF

Ratings & Reviews (129 Reviews)

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