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Resident · 2011 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/19/2012
I have lived at the Mansion House Apartments for over a year (started July 2011). The location is good, and apartments are adequate. I enjoy the fact that AC/heat are centralized, a great cost savings on electricity. Free on-site laundry. Parking is decent (costs $90 a month). However, my BIGGEST gripe is the rude and dismissive staff. Don't get me wrong, the doormen/doorwomen are exceedingly nice. They are always friendly and great to converse with. However, the office staff (building manager, leasing agent) are the absolute worst I've ever dealt with! It is unbelievable how they can treat residents they way they do. Look at some other reviews, many of them mention this as well. They are rude to the point of abusive. I will definitely be moving out as soon as my lease is up.
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