ReNew Cross Creek

ReNew Cross Creek

(21 Reviews)
1269 Mangrove Lane , Saint Louis, MO 63125
$1,095 - $1,370/mo

Floor Plans & Pricing

1 Bedroom

Valencia

1 Bed, 1 Bath | 858 sq. ft.

$1,095 - $1,170

2 Available Units

2 Bedrooms

Seville

2 Beds, 2 Baths | 1,066 sq. ft.

$1,295 - $1,370

2 Available Units

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A-

Noise

4.1

Grounds

4.0

Safety

3.7

Office Staff

4.1

Maintenance

4.4

Neighborhood

4.3

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A+

Number of reviews in the past 365 days

14

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A

Average time to respond to reviews

3.86 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(21)

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  • Newest Activity
  • Recently Lived In
  • Review Rating
  • Original Date

Updated Review

Avatar

Verified Resident 878093

VRP 2020 - 2021

6/2/2021

Quiet, well kept, safe community. I have really enjoyed my stay this far and hope to continue. The staff has been great with accommodating any issues that have come up during my stay up to this point.

Manager

6/4/2021

ReNew Cross Creek
Thank you so much for reviewing our atmosphere, upkeep, and service! Our team members are always eager to help with whatever you may need.

Updated Review

Avatar

Verified Resident 879413

VRP 2020 - 2021

5/29/2021

We have lived here approximately fifteen years. It wasn't until Melissa arrived and took over the "team" that we began to see many improvements. The remodeling is so pretty, I love just being home and enjoying the view! Melissa made sure that our move intoSee More >
Manager

6/2/2021

ReNew Cross Creek
We appreciate your 15 years of loyalty as a resident of our community and hearing that your experience has been a great one! It feels good to know that our enhancements have made such a positive difference in your lives. We agree that Melissa has been a rock star that makes our community better. Thank you for noticing.
Avatar

Verified Resident 909531

VRP 2016 - 2021

5/28/2021

Horrible experience since the new management took over , property managers are incompetent , place is trash all the time , old appliance . I think property manager is issue with this community that,s why they been replaced so many times .

Manager

6/3/2021

ReNew Cross Creek
Thank you for your feedback. We are sorry to hear you feel this way about our customer service, and we are committed to addressing your concerns in a timely and effective manner. At your earliest convenience, would you please email our Cares Team at [email protected]? We look forward to hearing from you.
Avatar

Verified Resident 909332

VRP 2006 - 2021

5/28/2021

Charging us for water & then changing the shower heads with no water pressure was the last straw for me. I moved here 20 years ago left & came back 15 years ago because of the showers. Disappointment. From what I understand, everyone is disappointedSee More >
Manager

6/2/2021

ReNew Cross Creek
Thank you for your feedback. We are glad that you have enjoyed your home other than this issue with the water pressure. At your convenience, please stop by or call our office so we may discuss this in more detail to determine the best solution. We look forward to hearing from you!
Avatar

Verified Resident 909261

VRP 2021

5/28/2021

The management team is very nice, helpful and quick acting on any maintenance that may be required. So far I have found it to be quiet and comfortable. The only issue I see is that every time it rains, my back grass area floods completely.

Manager

6/2/2021

ReNew Cross Creek
Thank you for your review and a five-star rating. There is nothing better than hearing that our team is nice, helpful, and prompt. We will share your feedback about the rain with our team for future improvement.

Updated Review

Avatar

Verified Resident 880928

VRP 2016 - 2021

5/25/2021

Wish upstairs neighbor didn't have insomnia & would use treadmill/eliptical on deck outside instead of bedroom/living room. We can hear her doing laundry at 1 am! She was much more quiet before covid & having to leave to go to work. We can't imagineSee More >
Manager

5/29/2021

ReNew Cross Creek
Thank you for your feedback on your living experience. We would love to help resolve your concerns with noise as soon as possible. That said, we will first need a little more information from you so we may address it with the appropriate residents. At your earliest convenience, please reach out to our office at [email protected] We look forward to hearing from you.
Avatar

Verified Resident 908173

VRP 2020 - 2021

5/25/2021

Awesome apartment. Very peacful, nice neighborhood. The manager is a really nice person. The maintenance guy is really clean and does his job properly. Cleans the parking lots. People around are really friendly.

Manager

5/27/2021

ReNew Cross Creek
Thank you for your review and a five-star rating. It sounds as though you are having a fabulous experience in our community. If there is anything you need in the future, please do not hesitate to let us know.
Avatar

Verified Resident 906314

VRP 2015 - 2021

5/19/2021

Melissa is a wonderful complex manager and is devoted to the residents!.................................................

Manager

5/22/2021

ReNew Cross Creek
Thank you so much for praising Melissa! We're immensely proud of the exceptional professionals we hire to maintain our community, and it is encouraging feedback like yours that keeps us going. We are so glad to have you here with us!

Updated Review

Avatar

Verified Resident 879465

VRP 2004 - 2021

5/17/2021

We love living here. Our amenities are amazing - washer/dryer in the apartment, fireplace, storage closet and close to Dierbergs and South County Mall plus other shopping. Ample parking. Also love having a swimming pool. Jeremy, our resident agent and Mike our maintenance man areSee More >
Manager

5/20/2021

ReNew Cross Creek
Thank you for this outstanding review of everything our community has to offer. It means the world to us to know how much you love your apartment home, but we especially appreciate your praise of our hardworking team. We agree that Jeremy and Mike are assets to the team, and we look forward to sharing your review with them.
Avatar

Verified Resident 905429

VRP 2004 - 2021

5/17/2021

Wonderful amenities and staff. Jeremy, our resident agent, and Mike, our maintenance person are courteous, kind, efficient, friendly and responsive to our needs.We love having a washer and dryer in the apartment as well as a fireplace.We are very close to Dierbergs and other shopping.

Manager

5/20/2021

ReNew Cross Creek
We are grateful that you took the time to recognize the dedication of our team members Jeremy and Mike. Our top priority is to provide outstanding customer service, and your review shows us that we are succeeding. Thank you for the detailed review of all the wonderful amenities our community has to offer.
Avatar

Verified Resident 904950

VRP 2019 - 2021

5/17/2021

My experience with Renew Apartment, this being my first apartment I ever rented, it's actually been a wild experience. At first, the management was horrible, she did not listen to your concerns, no matter what needed done. Also had countless problems with my bestfriend parkingSee More >
Manager

5/20/2021

ReNew Cross Creek
Thank you for your glowing review of our community! We are thrilled to hear that your experience has improved since you first moved in and that our new team is taking care of all your needs. If there is anything else we may do for you, please do not hesitate to let us know.
Avatar

Verified Resident 879551

VRP 2020 - 2021

3/5/2021

It's good. Neighbors are friendly. Management is professional. The community is pretty quiet and is close to m shopping and restaurants. Parking is adequate and safe. I can't wait until the pool opens this summer.

Manager

3/9/2021

ReNew Cross Creek
Thank you for the great review! We're pleased to see that you are enjoying your time in our community, and we look forward to seeing you at the pool this summer. Please let us know if there is anything we may do for you!
Avatar

Verified Resident 877454

VRP 2000 - 2021

3/1/2021

Not much to say. Started out fine. Barb put me at head of waiting list. I had moved back to SL from LV. Needed to find a place quickly. The rent was fair and it's a good location. Now? See More >
Manager

3/6/2021

ReNew Cross Creek
We appreciate you reaching out to let us know how you feel. Your feedback will only help us grow and improve, and we encourage you to email us at [email protected] if you would like to share more details about your experience.
Avatar

Verified Resident 877356

VRP 2019 - 2021

3/1/2021

I was very happy and satisfied with the previous all the new changes they made I still hate that I have to pay for a service I don't get.i see it unfair.i made few calls to solve this issue but didn't get itSee More >
Manager

3/6/2021

ReNew Cross Creek
Thank you for reaching out. We would appreciate the opportunity to understand your feedback further and address any concerns you have about fees. Please reach out to us directly at [email protected] so we may assist you better.
Avatar

Larry F

Resident 2014 - 2016

8/4/2016

When we moved in, I notified the office manager that I would need "disabled parking" for my vehicle and she assured me that I would get it ASAP. After waiting 6 weeks for it and constantly asking when it would be here, I toldSee More >
Avatar

anonymous

Resident 2014 - 2016

6/17/2016

This place is ridiculous. Management is a total joke-hostile and never gets anything taken care of. Most of the appliances are broken/old and if you call they refuse to fix. Repairs are shoddy and half-assed. Rent keeps going up while no improvements are made. LotsSee More >
Avatar

mpfar

Resident 2015

9/4/2015

Where do I begin? This place ended up being a nightmare! I noticed that the dishwasher wasn't releasing the liquid soap during the wash cycle. I called to complain and I was told to just put the washing detergent in the bottomSee More >

Features & Amenities

Laundry
  • Washer/Dryer
Parking
  • Carport
  • Covered Parking
Pets
  • Cats Allowed
    Pet Limit: 2. Comments: Cats Welcome Maximum Pets per Apartment: 2Pet Fee per Pet: $300 (non refundable)Monthly Pet Rent per Pet: $25
    Less Info
    More Info
  • Dogs Allowed
    Restrictions: Pit Bull Terrier, Staffordshire Terrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow, Husky and German Shepard. Pet Limit: 2. Comments: Dogs Welcome (some breed restriction see below)Maximum Pets per Apartment: 2Pet Fee per Pet: $300 (non refundable)Monthly Pet Rent per Pet: $25
    Less Info
    More Info
  • Assisted Animal Allowed
    Pet Limit: 999. Comments: Assistance animals: HUD guidelines define assistant animals as animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
    Less Info
    More Info
Other
  • Additional Storage
  • Air Conditioner
  • Alarm
  • Cable & Satellite
  • Ceiling Fan
  • Clubhouse
  • Concierge
  • Credit Card Payments Accepted
  • Disability Access
  • DishWasher
  • Disposal
  • Electronic Payments Accepted
  • Fireplace
  • Freeway Access
  • Furnished
  • Hardwood Flooring
  • Heat
  • High-Speed Internet
  • Individual Climate Control
  • Large Closets
  • Microwave
  • On-Site Maintenance
  • On-Site Management
  • Package Receiving Service
  • Patio
  • Pets Allowed
  • Pool
  • Range
  • Refrigerator
  • Short Term Lease Available
  • Storage Space
  • Sundeck
  • View
  • Wheelchair Access Available
  • Window Coverings
Show Less
Show More

Leasing

ReNew Cross Creek offers spacious 1 and 2-bedroom apartment homes in St. Louiss South County neighborhood of Mehlville. This suburban delight is the best of both worlds, offering a top-notch school district and the convenience of being just thirteen minutes from Downtown St. Louis! Enjoy our grassy green space or embark on an outdoor adventure at nearby Grants Farm or Jefferson Barracks Park. Take advantage of nearby boutiques and specialty stores or check out the Galleria or Plaza Frontenac for a day of premium shopping and premier restaurants. Youll love living on the other side of our beautiful storybook entrance and calling this relaxing atmosphere home!

Office Hours

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 05:00 PM
  • Saturday: Closed
This community is managed by

Trinity Property Consultants

B+
B+
Communities
177

Questions & Answers (1)

Anonymous
Asked on: 11/15/2017
Q: Can you use a debit card to pay rent (or what other rent payment options are there)?
Anonymous
Answered on: 11/15/2017
A: We never used a debit card for payment before. Not sure if it's possible. We always paid by check.

Frequently Asked

What are noise levels like at ReNew Cross Creek?
The community is rated 4.1/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at ReNew Cross Creek?
The community is rated 4/5 stars, signifying much satisfaction on average.
How safe is ReNew Cross Creek?
The community is rated 3.7/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.4/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 3.86 days to their community reviews in the past year.
Who manages ReNew Cross Creek?
Trinity Property Consultants
What is the pet policy at ReNew Cross Creek?
Cats Allowed
Pet Limit: 2
Comments: Cats Welcome Maximum Pets per Apartment: 2Pet Fee per Pet: $300 (non refundable)Monthly Pet Rent per Pet: $25
Dogs Allowed
Restrictions: Pit Bull Terrier, Staffordshire Terrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow, Husky and German Shepard
Pet Limit: 2
Comments: Dogs Welcome (some breed restriction see below)Maximum Pets per Apartment: 2Pet Fee per Pet: $300 (non refundable)Monthly Pet Rent per Pet: $25
Assisted Animal Allowed
Pet Limit: 999
Comments: Assistance animals: HUD guidelines define assistant animals as animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 2 Baths

Contact Property

ReNew Cross Creek

August 2021

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Baths

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ReNew Cross Creek is a 858 - 1,066 sq. ft. apartment in Saint Louis in zip code 63125. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,095 - $1,370. Nearby cities include Pine Lawn, Jennings, Bellefontaine Neighbors, Ferguson, and University City. 63088, 63123, 63116, 63109, and 63126 are nearby zips.