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Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
We are disappointed to read your feedback, which doesn't reflect our typically high standard for service. We aim to be transparent in our leasing process and are sorry that your family members' experiences didn't live up to their expectations. We'd like to gather specific details about these concerns, so please contact our Cares Team at [email protected] at your earliest convenience.
We sincerely appreciate you sharing such a glowing review with our team! We pride ourselves on the exceptional service and amenities we're able to provide to our residents and guests, as our mission is to deliver a student space well-suited for your social life. Please continue to enjoy everything our community has to offer, as we'll certainly enjoy continuing to serve you. If you ever have any questions, comments, or concerns, feel free to let us know.
Thank you for sharing about our friendly team and peaceful community. We take pride in providing an exceptional living experience and are grateful for your kind review. We'd like to hear more about your comments regarding roommate match, so will you please email us at [email protected]? We look forwarding to connecting soon!
Thank you for writing. It is heartening to hear that you have had a good experience with our team resolving your requests. If there is ever anything you need with concerning the noise levels of your neighbors, please stop by the office. We are here to help.
Thank you for sharing your positive perspective on our community's location, service, and amenities. Your comments regarding our responsive and professional maintenance team mean a lot to us as it underlines our commitment to impeccable service and shows how much we value the satisfaction of residents such as yourself. Thank you for being a part of our community.
Your review makes us so proud to be part of such a welcoming community. It's wonderful to know how much you love your apartment home and the convenience you have found here. Thank you so much for sharing this with us.
Thank you for your review. We are happy to provide a comfortable community environment.
Thank you taking the time to write and share your experience with us. We are confident that the advice you have shared will be appreciated by prospective residents, but our team would love to understand the root of this feedback so that we may improve the move-in experience for our residents. At your convenience, please send us an email directly to [email protected] or stop by the office to discuss. Thank you!
Thank you for taking the time to bring all of your feedback to our attention. Our team works diligently to ensure a pleasant experience for all of our residents, and we are sorry to hear that your move-in was not up to our usual high standards. We would love to chat with you about your experience in person. When you have a moment, please stop by the office or email us at [email protected]
Thank you for taking the time to share your feedback. Our team strives to provide superior service and your comments validate our efforts. We're sorry to hear your disappointment with the contractors and we would like to discuss your concerns in greater detail. Please stop by the office or email [email protected] so we may assist you further.
We are delighted that our team made your move-in experience an excellent one! We are also glad to hear that you're finding our community to be a good value. Thank you for the review.
Thank you for the 5-star review. Resident satisfaction is our number one goal, and your feedback lets us know we are doing a fantastic job. We're glad you're happy here.
Thank you for writing a review to share that you're enjoying living here and experiencing prompt customer service when you request it. If there is something we can do to nudge your happiness higher, please contact us at [email protected] to let us know. We're glad you're here.
Thank you for the exceptional review. We can understand how nerve-wracking it can be to sign a contract without seeing your home first, and we are happy to hear we have been able to meet your lifestyle needs.
It's excellent to know that you appreciate our community's value and convenience. Thank you for your charming review!
Thank you for your 5-star review. We cherish compliments on our team's superior service. We are glad you are so proud to call our community home.
We appreciate you taking the time to share your experiences and we are sorry for any inconvenience. Our team works hard to ensure our residents are well taken care of, so rest assured that we our evaluating these circumstances to determine if any further improvements are needed. Our goal is to make sure that you feel at ease both now and in the future. At your earliest convenience, please email [email protected] so we may assist you further.
Thank you for your recommendation. We love the positive feedback you have shared about the community.
Thank you for writing such a nice review and for expressing your satisfaction with the community. We appreciate it!
Thank you for your lovely review! We're constantly brainstorming new ways to enhance the quality and value we offer to our residents, so please feel free to reach out to our leasing office team should you think of any suggestions for how we may improve.
Hello, we are sorry to hear that your experience has not been up to par. We would like to learn the details behind your feedback so that we may improve both your experience and our team to your benefit. At your convenience, please email us directly at [email protected] or stop by the office.
Thank you for your review. Our team is happy to hear your overall experience has been pleasant. We welcome your feedback on areas that may need improvement and have noted your suggestions. Please let us know if there is anything more you'd like to share.
Thank you for your review. We're sorry to hear of any disturbing behavior that has occurred. Our team is looking into this matter. Please feel free to stop by the office or email [email protected] if there is anything more you'd like to share.
Thank you for your review. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
We appreciate your candor. It's disheartening to hear that you're displeased with the accessibility of the courtyard. If you would like to talk about this matter further, we're available at [email protected] or in the office. Thank you for sharing your thoughts with us.
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447
1 Bedrooms
Prince
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438
1 Bedrooms
Dolly
$1,125 - $1,275
557
1 Bedrooms
Jewel
$1,145 - $1,295
606
1 Bedrooms
Lynn
$1,049 - $1,199
365
1 Bedrooms
Santana
$1,099 - $1,249
467
1 Bedrooms
Young
$1,119 - $1,269
557
1 Bedrooms
Martin
$1,159 - $1,309
605
1 Bedrooms
Davis
$272 - $799
362
2 Bedrooms
Gloria
$344 - $788
332
2 Bedrooms
Sinatra
$352 - $805
335
2 Bedrooms
Nelson
$357 - $815
338
2 Bedrooms
Joplin
$357 - $815
339
2 Bedrooms
Wonder
$357 - $815
355
2 Bedrooms
Jackson
$362 - $437
396
1 Bedrooms
Bowie
$362 - $825
340
2 Bedrooms
Janet
$362 - $825
404
2 Bedrooms
Lennon
$365 - $830
378
2 Bedrooms
Dylan
$367 - $835
398
2 Bedrooms
Twain
$369 - $819
474
2 Bedrooms
Abdul
$372 - $820
381
2 Bedrooms
Charles
$372 - $845
426
2 Bedrooms
Hepburn
$372 - $845
465
2 Bedrooms
Franklin
$372 - $845
526
2 Bedrooms
Collins
$372 - $852
328
3 Bedrooms
Morissette
$397 - $895
381
2 Bedrooms
Hendrix
$240 - $803
315
2 Bedrooms
Kravitz
$149 - $674
301
2 Bedrooms
Jagger
$152 - $684
315
2 Bedrooms
Jennings
$154 - $694
325
2 Bedrooms
Monroe
$154 - $694
328
2 Bedrooms
Presley
$157 - $704
339
2 Bedrooms
Fitzgerald
Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority!Icon Student Spaces is much more than an expertly curated student living community; its an environment where young professionals and university employees thrive! Located in the heart of St. Louis, MO, our flexible floor plan options provide student spaces and private studio, 1, 2, 3, and 4-bedroom homes for those looking to call an apartment their own. Our all-inclusive Icon amenities package includes fully furnished options, high-speed internet, basic cable, and utilities included in your monthly rent. Common area amenities include a spacious outdoor courtyard with grilling stations, a state-of-the-art fitness center, and a cinema room complete with surround sound. Our community is conveniently located across the street from St. Louis University, making it a centralized location for anyone interested in the true St. Louis experience. Downtown is just a few minutes away, offering a plethora of shopping, dining, and entertainment options to choose from. Residents love to appreciate local art and nature with several museums and The Missouri Botanical Garden nearby. Call today to schedule your personalized tour and learn why residents love calling our community home!
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