Ratings & Prices for The Lofts at 1 Thousand, Saint Louis, MO

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.8
Safety	4.8
Office Staff	5
Maintenance	4.5
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	6

Manager's Review Engagement

Percentage of reviews responded to	66.67%

Manager's Review Reply Time

Average time to respond to reviews	7.33 days

Ratings & Reviews (58 Reviews)

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mhughes18 • Prospective Resident • Visited 2021

03/03/2021

Jamaia was awesome in showing me the apartments and amenities Loft at 1 Thousand had to awesome. I went in looking at a 1 bedroom but left applying for the 2 bedroom. I hope and can't wait to be apart of the community at Lofts at… See More

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Resident • 2019 - 2021

03/02/2021

It’s been great hard to get the office on the phone but easy to talk to when you go to the office. Nice people every helpful can tell there smiling under the mask. Makes you feel welcome go above to help.

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Donovan314 • Prospective Resident • Visited 2021

02/21/2021

Well I had visited the location looking for a two bedroom loft. All the employees were super friendly and helpful and were able to give me a ton of information on the property itself and the units we viewed. Jamaia Lewis was very helpful and was… See More

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The Lofts at 1 Thousand Manager

02/23/2021

Hello Donovan, Thank you so much for taking the time to provide a review of our community. Our team here at The Lofts at 1Thousand prides ourselves at providing excellent customer service - we are so happy that shined through on your tour! Please let our team know if you have any questions or would like to start the application process! We look forward to having you as one of our newest residents. - The Lofts at 1Thousand Team

Tiana_B866 • Resident • 2020

12/19/2020

Since moving in the team has been great but especially Jamaia! She is always pleasant and willing to help in anyway! If she doesn't have the answer right then she will find it and get back to you as promised! She is the main reason I… See More

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The Lofts at 1 Thousand Manager

01/05/2021

Wow! Thank you so very much for your kind words about Merchandise Mart. We are happy your experience with us as a new resident has been positive. We hope you'll make your home with us for many years! Marishana Shaw- Property Manager

SDunlap1 • Prospective Resident • Visited 2020

12/19/2020

Jamaia was an amazing host showing us all the amenities of the property. She was very personable and warm she made us feel welcomed. One could really appreciate the community like atmosphere. We are looking forward to living in as soon as possible!

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The Lofts at 1 Thousand Manager

01/05/2021

Wow! Thank you so very much for your kind words about The Lofts At 1 Thousand. We hope you'll make your home with us for many years! Marishana Shaw- Property Manager

Tricia_E173 • Resident • 2020

10/21/2020

Michaela has been wonderful every step of the way! She made the process of viewing floor plans, answering our questions and our overall move in experience very smooth. We absolutely LOVE our new home! Super friendly neighbors and we can't wait to see the amazing renovations… See More

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The Lofts at 1 Thousand Manager

10/24/2020

Thank you Tricia for pointing out the hard work that Michaela has put forth in making each experience for our move ins unique and pleasurable. It is what Mandel strives more. We hope your stay continues to meet your expectation.

Brycealexander • Resident • 2019

07/17/2019

Great group of ladies in the office and pretty helpful when needed but that's literally the only upside to these apartments. Disgusting property manager, terrible experiences, and a growing list of issues and just receive a bandaid rather than an actual fix. Parking is a joke… See More

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The Lofts at 1 Thousand Manager

08/06/2019

Bryce,We value your residency with Merchandise Mart and are sorry to hear that your experience hasn't lived up to your expectations. We appreciate the time you took to bring some of your concerns to our attention in order that we may always strive to improve. We would be more than happy to address the concerns you have. A meeting or call will allow me the opportunity to ensure that going forward, we can improve your living experience at Merchandise Mart.Kim B

Sutton217 • Former Resident • 2017 - 2018

02/06/2019

I loved this place! Only reason I moved because I had family issues back in my hometown or I would have never moved! I plan on moving back to these same apartments by summer once I get my family issues situated ! The whole management team… See More

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The Lofts at 1 Thousand Manager

02/09/2019

We want to take the opportunity to thank you for your positive feedback. We pride ourselves in providing an exceptional place to call home for all our residents, and we're so glad you had such a great time with us. I'll be sure to share you praises of our team with everyone. It will make their day! While we are so sorry you had to leave, we wish you the best of luck in your new place. Give us a call when you're ready to come back as we'll be happy to make your move as smooth as possible! K. BishopProperty Manager

Former Resident • 2016 - 2018

12/07/2018

This place is so horrible and so is the New management . FIRST, IT IS NOT SAFE BECAUSE DURING THE TIME IVE LIVED HERE UNDER THE NEW MANAGEMENT ,SOMEONE GOT SHOT IN THE LOBBY ,A FEMALE ALSO GOT SHOT OUTBACK ON A SEPARATE OCCASION AND SOMEONE… See More

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The Lofts at 1 Thousand Manager

12/11/2018

We're sorry that you have been unhappy with your home, however our team makes every effort to address all concerns and provide good customer service to everyone. It is our goal to provide our residents with the best living experience. While there are challenges in every multi-family rental community that, at times are difficult to remedy, we try our very best to come to decisions that are best for all parties. We also strive to be committed to all of our guest, applicants and residents and treat everyone according to the Fair Housing guidelines established in our industry. Please know that everyone is welcome to live with us according to our guidelines. Merchandise Mart Management

Studioraw • Resident • 2018

12/03/2018

I'm overly excited to share my experience!! ?? From the moment I met Cassi, took my tour and viewed 3 floor layouts, to the 'thank you' care package I received back in August 2018, when there were no longer any units available - (which meant I… See More

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The Lofts at 1 Thousand Manager

12/05/2018

WOW! We are so very happy that your entire experience was such a positive one for you. Finding that perfect home and moving is always stressful, so we're glad we were able to be there for you. Please let us know whenever you need anything! The Merchandise Mart Team

Resident • 2016 - 2018

10/16/2018

Staff is great they always took care of my need in a nice way and they actually put an effort to know their residents. They only issue I have is the thin floors and the spilling issues it may just happen you have a neighbor with… See More

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The Lofts at 1 Thousand Manager

10/18/2018

Thanks so much for such nice comments about our team. We want to make sure we know all our residents so they feel free to reach out to us with any need they may have. We are researching resolutions to the floors, and please contact me regarding any matters of concerns with neighbors so we can discuss it together. I can be reached at 341-436-6800. Kim, Property Manager

Shanicac • Resident • 2017 - 2018

04/02/2018

I love living in the Downtown Loft District it’s very highway convenient. My appointment is nice the staff is awesome and the maintenance comes right on time whenever there’s a situation. The grounds of the building is kept clean and the safety of the building is… See More

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The Lofts at 1 Thousand Manager

04/02/2018

Thank you so much for taking the time to leave such a nice review. We value you as a resident and appreciate your positive feedback. We strive to meet our residents customer service needs. Thank you for calling Merchandise Mart your home! K Bishop Property Manager

Pdozier11 • Resident • 2016 - 2018

02/16/2018

I love this building! The location is awesome as well. Walking distance to anything you want not to mention the awesome Deli located inside the building. There has been a new manager change and I LOVE the new manager. Very easy to talk to and she… See More

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The Lofts at 1 Thousand Manager

02/16/2018

Thank you for your kind words. We value you as a resident and appreciate your positive feedback. We are excited for the new changes that will be taking place also. Thank you for calling Merchandise Mart your home! K Bishop Property Manager

JesseDean • Resident • 2017 - 2018

02/15/2018

I came to this community from Chicago Illinois 6months ago. It only takes me 30 days to know if anyplace is liveable and loveable. I have to admit Im not always easy to please, especially where my dollar is concerned. I find my apartment to be… See More

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The Lofts at 1 Thousand Manager

02/16/2018

Thank you Jesse for your kind words. We value you as a resident and appreciate your positive feedback. Thank you for calling Merchandise Mart your home! K Bishop Property Manager

Lburrow • Former Resident • 2017 - 2018

01/26/2018

I'm a former resident of this location and I can honestly say that the modified staff is very welcoming, friendly and attentive. Like any location no staff is perfect, however they make a great effort to come through with all things living for their tenants. Sad… See More

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The Lofts at 1 Thousand Manager

02/16/2018

Thank you for your kind words. We value you as a resident and appreciate your positive feedback. Good luck to you and if you ever want to come back we would love to have you. Thank you for calling Merchandise Mart your home! K Bishop Property Manager

Resident • 2012 - 2017

06/16/2017

Merchandise Mart Apartments have been going down hill for years. Between the poorly insulated flooring, the back of the building wreaking of urine and the extremely unprofessional staff, I would never recommend anyone move in. The hallways smell of marijuana, the trash shoot is frequently backed… See More

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vsnorth • Resident • 2017

06/06/2017

DO NOT MOVE INTO THIS BUILDING!!! If there was a way to post negative five stars I would do so in a heartbeat. This once grand building has become a sess pool of mold, filth, and disrepair. The walls are paper thin so you can smell… See More

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The Lofts at 1 Thousand Manager

06/13/2017

Thank you for taking time to share your prior experience with us. I am truly sorry that you left with such an unpleasant opinion of the community. We take your feedback very seriously and make every effort to provide a quality living experience for all residents that make our home with us. As with any multi-family community, there are always challenges to face and areas to improve on. We have added new gas grills and replaced all the furniture on our rooftop for everyone's enjoyment. When that area is misused, we will continue to make every effort to rectify the situation. While we can't guarantee the propane will be closed or it will never run out, we monitor it daily and fill it as soon as it is empty. We will continue to research the points you referred to so that going forward, these situations are alleviated. We continue to always strive and resolve matters as quickly as possible, and again apologize for the inconvenience you had during your residency at our community.

Drop4467 • Resident • 2016

12/15/2016

DJB.....I am new to the Merchandise Mart Apartments and even though I've read the many negative reviews I haven't personally experienced those things. First I would like to extend a grand recognition to Colleen and Amelia as they were very professional with placing me into a… See More

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The Lofts at 1 Thousand Manager

12/19/2016

The entire team at Merchandise Mart takes great pride in providing residents with the best home possible. Thank you for taking the time to share your experience at Merchandise Mart! Sincerely, Merchandise Mart Management Team.

st.louis loft review • Resident • 2014 - 2015

06/09/2015

This apartment building charges regular pricing for individuals who old full time jobs and there is subsidized housing allowed, meaning low income renters are allowed to move in paying almost half of what the full time employed renters pay. The building constantly wreaks of marijuana smoke… See More

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The Lofts at 1 Thousand Manager

04/18/2017

We are sorry you had such a poor experience while living at Merchandise Mart. Our group recently purchased the property and have found the information in the reviews extremely helpful in identifying items that we can and will correct. We would love for you to visit the property and see all of the positive changes that have taken place already as well as the many improvements yet to come. Sincerely, Jessica Yanny Mandel Property Services Inc.

Resident • 2015

04/02/2015

Like many reviewers have stated, this place seems amazing but it does go downhill super fast. Most neighbors are super nice but there are some really rough ones who will threaten you if inconvenienced in the least and some that will act nice but then completely… See More

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The Lofts at 1 Thousand Manager

04/18/2017

ckbradford • Resident • 2010 - 2014

10/02/2014

I've lived here for four years and love it. The building is conveniently located near Culinaria, Busch Stadium and public transportation. Bldg can can get noisy on weekends with live music and general traffic. You will probably hear your neighbors through the hardwood floors. Maintenance is… See More

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mwicoff • Resident • 2013 - 2014

06/18/2014

Do not live here! I was totally set on moving to Merchandise Mart because of its aesthetic qualities. Its physical appeal does not even compare to the amount of frustration this place has caused me. I have never felt so ripped off in my life. I… See More

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The Lofts at 1 Thousand Manager

04/18/2017

cantwaittoleave89 • Resident • 2013 - 2014

03/01/2014

This place is awful....just awful. We were thrilled at first, but things have gone downhill very quickly in the past few months. Noise is the worst...you can hear EVERYTHING your neighbors are doing above, below, and to all sides of you. Our bed is right next… See More

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The Lofts at 1 Thousand Manager

01/30/2017

We appreciate you taking the time to ask about Merchandise Mart prior to making your decision to make your home with us. The reviews you are reading were under different ownership. The Mandel Group has recently become the new owners and management of Merchandise Mart. We are excited to be able to bring the Mandel level of service to St. Louis. We are a highly-respected Management Company based out of Milwaukee, and I encourage you to visit us at www.mandelgroup.com to become familiar with the level of quality we will bring to Merchandise Mart. Merchandise Mart is a historic property, and the Mandel Group is working on a daily basis to improve the community for our current and future residents. There are many changes coming in the future, and while everything may not occur overnight, our current residents have started seeing some of the changes we are starting. In answer to your specific questions about screening, we do rent to everyone who completes an application and is approved by our Resident Selection Criteria which you can obtain at our Management Office. Our goal, moving forward, is to make every effort to work towards the common goal of providing a quality home for everyone as we strive for 100% satisfaction. We hope you choose Merchandise Mart as your new home. I encourage you to visit and speak with the Property Manager, Shakira Striklin, who can answer any questions you may have. She can be reached at 314-436-6800 or [email protected] . Jessica Yanny, Sr. Portfolio Director

metennisman1988 • Resident • 2013 - 2014

02/07/2014

horrible polace to live. people leave their trah all over. The apartments are to hot or too cold or not enogh space. The maintenace crew is rude and unintelligent. The water in 1 of my showers was getting cold numerous times and they came up and… See More

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The Lofts at 1 Thousand Manager

04/18/2017

Tmleonard • Resident • 2012 - 2013

03/17/2013

First of all, you can hear EVERYTHING from everyone that is connected to you. I can literally sing along the rap music played by all of my neighbors! Secondly, the floors are not sealed, this am I was woke up with some form of liquid pouring… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

Washer and Dryer Included in Each Loft

Parking

On-site Parking Garage

General

17' to 24' Timber Ceilings
24-Hour Emergency Maintenance
24-Hour Online Resident Services
Abundant Windows with Window Coverings
After Hour Courtesy Patrol
Balcony in Select Floor Plans
Black Granite Countertops and Maple Cabinetry
Business Center
Cable and Internet Ready
Cafe with Complimentary Coffee
Ceiling Fan
City Views in Select Homes
Controlled Access
Controlled Access with Guest Intercom
Convenient to Cigar Company
Convenient to Deli
Elevator
Entertainment Room
Exterior Balcony
Fitness Center
HD Television Programming Available
Maple Hardwood Floors and Exposed Brick Walls
Modern Kitchen Appliances including Refrigerator with Ice Maker, Microwave, Self Cleaning Oven with Range and Dishwasher
Multiple Amenities
On-Site Maintenance
On-Site Management
On-site Storage Units Available
Package Receiving Service
Pet Friendly Community- Breed Restrictions Apply
Pet Stations
Resident Social Activities
Residents Newsletter
Roof-top Terrace with Grills
Rooftop Sundeck
Skyline Views
Water, Sewer and Trash Included

Pets

Small Pet Allowed
Pet Limit: 2
Dogs Allowed
Pet Limit: 2
Cats Allowed
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$806
SQ. FT.
531
Available
Avail.
1 Units
Model
1A

View Floor Plan

Price
Price
$884
SQ. FT.
602
Available
Avail.
N/A
Model
1B

View Floor Plan

Price
Price
$931
SQ. FT.
689
Available
Avail.
N/A
Model
1C

View Floor Plan

Price
Price
$931
SQ. FT.
692
Available
Avail.
N/A
Model
1D

View Floor Plan

Price
Price
$931
SQ. FT.
710
Available
Avail.
N/A
Model
1E

View Floor Plan

Price
Price
$962
SQ. FT.
755
Available
Avail.
N/A
Model
1F

View Floor Plan

Price
Price
$1,014
SQ. FT.
778
Available
Avail.
2 Units
Model
1G

View Floor Plan

Price
Price
$1,092
SQ. FT.
973
Available
Avail.
N/A
Model
1GX

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,243
SQ. FT.
1,181
Available
Avail.
N/A
Model
TH2B

View Floor Plan

Price
Price
$1,347
SQ. FT.
1,026 - 1,030
Available
Avail.
1 Units
Model
2A

View Floor Plan

Price
Price
$1,362
SQ. FT.
1,051
Available
Avail.
3 Units
Model
2B

View Floor Plan

Price
Price
$1,375
SQ. FT.
1,117
Available
Avail.
3 Units
Model
2E

View Floor Plan

Price
Price
$1,378
SQ. FT.
1,081
Available
Avail.
3 Units
Model
2C

View Floor Plan

Price
Price
$1,378
SQ. FT.
1,116
Available
Avail.
2 Units
Model
2D

View Floor Plan

Price
Price
$1,399 - $1,449
SQ. FT.
1,279
Available
Avail.
1 Units
Model
2F

View Floor Plan

Price
Price
$1,451
SQ. FT.
1,247
Available
Avail.
N/A
Model
TH2C

Contact Property

Price
Price
$1,451
SQ. FT.
1,265
Available
Avail.
N/A
Model
TH2D

View Floor Plan

Price
Price
$1,482
SQ. FT.
1,210
Available
Avail.
N/A
Model
TH2A

View Floor Plan

Price
Price
$1,529
SQ. FT.
1,435
Available
Avail.
N/A
Model
TH2E

View Floor Plan

2 Bedrooms, 2.5 Bathrooms

Price
Price
$1,404
SQ. FT.
1,805
Available
Avail.
N/A
Model
BS117

View Floor Plan

Price
Price
$1,404
SQ. FT.
1,815
Available
Avail.
1 Units
Model
BS118

View Floor Plan

Price
Price
$1,404
SQ. FT.
1,896
Available
Avail.
N/A
Model
BS119

View Floor Plan

Price
Price
$1,508
SQ. FT.
2,105
Available
Avail.
1 Units
Model
BS120

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

So much to love. We are open to tour you safely as you search for your new home. We are there for you with space, storage, character, and the peace of mind that comes with an apartment managed by Mandel Group. Let our team take good care of you. There is truly no neighborhood setting in the St Louis area that offers such rich history and excitement as the Washington Avenue Loft District. In the heart of the city, the swirling nightlife, top notch restaurants, intimate cafes, intriguing art galleries and many unique shops are only some of the amenities to be enjoyed. And the commute to work will take less time than it takes to finish your latte. Just steps away from the City Museum, the Arch, Laclede`s Landing, the Riverfront, and all of your favorite sporting venues, living where you play takes on a whole new meaning. Walk Score = 98. Wow. So much value.

Office Hours

Sunday: Closed
Monday - Thursday: 09:00 AM - 06:00 PM
Friday: 09:00 AM - 05:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Lofts at 1 Thousand?
The community is rated 4.3/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Lofts at 1 Thousand?
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How safe is The Lofts at 1 Thousand?
The community is rated 4.8/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 66.67% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 7.33 days to their community reviews in the past year.

Who manages The Lofts at 1 Thousand?
Mandel Property Services, Inc.

What is the pet policy at The Lofts at 1 Thousand?
Small Pet Allowed
Pet Limit: 2
Dogs Allowed
Pet Limit: 2
Cats Allowed
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths