Ratings & Prices for The Towne House, Saint Louis, MO

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.8
Safety	4.9
Office Staff	4.9
Maintenance	5
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	20

Manager's Review Engagement

Percentage of reviews responded to	95%

Manager's Review Reply Time

Average time to respond to reviews	13.8 days

Ratings & Reviews (259 Reviews)

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Verified Resident • vrp • 2019 - 2020

Updated Review

02/26/2021

Excellent, I Love living in the Towne House Apartments. The cleanliness of the building and the Peace I felt when I came to look at my apartment is what drew me. And, my view from my balcony is a picturesque view of St. Louis. It is… See More

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The Towne House Manager

02/26/2021

Thank you for rating us. It means a lot to us and we appreciate your recognition. Let us know if there's ever anything we can do for you.

2 Previous Reviews· Last 09/10/2020

Verified Resident • vrp • 2014 - 2020

Updated Review

01/25/2021

I first fell in love with the good-sized balconies on this building, so I made Towne House the first place we looked at when we began our search for a new home. And we were delighted with what we found inside... From the wonderfully helpful and… See More

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The Towne House Manager

01/25/2021

We really appreciate that you took the time to share your experience and leave such kind remarks about us. We're so happy to know that our team's attentive service helped you feel right at home throughout your time here at Towne House Apartments. It has been a delight to have you as a resident, and we look forward to continuing to take care of you.

3 Previous Reviews· Last 12/15/2020

Verified Resident • vrp • 2020

01/25/2021

Overall experiences in the Towne House so far is really good and convenient. The apartment has a good layout, view, and well-maintained amenities. Also, the community is nice and friendly to humans and pets. Very safe and good distances to the forest park, restaurants, and shops… See More

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The Towne House Manager

01/25/2021

Thank you for reviewing Towne House Apartments. It means a lot to us, and we appreciate your recognition. Let us know if there's ever anything we can do for you. We want to make sure you continue to have a great experience.

Verified Resident • vrp • 2019 - 2020

Updated Review

01/23/2021

Im very satisfied with my home at Towne House EXCEPT for carpeting. Its been years since I lived with carpeting and Im not happy with it. Im constantly vacuuming snd I bought a rug shampooer and it never looks or feels clean.

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The Towne House Manager

01/23/2021

Thank you for the 5 stars! We're glad to hear that you're mostly happy at home. We appreciate your feedback and suggestions. We're always here to help, so please don't ever hesitate to reach out. Thank you for sharing with us!

Previous Review

· 09/10/2020

Verified Resident • vrp • 2017 - 2020

Updated Review

01/01/2021

A good safe place to live. !Aaaaaaaaaaaaaaaaa!aaaaaaaaaaaaaaaaaaaxxxxxxxxxxxxxxxxxxxxx

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The Towne House Manager

01/04/2021

We appreciate your review. Don't hesitate to reach out to our office if you ever need anything.

Previous Review

· 09/10/2020

Verified Resident 729000 • vrp • 2018 - 2020

12/15/2020

I loved towne house. First of all, it very near to Grocery (Schnucks and Whole food) and 15 min walk to washU school of medicine. I recommend Towne house! I recommend Towne house! I recommend Towne house! See More

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The Towne House Manager

12/15/2020

Thank you for rating us. We're delighted to know that we've provided you with a great experience.

Verified Resident 629156 • vrp • 2018 - 2020

11/18/2020

Very good, with exception of laundry room, often unable to use due to credit card malfunction, dryers lint not removed by tenant, sewer smell of sink. Excessive time waiting for elevator.Also frequent need to pay double for items in vending machines and too troublesome to try… See More

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The Towne House Manager

11/18/2020

Thank you for your review. We're glad that you're having an overall positive experience, and we'd love to learn how we can make your stay even better. We invite you to contact our office to go over your feedback. We hope to speak with you soon and look forward to making you even happier at Towne House Apartments!

Verified Resident 110396 • vrp • 1990 - 2020

11/03/2020

Excellent place to live. Really good amenities especially the pool in summer. The building is very well maintained and requests are addressed promptly. I enjoy living at the Towne House. The building is pet friendly with lots of cute dogs. This is an ideal location for… See More

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The Towne House Manager

11/04/2020

Thank you for the excellent rating. We are excited to hear that we meet your needs so well. Providing our residents with a great experience is our first priority and it always makes our day to know we succeeded in that goal. We want to keep giving you a great experience, so if there is anything you need from us, please do not hesitate to reach out and let us know.

Verified Resident 709128 • vrp • 2017 - 2020

09/18/2020

Even in the midst of this pandemic, Towne House has maintained the high standards of service and responsiveness. Management has been on top of implementing the latest CDC guidance to keep our community safe and residents have exhibited a high level of compliance with these measures.… See More

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The Towne House Manager

09/23/2020

Hi there, thanks so much for giving us 5 stars. We're delighted to hear we're exceeding your expectations when it comes to service and responsiveness. We promise to keep up the good work and look forward to having you as a happy resident for years to come!

Verified Resident 819516 • vrp • 2020

09/17/2020

Spacious units - lots of storage including kitchen cabinets, beautiful large pool, functional fitness room, great and unfailingly helpful staff. Location could not be better - walk to restaurants, Whole Foods, library, etc! Balconies are small but nice to have outdoor space. Finishings are basic but… See More

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The Towne House Manager

09/18/2020

Thank you for choosing Towne House as your home! We're glad you're happy with our amenities, location and staff. We appreciate your kind words!

Verified Resident 818637 • vrp • 2020

09/15/2020

I love my apartment at Towne House! It is so spacious and has a balcony with a great view of the Cathedral and surrounding area. The location is prime, walking distance to WashU school of medicine and restaurants and shops in the Central West End! I… See More

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The Towne House Manager

09/24/2020

Dear Resident, thank you for the 5-star rating! We're delighted to hear you're loving your apartment home and our convenient location. Thanks for choosing us as your home, we look forward to continuing to exceed your expectations!

Verified Resident 809985 • vrp • 2020

09/01/2020

I have been living at the Towne House for one month now and my experience has been everything I could have hoped for. Building management has been very kind, helpful, and responsive throughout the leasing and move-in process. The building is clean, quiet, and very comfortable.… See More

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The Towne House Manager

09/04/2020

We're delighted to know that your experience has been everything you could have hoped for! Thank you for highlighting our wonderful team. We're here to provide you with a great living experience so don't hesitate to reach out if you need anything.

Verified Resident 809045 • vrp • 2015 - 2020

08/29/2020

Love living here. Great amenities and diverse community of residents. Also very dog friendly which is nice. Before COVID hit, the team was also SUPER creative in fun activities to bring the residents together to build community. See More

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The Towne House Manager

08/31/2020

Thank you for sharing your experience. We're delighted to know you love living at Towne House. We miss our resident events too and will host something as soon as we get the okay to do so.

Verified Resident 473265 • vrp • 2018 - 2020

08/12/2020

I absolutely LOVE living in this building. As a young professional in the medical field, I couldn't find anything close to the quality of the Townhouse Apartments in such close proximity to the hospital within this price range. The community is friendly, the staff is responsive,… See More

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The Towne House Manager

08/12/2020

Thank you for your recommendation! We're happy to know that you've had such wonderful experience here, it has been a pleasure to have you as a resident. Best of luck in all your endeavors!

Verified Resident 781942 • vrp • 2020

07/21/2020

This is a great community. The residents are friendly. The staff are extremely well organized, professional and friendly. Many apartments have a beautiful view of the cathedral and the amenities are great.

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The Towne House Manager

07/21/2020

We're glad you think so! We appreciate you taking the time to highlight our community. We appreciate your feedback and look forward to keeping up the great work!

Verified Resident 792867 • vrp • 2020

07/18/2020

We are still relishing the improvement over our previous apartment situation, which we had thought satisfactory for a number of years. Our satisfaction so far has been much greater than we had imagined possible.

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The Towne House Manager

07/19/2020

We're glad you're having a wonderful experience here! We appreciate you sharing and look forward to continuing to exceed your expectations!

Verified Resident 769825 • vrp • 2015 - 2020

06/27/2020

We have been greatly impressed with how Towne House Apartments management and maintenance have responded to the pandemic. They have instituted policies that keep us all safe. It really feels like a community of people who genuinely care about each others welfare. Moving here has been… See More

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The Towne House Manager

05/19/2020

Thank you for the excellent review of Towne House Apartments! Our team is so happy to hear that you've been feeling comfortable and relaxed throughout this unprecedented time. Our team is working to go above and beyond for our community while following CDC Guidelines in order to protect ourselves and our residents, so we really appreciate this recognition of our tireless efforts! Additionally, our team is so grateful to have had you and your loved one here for the last five years. We love to see familiar faces! We hope to continue having you as satisfied residents for many more years to come! Take care now and keep enjoying that gorgeous view!

Verified Resident 764474 • vrp • 2017 - 2020

05/02/2020

I have been living here for the last 2.5 years. Great location and neighborhood, friendly management staff and neighbors, and overall good experience. There is minimal noise and everyone is working together to get this COVID-19 situation under control.

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The Towne House Manager

05/03/2020

Thank you for the wonderful review of Towne House Apartments! Our team is so happy to know that you've been satisfied and comfortable throughout your experience. We really appreciate this recognition especially in times like these. Lastly, we look forward to keeping up the great work and we wish you and your loved ones well! Thanks again for the 5-star rating.

Verified Resident 763354 • vrp • 2017 - 2020

04/29/2020

I like how the staff at thelwasing office or the front desk is always friendly and responsive. The maintenance is also very professional and effective. Nothing to complain during my 3-year stay at Townehouse.

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The Towne House Manager

04/30/2020

Thank you so much for the outstanding praise of Towne House Apartments! Our team is pleased to know that you've experienced efficient and attentive service throughout your time here. We look forward to keeping it up for many more years to come! Thanks again for choosing Towne House.

Verified Resident 757163 • vrp • 2018 - 2020

04/03/2020

Although we moved out from Towne Houses Apartments this year, we have to admit that the apartment condition and management team here are the best among all the apartments I ever leased. Maintenance request are always solve the next day, online system are easy to use.… See More

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The Towne House Manager

04/05/2020

Thank you for the high rating of Towne House Apartments! Our team is elated to know that you were impressed and comfortable throughout your time in our community! We're so grateful for the recognition of our tireless efforts to maintain the grounds, amenities, and other areas of the community. We work hard because we take pride in everything that we have to offer here! Lastly, we truly wish you and your loved ones the best of luck in your future adventures. Thank you again for making our day!

Verified Resident 725674 • vrp • 2019 - 2020

02/20/2020

This is one of the Best Apartment Complexes in St. Louis to Live In. It is immaculate, and the staff is friendly. The maintenance crew is top of the line, always on top of their jobs. I feel Safe living at Towne House Apartments. I could… See More

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The Towne House Manager

12/11/2019

Dear Resident, thank you for the awesome review of Towne House! We're thrilled you're enjoying your stay and that our team has done an excellent job of making you feel welcome and comfortable in our community. We will be sure to keep up the great work, but please don't hesitate to reach out should you ever need anything!

Verified Resident 492008 • vrp • 2006 - 2020

02/11/2020

I have lived here for, I think, 14 years. During that time I have been treated with the utmost courtesy, and my problems solved quickly. It is, of course, on the main drag for ambulances and fire trucks going to and fro, but the front apartments… See More

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The Towne House Manager

05/31/2018

First, let me thank you for your kind words! I am so excited you love living here. We try our best to accommodate the needs of all of our residents. Please let me know if there is ever anything I can do to make your life easier! Regards, Linda Johnson, Property Manager

Verified Resident 739011 • vrp • 2019 - 2020

01/25/2020

Very good location, old building but it is in very good shape and it does not smell. The security and maintenance guys are the best. The (only) problem with this community is in some of its management staff. Some are not polite, not attentive to concerns,… See More

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The Towne House Manager

01/25/2020

Dear Resident, we appreciate you sharing your thoughts with us. While we're happy to know you're overall pleased with your experience, our goal is to ensure you have an outstanding experience in every aspect of your stay. Please be assured we will use your feedback as a learning opportunity for our team to ensure we're providing our residents with the highest level of service. Thank you for your feedback, we look forward to making your stay even better!

Verified Resident 203691 • vrp • 2015 - 2020

01/25/2020

Love living here! The management team, front desk staff and maintenance team members are great! Really nice pool and workout facility. Pet friendly. Amazing diversity in terms of residents. All ages, races and walks of life. See More

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The Towne House Manager

01/25/2020

Hi there! It' great to know you love living here at Towne House! From our amenities to our friendly staff, we strive to ensure you're always happy to call our community "home" and are so happy to have you. Please feel free to reach out if you ever need anything!

Verified Resident 550740 • vrp • 2015 - 2019

01/25/2020

This is a great apartment to live in. The location is very convenient. The area is safe. Underground parking is great. The staff and maintenance are the best. Great views of the city. Areas inside and outside is very well maintained.

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The Towne House Manager

10/05/2018

Good Morning - thank you for your kind words. I will pass this along to the Towne House Team. We strive to keep our residents happy - they are family to us! Again, thank you! Linda Johnson, Property Manager

•

Updated Review

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Features & Amenities

Laundry

Laundry On-Site

Parking

Garage

General

9' Ceilings
Balcony or Patio
Bike Racks
Blinds
Business Center
Carpet
Central Heat and Air
Convenient Location to Shopping and Dining
DishWasher
Door Attendant
Elevator
Fitness Center with Free Weights
Freeway Access
Gated Access
High Ceilings
Microwave
On-Site Maintenance
Outdoor Lounging Area with Seating
Park Nearby
Pool
Public Transportation
Quality Landscaping
Recreation Room
Recycling Program
Refrigerator
Some Utilities Included in Rent
Tiled Flooring
Totally Electric Chef Inspired Kitchen
View
Walk In Closets

Pets

Dogs Allowed
Fee: $500
Rent: $50
Pet Limit: 2
Comments: The following breeds are generally prohibited: Akita, American Staffordshire Terrier/Bull Terrier (aka Pit Bull), Presa Canario, Chow Chow, Doberman Pinscher, German Shepherd, Great Dane, all Husky & Malamute breeds, Rottweiler, wolf/restricted breed mix. *Any mix of the breeds listed is not acceptable. Service animals are generally exempt regardless of breed. Management must approve all animals. No more than 2 pets are allowed in an apartment.
Cats Allowed
Fee: $250
Rent: $25
Restrictions: Breed Restrictions Apply-Pit Bull, Staffordshire/BullTerrier, Akita, Presa Canario, Chow, Doberman Pinscher, German Shepherd, Great Dane, Husky, Malamute, Rottwieler, Wolf, Any mix of the restricted breeds
Pet Limit: 1
Comments: Management must approve all animals. The resident must execute a pet addendum and provide all required licensing information.
Dogs Allowed
Fee: $250
Rent: $25
Restrictions: Breed Restrictions Apply-Pit Bull, Staffordshire/BullTerrier, Akita, Presa Canario, Chow, Doberman Pinscher, German Shepherd, Great Dane, Husky, Malamute, Rottwieler, Wolf, Any mix of the restricted breeds
Pet Limit: 1
Comments: Management must approve all animals. The resident must execute a pet addendum and provide all required licensing information.
Cats Allowed
Fee: $500
Rent: $50
Pet Limit: 2
Comments: The following breeds are generally prohibited: Akita, American Staffordshire Terrier/Bull Terrier (aka Pit Bull), Presa Canario, Chow Chow, Doberman Pinscher, German Shepherd, Great Dane, all Husky & Malamute breeds, Rottweiler, wolf/restricted breed mix. *Any mix of the breeds listed is not acceptable. Service animals are generally exempt regardless of breed. Management must approve all animals. No more than 2 pets are allowed in an apartment.

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
N/A
SQ. FT.
600
Available
Avail.
N/A
Model
Efficiency

View Floor Plan

1 Bedrooms, 1 Bathroom

Price
Price
$971 - $1,257
SQ. FT.
750
Available
Avail.
6 Units
Model
1 X 1 C

View Floor Plan

Price
Price
$978 - $1,232
SQ. FT.
750
Available
Avail.
3 Units
Model
1 X 1 D

View Floor Plan

Price
Price
$1,007 - $1,372
SQ. FT.
850
Available
Avail.
7 Units
Model
1 X 1 B

View Floor Plan

1 Bedrooms, 2 Bathrooms

Price
Price
$1,195 - $1,443
SQ. FT.
1,000
Available
Avail.
3 Units
Model
1 X 2

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,327 - $2,499
SQ. FT.
1,300
Available
Avail.
8 Units
Model
2 X 2

View Floor Plan

3 Bedrooms, 3 Bathrooms

Price
Price
$1,999 - $3,033
SQ. FT.
1,600
Available
Avail.
1 Units
Model
3 X 3

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Welcome home to Towne House Apartments... 23 stories of luxury high-rise living and gorgeous views, perfectly located in the heart of St Louis, Missouri! Shopping, dining, recreation, higher education and commuter-friendly freeways are all just minutes away. From the moment you step into the dramatic two-story lobby, you will be greeted by the 24-hour doorman and treated to customer-service that is more than a statement…it’s an everyday experience.

Office Hours

Sunday: Closed
Monday - Friday: 08:30 AM - 05:30 PM
Saturday: 08:30 AM - 04:30 PM

Questions & Answers (1)

When does the pool open?

Anonymous · May, 11 2018 · 1 answer

· Just Now

Hi - the pool opens May 26th at 9am.....and will be open 7 days' a week from 9am to 8:30pm......Let me know if you have any questions! Enjoy, Linda Johnson, Property Manager

Manager Response · May, 11 2018

Frequently Asked

What are noise levels like at The Towne House?
The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Towne House?
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How safe is The Towne House?
The community is rated 4.9/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 95% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 13.8 days to their community reviews in the past year.

Who manages The Towne House?
Berkshire Communities

What is the pet policy at The Towne House?
Dogs Allowed
Fee: $500
Rent: $50
Pet Limit: 2
Comments: The following breeds are generally prohibited: Akita, American Staffordshire Terrier/Bull Terrier (aka Pit Bull), Presa Canario, Chow Chow, Doberman Pinscher, German Shepherd, Great Dane, all Husky & Malamute breeds, Rottweiler, wolf/restricted breed mix. *Any mix of the breeds listed is not acceptable. Service animals are generally exempt regardless of breed. Management must approve all animals. No more than 2 pets are allowed in an apartment.
Cats Allowed
Fee: $250
Rent: $25
Restrictions: Breed Restrictions Apply-Pit Bull, Staffordshire/BullTerrier, Akita, Presa Canario, Chow, Doberman Pinscher, German Shepherd, Great Dane, Husky, Malamute, Rottwieler, Wolf, Any mix of the restricted breeds
Pet Limit: 1
Comments: Management must approve all animals. The resident must execute a pet addendum and provide all required licensing information.
Dogs Allowed
Fee: $250
Rent: $25
Restrictions: Breed Restrictions Apply-Pit Bull, Staffordshire/BullTerrier, Akita, Presa Canario, Chow, Doberman Pinscher, German Shepherd, Great Dane, Husky, Malamute, Rottwieler, Wolf, Any mix of the restricted breeds
Pet Limit: 1
Comments: Management must approve all animals. The resident must execute a pet addendum and provide all required licensing information.
Cats Allowed
Fee: $500
Rent: $50
Pet Limit: 2
Comments: The following breeds are generally prohibited: Akita, American Staffordshire Terrier/Bull Terrier (aka Pit Bull), Presa Canario, Chow Chow, Doberman Pinscher, German Shepherd, Great Dane, all Husky & Malamute breeds, Rottweiler, wolf/restricted breed mix. *Any mix of the breeds listed is not acceptable. Service animals are generally exempt regardless of breed. Management must approve all animals. No more than 2 pets are allowed in an apartment.

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 1 Bed, 2 Baths and 2 Beds, 2 Baths and 3 Beds, 3 Baths

What is the move-in special?
ASK ABOUT WASHINGTON UNIVERSITY AND ST. LOUIS UNIVERSITY SPECIALS! * *select homes/restrictions apply/subject to change without notice.